Davincified Reviews 61

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

These people are more than great at customer service! They are tremendous! Quick, specific and on-the-spot replies to questions. I will definitely be buying from Devincified again and again.

Company replied

Rated 5 out of 5 stars

Jeg anbefaler meget gerne Davincified 👍 Jeg har i alt købt 5 male-pakker his dem. Første gang jeg kontaktede kundeservice, troede jeg at de havde glemt et ekstra penselsæt som jeg havde bestilt... See more

Company replied

Rated 5 out of 5 stars

After a year and a half of ordering through different brands of numbered paints, I find Davincified is my go to. The quality and colored shading of the canvas is of very good quality. Also the paints... See more

Company replied

Rated 2 out of 5 stars

Ordered (12th nov) and tracked delivery but shipment didn’t move anywhere for a week. No response when first contacting. On writing another email was told the item was lost in transit and another sent... See more

Company replied

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Company details

  1. Craft Store
  2. Art Supply Store

Written by the company

Davincified is a premium online platform that specializes in delivering high-quality paint-by-numbers kits, offering a unique and engaging way for individuals of all ages to explore their creative potential. Our mission is to make art accessible to everyone, regardless of skill level. We believe that creativity is a powerful outlet for relaxation and self-expression, and our carefully designed kits are perfect for both beginners and experienced artists alike.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

61 reviews

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Rated 5 out of 5 stars

These people are more than great at…

These people are more than great at customer service! They are tremendous! Quick, specific and on-the-spot replies to questions. I will definitely be buying from Devincified again and again.

October 15, 2025
Unprompted review
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Reply from Davincified

Thank you so much, James! We’re thrilled to hear that you had such a great experience with our team. Your kind words mean a lot to us, and we can’t wait to have you back for your next Davincified project! 🎨✔

Best Regards,
Mart,
The Davincified Team

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Rated 5 out of 5 stars

Lost paint by number

My contact was very thorough. Quick to reply. Courteous. It was something that should not have happened. Poor delivery. But that is something out of your hands. What you did you did very well. Thank you.

October 8, 2025
Unprompted review
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Reply from Davincified

Hi Joseph,
Thank you for your kind words and understanding. We’re truly sorry your order faced a delivery issue, but we’re glad our team could assist quickly and courteously. We’ll continue working closely with our delivery partners to prevent this from happening again. We really appreciate your patience and trust.

Best regards,
Mary
The Davincified Team

Rated 5 out of 5 stars

Jeg anbefaler meget gerne Davincified 👍…

Jeg anbefaler meget gerne Davincified 👍
Jeg har i alt købt 5 male-pakker his dem.
Første gang jeg kontaktede kundeservice, troede jeg at de havde glemt et ekstra penselsæt som jeg havde bestilt. De sendte øjeblikkeligt et nyt, og da jeg fandt ud af at fejlen var min egen og informerede dem om det, fik jeg en smiley-besked fra den at det så var deres julegave til mig ❤️
I år var der lidt problemer med farverne og de har været SÅ forstående og har sendt mig et nyt kit, så alt er perfekt.
Jeg vil til enhver tid anbefale at handle hos dem. Deres produkter er super og deres kundeservice er så søde, hjælpsomme og imødekommende 👍❤️

October 9, 2025
Unprompted review
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Reply from Davincified

Hej Merete,

Tusind tak for din varme anmeldelse, og for at du har valgt os hele fem gange. Det gør os virkelig glade.

Hvor er det dejligt at høre, at penselsættet og den lille julegave landede godt. Og tak fordi du tog dig tid til at fortælle os om farveproblemet i år, så vi kunne få sendt et nyt kit og sikre, at alt blev perfekt igen.

Vi sætter stor pris på din anbefaling. Du er altid velkommen til at skrive, hvis du mangler noget, eller hvis vi kan hjælpe på nogen måde. Vores kundeservice står klar, hjælpsom og smilende, hver gang.

De bedste hilsner,
Mary
Team Davincified

Rated 5 out of 5 stars

Excellent customer service

I’ve ordered a couple paintings , the customer service is with out a doubt excellent!

