Davincified Reviews 61

TrustScore 4.5 out of 5

4.4

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the canvases and paints, noting that the paint is vibrant, thick, and easy to apply, often requiring only one coat to cover the numbers effectively. People appreciate the clear instructions, which make the kits accessible for both beginners and experienced painters. Many consumers highlight the therapeutic and calming nature of the painting process, emphasizing how it helps them de-stress and concentrate. Consumers also rave about the outstanding customer service, describing the support team as amazing, responsive, and helpful. Reviewers mention quick and thorough responses to inquiries, with representatives going the extra mile to resolve issues and ensure customer satisfaction. The ability to create personalized and AI-generated paint-by-number kits is a significant draw, with customers expressing amazement at the quality and likeness of the finished products.

Based on these reviews

Rated 5 out of 5 stars

After a year and a half of ordering through different brands of numbered paints, I find Davincified is my go to. The quality and colored shading of the canvas is of very good quality. Also the paints... See more

Company replied

Rated 5 out of 5 stars

Excellent company to deal with. You can use the image generator to make a custom paint by number. Love it. Also the paint consistency is never dried out. And the paint covers the numbers unlike some o... See more

Company replied

Rated 5 out of 5 stars

Josephine was amazing. I had some hesitations about the colours in the painting and was ready to give up. She encouraged me to finish it and see how the colours blend. It turned out beautifully. So... See more

Company replied

Rated 5 out of 5 stars

Perfect for Beginners and Pros Alike! I was a total newbie to paint by numbers, but Davincified made it so easy to dive in! The instructions were clear, the paint quality is excellent, and the canv... See more

Company replied

Rated 5 out of 5 stars

From purchase to product, they won my heart. The customer service is amazing. You're always updated on the status of your order, and in my case, they responded promptly to all my emails. After rece... See more

Company replied

Rated 5 out of 5 stars

I love Davincified's business model: good products, fast service and most important to me is the wonderful variety of painting choices. From smiling Buddha's to painting kitties I love them. There are... See more

Company replied

Rated 5 out of 5 stars

My contact was very thorough. Quick to reply. Courteous. It was something that should not have happened. Poor delivery. But that is something out of your hands. What you did you did very well. Thank y... See more

Company replied

Rated 5 out of 5 stars

Customer service is absolutely top notch! I thought I was missing some items - I wasn't, they were there but when I contacted the company I heard back very quickly and my mistake was corrected based o... See more

Company replied

Rated 5 out of 5 stars

Thought items were missing. Short version had a bad day sent snappy email and Josephine not only quickly responded and sorted out my issue (items were in with one of the paintings) she was also very... See more

Company replied

Rated 5 out of 5 stars

I ordered a personalized and AI generated paint by number with 48 (got 52) colors. It is by far my best paint by number experience. It was fun, it came out very good, the painting was of good quality,... See more

Company replied

Rated 5 out of 5 stars

Great customer service and very fast delivery to Ireland. I have painted numerous kits from the magic canvas themes and my grandchildren and their friends absolutely love them. The paints are always... See more

Company replied

Rated 5 out of 5 stars

By ordering I Iiked the Idea to transform my brother into this strong viking. And what should I say, the result ist better than the expectation. So the Preview is perfectly working. I get everythi... See more

Company replied

Rated 5 out of 5 stars

The paint kits are high quality, easy to follow. Loved the AI generated paint by number kits. Purchased two, and both turned out beautiful. I also ordered the professional brush set and was also... See more

Company replied

Rated 5 out of 5 stars

I was hesitant to believe this company was all above board, I get a lot of Instagram ads for scam type businesses advertising things that are too good to be true. I couldn’t have been more wrong thoug... See more

Company replied

Rated 5 out of 5 stars

It's just amazing how my grandchildren were turned into their hero legends. We love the paintings and they adore them. We fought to keep them in our house. Hence, I am ordering another set with differ... See more

Company replied

Rated 5 out of 5 stars

Really enjoyed my paint by number experience. Paints are amazing and come with pot holders. I was thrilled when I unwrapped my parcel. Thanks so much guys. I’ve just bought another one 😃

Company replied

Rated 5 out of 5 stars

The little builder with my 3 year old grandson’s face was a perfect likeness to his cute face. They even captured his bubbly personality. It was fun to paint. Colors were realistic and vibrant.