October 8, 2025
Unprompted review
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Reply from Davincified

Hi Janine, thank you so much for your kind words. We’re thrilled to hear you’re happy with both your paintings and our customer service. It means a lot to us that you took the time to share your experience. We look forward to creating more pieces for you in the future!

Best regards,
Mary
The Davincified Team

Rated 2 out of 5 stars

Ordered a painting that was already…o

Ordered a painting that was already painted for you.Was going to give as a birthday gift.I ordered in plenty of time for date that I needed.Well, today is the birthday and NO painting!!Having a difficult time tracking this item and need help ! This was a $150.00 canvas and if not going to send promptly I want a full refund.Can’t reach you by phone as the number you give for contacting you does not work.What is up with you people???

September 3, 2025
Unprompted review
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Reply from Davincified

Hi Linda,
Thank you for your feedback. Our painted orders require up to 15 days of processing time before shipping, as stated in our shipping policy, as each piece is carefully created. We’re glad to see that your painting has now arrived, and we truly hope you love it.

Best regards,
Mary
The Davincified Team

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Rated 5 out of 5 stars

Josephine was amazing

Josephine was amazing. I had some hesitations about the colours in the painting and was ready to give up. She encouraged me to finish it and see how the colours blend. It turned out beautifully. So happy with the results :)
Thankyou
Kellie

September 12, 2025
Unprompted review
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Reply from Davincified

Hi Kellie,

Thank you so much for your lovely feedback! 🌟 We’re thrilled to hear that Josephine was able to encourage you to keep going and that the final result turned out beautifully. Sometimes the magic really shows once all the colors come together, and we’re so glad you got to experience that.

We’ll make sure Josephine sees your kind words — she’ll be delighted! 💛

Best regards,
Mary
The Davincified Team

Rated 5 out of 5 stars

Davincified = fun.

I love Davincified's business model: good products, fast service and most important to me is the wonderful variety of painting choices. From smiling Buddha's to painting kitties I love them. There are wonderful "serious paintings" for those inclined, and I may get to them eventually but for now I need some silliness, thus cats with paintbrushes.

August 28, 2025
Unprompted review
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Reply from Davincified

Hi Cynthia,

Thank you for the thoughtful (and fun!) review, it really captures what we aim for at Davincified. 🎨✨ We love that you can find both the “serious” masterpieces and the lighthearted, silly ones that bring a smile (cats with paintbrushes are a classic pick!).

It means a lot to hear you enjoy our products, service, and variety. We can’t wait to see what you create next.

Best regards,
Mary
The Davincified Team

Rated 5 out of 5 stars

The best puschase you can do

From purchase to product, they won my heart.
The customer service is amazing. You're always updated on the status of your order, and in my case, they responded promptly to all my emails.
After receiving the product, I truly fell in love.
I only received it two days ago, and I'm in the painting stage, but the results are already visible. I loved the product. I will definitely be purchasing again.

September 2, 2025
Unprompted review
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Reply from Davincified

Thank you so much for the heartfelt review, this absolutely made our day. 🧡
I’m thrilled you felt supported throughout the order and that you’re already seeing beautiful results while painting.

Can’t wait to see your masterpiece. Thanks again for choosing Davincified!

Best regards,
Mary
The Davincified Team

Rated 5 out of 5 stars

Great customer service

Great customer service! After my first order had been stolen, they promptly sent a second shipment that arrived quick and the product has great quality!

August 31, 2025
Unprompted review
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Reply from Davincified

Hey João — thank you for the kind words! 🙏
I’m really sorry your first package was stolen, but I’m glad we could rush a replacement and that you’re happy with the quality. If you ever need anything else or have questions while painting, just reply to your order email and we’ll jump in to help. We’d love to see your finished piece too!

Best regards,
Mary
The Davincified Team

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Rated 5 out of 5 stars

I Feel Like a Real Artist

After a year and a half of ordering through different brands of numbered paints, I find Davincified is my go to. The quality and colored shading of the canvas is of very good quality. Also the paints are creamier and easy to add water to thin out when necessary. But the coup de grâse is the customer service. I have found myself asking questions through emails and receiving immediate response and helpful feedback. I love my results so much I sign and date each painting LOL!

August 27, 2025
Unprompted review
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Reply from Davincified

Hi Blondeeyyc,

Wow, your words made our day! We’re so happy to hear Davincified has become your go-to for paint by numbers. 🖌✨ Knowing you enjoy the creamy paints, detailed shading, and our quick support means the world to us. And the fact that you sign and date each piece — that’s exactly what we hope for: every kit turning into real artwork you’re proud of.

Thank you for trusting us on your creative journey! 💛 We can’t wait to see what masterpiece you bring to life next.

Best regards,
Mary
The Davincified Team

Rated 5 out of 5 stars

Good paint kit!

The paint kit came with all the supplies that were necessary to complete the project. Canvas was easy to cover and the paints were in good shape. The brushes were a little uneven but okay to use. I'm going to buy another kit.

August 25, 2025
Unprompted review
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Reply from Davincified

Hi Mary Ann,

Thank you for sharing your feedback! 💙 We’re so glad you enjoyed your kit and found everything you needed to complete your project. We’ll definitely take note about the brushes, and it’s wonderful to hear you’re already planning on getting another kit. Can’t wait to see what you create next! 🎨✨

Best regards,
Mary
The Davincified Team

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. You can use the image generator to make a custom paint by number. Love it. Also the paint consistency is never dried out. And the paint covers the numbers unlike some other companies where you need to keep going over it to cover up the number.

August 24, 2025
Unprompted review
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Reply from Davincified

Hi Candy,

Thank you so much for the kind words! 💙 We’re thrilled to hear you enjoyed creating your custom paint by number with our image generator. It means the world to us knowing you had such a great experience.

Best regards,
Mary
The Davincified Team

Rated 5 out of 5 stars

Customer service is fantastic!

Customer service is absolutely top notch! I thought I was missing some items - I wasn't, they were there but when I contacted the company I heard back very quickly and my mistake was corrected based on their suggestion to look in a specific place. I am confident that had I had a real issue it would have been dealt with quickly and to my satisfaction. I will definitely purchase from them again. Thank you!

August 18, 2025
Unprompted review
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Reply from Davincified

Thank you so much, Hope! 💙 We’re glad we could help and that everything worked out smoothly. Your kind words about our customer service mean a lot to us. We look forward to having you shop with us again!

Best regards,
Mary
The Davincified Team

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Rated 3 out of 5 stars

Mostly this was a good experience

Mostly this was a good experience. They have a great selection of paintings to choose from. Canvas is good and the paints very good. I bought 2 personalised paintings and 1 off the shelf. The results are pretty good but I have 2 criticisms. I found that the outlines on the canvas are very inaccurate. For example, i bought Santorini dream. This includes a hillside with a lot of typical whitewashed houses .however if you follow the guide and the paint numbers it'll come out as just a collection of blobs of colour. Same with flowers. So my advice is concentrate hard, on what it is your painting, don't just fill in sections with their colours. Use your imagination and creativity to make sure you get the finish you want. In my example I repainted the hillside to put in the little houses. Also think about what colour your using. For example a shadow is always a shade of grey but with this painting their recommended paints included beige, pink and green for shadows. Having said all that their service is good and I really enjoy it, especially improvising.

August 10, 2025
Unprompted review
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Reply from Davincified

Hi Curt,

Thank you for sharing your detailed feedback! We’re glad to hear you enjoyed the selection, quality of the canvas, and paints, and that you had fun personalizing your pieces. We really appreciate your constructive suggestions on how to approach certain designs — your tips about focusing on the subject and using creativity will surely help other painters.

We’ll also share your notes about the outlines and color suggestions with our design team so we can keep improving. It’s great to hear you still enjoyed the process and the opportunity to improvise.