Company replied

Rated 5 out of 5 stars

The paint kit came with all the supplies that were necessary to complete the project. Canvas was easy to cover and the paints were in good shape. The brushes were a little uneven but okay to use. I... See more

Company replied

Rated 5 out of 5 stars

I ordered a picture generated with my child, I was simply amazed by the quality, it is very easy to draw, and the child was very pleased with what she saw. I advise everyone to do something pleasant f... See more

Company replied

Rated 3 out of 5 stars

Mostly this was a good experience. They have a great selection of paintings to choose from. Canvas is good and the paints very good. I bought 2 personalised paintings and 1 off the shelf. The results... See more

Company replied

Rated 3 out of 5 stars

**Update June 18th : I never got a reply from anyone at Davincified, i even resent my original email to make it easier for them . Don't know if Mary/Marry is a bot or real person. I see their rep... See more

Company replied

Rated 5 out of 5 stars

Great customer service! After my first order had been stolen, they promptly sent a second shipment that arrived quick and the product has great quality!

Company replied

Rated 5 out of 5 stars

I bought this for my sister for her birthday. It was perfect, the kits suited her well and i loved that you could customise the difficulty. I will definitely buy this again, it is a great personalised... See more

Company replied

Rated 5 out of 5 stars

I love these creative paintings. I take them on vacation with me for rainy days. I've done a few now. I thin the paint with water so it takes a few passes to cover the numbers and get the texture to m... See more

Company replied

Rated 5 out of 5 stars

Easy to follow. Great quality materials Well worth getting a framed picture and an easel and quality brushes. The sealant made the picture look amazing.

Company replied

Rated 5 out of 5 stars

I reached out via email and had a quick response. The representative made sure to contact the delivery service and I got my package shortly after.

Company replied

Rated 5 out of 5 stars

Outstanding Service and Vision – Highly Recommend Davincified! I've had the pleasure of working with Davincified, and I can confidently say they exceeded all expectations. From start to finish,... See more

Company replied

Rated 5 out of 5 stars

Great product, easy to follow and amazing end result. Just ordered 5 more as presents for my family. Highly recommend!

Company replied

Rated 5 out of 5 stars

The website is easy to choose what I want to paint there is a good choice. Ordering is very easy also and quick delivery as I live in England

Company replied

Rated 5 out of 5 stars

Bought this on a whim because my child loves all things relating to a certain blonde ice queen. All the products were easy to use and worked really well. The painting turned out great.

Company replied

Rated 5 out of 5 stars

Loved the painting and everyone on their support team is amazing and extremely helpful!! Thank you!!

Company replied

Rated 5 out of 5 stars

My painting turned out really well. Good quality paint and canvas. Great support is offered. I love that we can use our own photos.

Company replied

Rated 5 out of 5 stars

Davincified is truly a company that believes in giving great service and do care about if you are unhappy what can they do to resolve this or improve this which a lot of companies say this but when th... See more

Company replied

Rated 5 out of 5 stars

I suffer from Parkinsons and doing the paintings helps me concentrate and keep my brain active

Company replied

Rated 5 out of 5 stars

Thank you so much! The christmas present couldn't be any better! my kids are thrilled! LOVE IT! Best paint by numbers place by far!!!

Company replied

Rated 5 out of 5 stars

Got a really quick response to my question with a clear and helpful answer to my query along with suggested material references for an even deeper understanding of the issue

Company replied

Rated 5 out of 5 stars

Very nice paintings and very quick answer when you need!

Company replied

We perform checks on reviews


Company details

  1. Craft Store
  2. Art Supply Store

Written by the company

Davincified is a premium online platform that specializes in delivering high-quality paint-by-numbers kits, offering a unique and engaging way for individuals of all ages to explore their creative potential. Our mission is to make art accessible to everyone, regardless of skill level. We believe that creativity is a powerful outlet for relaxation and self-expression, and our carefully designed kits are perfect for both beginners and experienced artists alike.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month


Rated 2 out of 5 stars

Lost package, late re-delivery and damaged product.

Ordered (12th nov) and tracked delivery but shipment didn’t move anywhere for a week. No response when first contacting. On writing another email was told the item was lost in transit and another sent out (13th dec) - this was a Christmas present but not delivered until today (27th dec) and arrived poorly packaged in a damaged (crushed) box. Opened to find the picture tube had been crushed and left dents all down one side of the canvas. The picture is lovely (hence the extra star) but no idea how I can give as a present or display without seeing the dents!

December 27, 2024
Unprompted review
Davincified logo

Reply from Davincified

Hello Kyle,

We’re sorry to hear about your experience and the issues with your order. We’ve already followed up with you via email to address your concerns and work towards making this right.

We truly value your feedback and are committed to improving our processes to ensure better experiences in the future.

Thank you for bringing this to our attention.

Best regards,
Marry
The Davincified Team

Advertisement
Rated 1 out of 5 stars

No quality control, terrible service

The image generator was not working for the one image my son wanted, so I waited a few days, but it still wasnt working, and I wanted to get it for him for christmas so I went ahead and bought it thinking they had quality control and would see that the image was not right (his head was not pasted in the background and not on on the actual figure). They did not even look at it and mailed the incorrect image and are now refusing a reprint or a refund. My son is devastated.

December 7, 2024
Unprompted review
Davincified logo

Reply from Davincified

Hello,

Thank you for your feedback. We understand your concerns and are truly sorry for your disappointment. Please note that the generated image is displayed for your review and approval before completing the purchase. As part of the process, we rely on customers to confirm the design before adding it to the cart and proceeding with payment.

We strive to deliver the exact product approved during checkout, and unfortunately, we cannot modify or take responsibility for designs after approval. We appreciate your understanding and value your feedback to help us improve further.

Best regards,
Marry
The Davincified Team

Rated 5 out of 5 stars

Nice and quick

Very nice paintings and very quick answer when you need!

October 22, 2024
Unprompted review
Davincified logo

Reply from Davincified

Thank you so much Anna for your kind review! We're thrilled to hear that you’re enjoying the paintings and that our team was able to assist you quickly. We appreciate your support and hope you continue to enjoy creating with us!

Best regards,
Jessie
The Davincified Team

Rated 5 out of 5 stars

New Obsession

By ordering I Iiked the Idea to transform my brother into this strong viking. And what should I say, the result ist better than the expectation. So the Preview is perfectly working.
I get everything I need to finish this piece of art. The colours, paint brushes and the canvas.
Now I can't wait to paint the other pictures and I have to order more, to complete the family gallery.
Thanks you so much!

October 17, 2024
Unprompted review
Davincified logo

Reply from Davincified

Thank you, Maria, for your fantastic review on Trustpilot! We're thrilled to hear that your experience exceeded expectations and that the Viking transformation for your brother turned out even better than anticipated. It’s wonderful to know that the preview worked perfectly and that you received everything you needed in your kit—canvas, colors, and brushes—to start creating your masterpiece.

We are especially excited to hear that you’re already planning to expand your family gallery with more orders! Your enthusiasm for creating these custom paintings means the world to us, and we can’t wait to see how your collection grows.

Thank you again for choosing us to bring your creative vision to life.

Happy Painting!
Mary
The Davincified Team

Rated 5 out of 5 stars

Easy to order and great quality

Easy to order and great quality, can't wait to start painting

October 8, 2024
Unprompted review
Davincified logo

Reply from Davincified

Dear Sarah,

Thank you for your wonderful review! We're thrilled to hear that you found the ordering process easy and are pleased with the quality of your purchase. We hope you have an amazing time starting your painting project, and we’re always here if you need any assistance.

Happy Painting!
Mary
The Davincified Team

Advertisement
Rated 5 out of 5 stars

Perfect for Beginners and Pros Alike!