Best regards,
Mary
The Davincified Team

Rated 5 out of 5 stars

No tardó mucho en llegar

No tardó mucho en llegar , bien empacado. Buen producto

August 4, 2025
Unprompted review
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Reply from Davincified

¡Muchas gracias por tu reseña, Gabriel!
Nos alegra saber que tu pedido llegó rápido, bien empacado y que estés satisfecho con el producto. Esperamos que lo disfrutes mucho y que vuelvas pronto por más. 🎨

Saludos cordiales,
Mary
El equipo de Davincified

Rated 5 out of 5 stars

Mooie schilderijen

Mooie schilderijen, goed materiaal, goed stevig en leuk verpakt. Ik ben begonnen met een mooi schilderij van Jezus met een lammetje, kan nu al niet wachten tot het af is! Ik heb gekozen voor 48 kleuren, en ik heb nog 2 schilderijen met 48, dus ik kan wel even vooruit! Extra penselen en nog wat producten erbij gehaald, echt super blij mee. De verf is goed dik, dus je hoeft niet elke keer een laag eroverheen te doen wat ik bij een ander schilderijtje (elders gekocht) wel had. Nieuwe hobby erbij!

July 28, 2025
Unprompted review
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Reply from Davincified

Bedankt voor je geweldige review, Simone!
Wat leuk om te horen dat je zo enthousiast bent over de schilderijen én dat het schilderen van Jezus met het lammetje je zoveel plezier geeft. Fijn dat de kwaliteit van de verf, penselen en materialen naar wens is en dat je er meteen meerdere projecten bij hebt gehaald. We wensen je heel veel schilderplezier met je nieuwe hobby! 🎨

Met vriendelijke groet,
Mary
Het Davincified Team

Rated 5 out of 5 stars

Super! ✨️✨️

I ordered a personalized and AI generated paint by number with 48 (got 52) colors. It is by far my best paint by number experience. It was fun, it came out very good, the painting was of good quality, the canvas likevise and it was well packed. I have all ready ordered several more paintings from this company. They also give quick response when you ask them a question. Thank you! ✨️

July 25, 2025
Unprompted review
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Reply from Davincified

Thank you so much, Anna! 😊 We're thrilled to hear that this was your best paint by number experience yet. Knowing that the quality, packaging, and colors hit the mark means the world to us. We're excited that you've already placed more orders — we can't wait to see what you create next! 🎨 If you ever need anything, you know where to find us 💌

Best regards,
Mary
The Davincified Team

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Rated 1 out of 5 stars

Desperate for feedback! You’re stressing the clients!

I hate how you just don’t leave me alone and stress me about offering feedback. SOME PEOPLE DONT DO IT and you should stop asking about it soooo many times!

July 23, 2025
Unprompted review
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Reply from Davincified

Hi Raluca,

We hear you — and we're genuinely sorry if our follow-ups came off as too much. We only ask for feedback to improve, but we understand it’s not for everyone.

Just to clarify, we haven’t signed you up for anything without your consent — and you can unsubscribe anytime by clicking the link at the bottom of our emails.

Also, we noticed you left us a lovely review earlier, which meant a lot! That’s why we were surprised to see a 1-star rating now. It does have a real impact on our small business. If you're open to reconsidering or updating the rating to reflect your actual experience, we’d really appreciate it.

Best regards,
Mary
The Davincified Team

Rated 5 out of 5 stars

Amazing products, I was hesitant but I’m now blown away

I was hesitant to believe this company was all above board, I get a lot of Instagram ads for scam type businesses advertising things that are too good to be true. I couldn’t have been more wrong though! After some research I ordered three painting kits and I’ve just received them. The paint quality is amazing, canvas is great quality and the prints are the best I’ve seen for a paint by number kit. I’m blown away and love the painting kits I chose. Thank you so much!

July 22, 2025
Unprompted review
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Reply from Davincified

Thank you so much, Jess! 💛 We totally get the hesitation — there are a lot of sketchy ads out there. We're thrilled you took the leap and even more thrilled that you're loving the quality of the kits. Enjoy every brushstroke, and thank you for the trust! 🎨✨

Best regards,
Mary
The Davincified Team

Rated 5 out of 5 stars

Got a really quick response to my…

Got a really quick response to my question with a clear and helpful answer to my query along with suggested material references for an even deeper understanding of the issue

July 10, 2025
Unprompted review
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Reply from Davincified

Thanks so much, Mark! 🙌 I'm really glad the response was quick and helpful — and that the additional references gave you more to explore. Let me know if you have any other questions down the line!

Best regards,
Mary
The Davincified Team

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