Perfect for Beginners and Pros Alike!

I was a total newbie to paint by numbers, but Davincified made it so easy to dive in! The instructions were clear, the paint quality is excellent, and the canvas arrived quickly. I’m really impressed with how professional my painting looks, even as a beginner. Plus, the colors are so vibrant! I’m already planning my next kit. Highly recommend it to anyone, whether you're just starting or a seasoned pro!

October 3, 2024
Unprompted review
Davincified logo

Reply from Davincified

Hi Amit,

Thank you for your fantastic review! We're thrilled to hear that as a beginner, you found Davincified so accessible and enjoyable. It’s great to know that the clear instructions, vibrant colors, and fast delivery contributed to your experience. We love seeing how our kits can cater to both beginners and experienced painters alike!

Looking forward to helping you with your next masterpiece!

Happy Painting!
Mary
The Davincified Team

Rated 4 out of 5 stars

Beautiful result

The delivery to Germany was relatively quick, taking about 10 days. The brushes could be a bit finer, and the paint dries quite fast, unfortunately even in the containers. I could have used a bit more of some colors. Despite these minor issues, it was a lot of fun and the final result is very beautiful.

September 29, 2024
Unprompted review
Davincified logo

Reply from Davincified

Thank you so much for your review!

We’re glad to hear that you enjoyed the experience and are happy with the final result. Regarding the brushes, we’re currently working on improving them. For future orders, we also recommend our professional brush set for even finer details.

We source our paints from a high-quality factory, but occasionally, they may dry out. You can easily refresh them by adding a few drops of water, or if you need more paint, feel free to request it anytime under our unlimited paint guarantee—we’ll send it to you free of charge.

Thank you again for your feedback!

Best regards,
Jessie
The Davincified Team

Rated 5 out of 5 stars

Paint by numbers Received exactly what I ordered and was…

Received exactly what I ordered and was delivered within one week. Very happy children at Christmas time.
Thankyou

September 23, 2024
Unprompted review
Davincified logo

Reply from Davincified

Thank you so much, Jojo, for your wonderful review on Trustpilot! We're thrilled to hear that your paint-by-numbers order arrived on time and made your children happy during the holidays. That's exactly the kind of experience we aim to provide.

If you ever need anything in the future, feel free to reach out. Thanks again for choosing us!

Warm regards,
Jessie
The Davincified Team

Rated 5 out of 5 stars

Will absolutely buy more

I ordered Davincified on August 26. Took about 2 weeks to get the product. Ordered 24 color canvas based on a picture I had sent in. (Wish I had ordered the 48, still the picture looks beautiful.) There were a LOT of tiny details and I hadn't done a paint-by-number in years. I wish I had ordered a framed canvas. The product came as a large rolled canvas, about 20" x 24". It unrolled easily. Also comes with a paper version of the canvas and a small example picture of what paints you have and how it will look painted. There were little white stickers with numbers to put on the individual paint containers which are also in another container that had the numbers as well. But, if you're like me and take them out to paint from darkest to lightest, make sure you put those number on the tops before starting. It came with 3 paint brushes (and I had my own.) I used basically thwir smallest brush and a small wider brush I own for bigger areas.

I would absolutely buy from them again. I was worried due to lack of reviews and even more so when the picture was shipped from China. (Temu flashbacks.) But customer service is excellent and answers in less than 24 hours and the product was better than I expected. I honestly will be getting more.

August 26, 2024
Unprompted review
Davincified logo

Reply from Davincified

Thank you so much for your detailed and thoughtful review, Koral! We’re thrilled to hear that you enjoyed your experience with Davincified and that your custom painting turned out beautifully. It’s great to know you found our customer service helpful and the overall process smooth. We’ll take your feedback about the canvas options into account, and we hope your next order with the 48 colors will be even more impressive!

We appreciate your trust and look forward to helping you create more wonderful artwork in the future. Thank you again!

Best regards,
Mary
The Davincified Team

Advertisement
Show reviews in all languages. (61 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look