After a year and a half of ordering through different brands of numbered paints, I find Davincified is my go to. The quality and colored shading of the canvas is of very good quality. Also the paints... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Based on reviews, created with AI
Davincified is a premium online platform that specializes in delivering high-quality paint-by-numbers kits, offering a unique and engaging way for individuals of all ages to explore their creative potential. Our mission is to make art accessible to everyone, regardless of skill level. We believe that creativity is a powerful outlet for relaxation and self-expression, and our carefully designed kits are perfect for both beginners and experienced artists alike.
United States
Replied to 100% of negative reviews
Typically replies within 1 month
These people are more than great at customer service! They are tremendous! Quick, specific and on-the-spot replies to questions. I will definitely be buying from Devincified again and again.
My contact was very thorough. Quick to reply. Courteous. It was something that should not have happened. Poor delivery. But that is something out of your hands. What you did you did very well. Thank you.
Reply from Davincified
I’ve ordered a couple paintings , the customer service is with out a doubt excellent!
Reply from Davincified
Ordered a painting that was already painted for you.Was going to give as a birthday gift.I ordered in plenty of time for date that I needed.Well, today is the birthday and NO painting!!Having a difficult time tracking this item and need help ! This was a $150.00 canvas and if not going to send promptly I want a full refund.Can’t reach you by phone as the number you give for contacting you does not work.What is up with you people???
Reply from Davincified
Josephine was amazing. I had some hesitations about the colours in the painting and was ready to give up. She encouraged me to finish it and see how the colours blend. It turned out beautifully. So happy with the results :)
Thankyou
Kellie
Reply from Davincified
I love Davincified's business model: good products, fast service and most important to me is the wonderful variety of painting choices. From smiling Buddha's to painting kitties I love them. There are wonderful "serious paintings" for those inclined, and I may get to them eventually but for now I need some silliness, thus cats with paintbrushes.
Reply from Davincified
From purchase to product, they won my heart.
The customer service is amazing. You're always updated on the status of your order, and in my case, they responded promptly to all my emails.
After receiving the product, I truly fell in love.
I only received it two days ago, and I'm in the painting stage, but the results are already visible. I loved the product. I will definitely be purchasing again.
Reply from Davincified
Great customer service! After my first order had been stolen, they promptly sent a second shipment that arrived quick and the product has great quality!
Reply from Davincified
After a year and a half of ordering through different brands of numbered paints, I find Davincified is my go to. The quality and colored shading of the canvas is of very good quality. Also the paints are creamier and easy to add water to thin out when necessary. But the coup de grâse is the customer service. I have found myself asking questions through emails and receiving immediate response and helpful feedback. I love my results so much I sign and date each painting LOL!
Reply from Davincified
The paint kit came with all the supplies that were necessary to complete the project. Canvas was easy to cover and the paints were in good shape. The brushes were a little uneven but okay to use. I'm going to buy another kit.
Reply from Davincified
Excellent company to deal with. You can use the image generator to make a custom paint by number. Love it. Also the paint consistency is never dried out. And the paint covers the numbers unlike some other companies where you need to keep going over it to cover up the number.
Reply from Davincified
Customer service is absolutely top notch! I thought I was missing some items - I wasn't, they were there but when I contacted the company I heard back very quickly and my mistake was corrected based on their suggestion to look in a specific place. I am confident that had I had a real issue it would have been dealt with quickly and to my satisfaction. I will definitely purchase from them again. Thank you!
Reply from Davincified
Mostly this was a good experience. They have a great selection of paintings to choose from. Canvas is good and the paints very good. I bought 2 personalised paintings and 1 off the shelf. The results are pretty good but I have 2 criticisms. I found that the outlines on the canvas are very inaccurate. For example, i bought Santorini dream. This includes a hillside with a lot of typical whitewashed houses .however if you follow the guide and the paint numbers it'll come out as just a collection of blobs of colour. Same with flowers. So my advice is concentrate hard, on what it is your painting, don't just fill in sections with their colours. Use your imagination and creativity to make sure you get the finish you want. In my example I repainted the hillside to put in the little houses. Also think about what colour your using. For example a shadow is always a shade of grey but with this painting their recommended paints included beige, pink and green for shadows. Having said all that their service is good and I really enjoy it, especially improvising.
Reply from Davincified
I ordered a personalized and AI generated paint by number with 48 (got 52) colors. It is by far my best paint by number experience. It was fun, it came out very good, the painting was of good quality, the canvas likevise and it was well packed. I have all ready ordered several more paintings from this company. They also give quick response when you ask them a question. Thank you! ✨️
Reply from Davincified
I hate how you just don’t leave me alone and stress me about offering feedback. SOME PEOPLE DONT DO IT and you should stop asking about it soooo many times!
Reply from Davincified
I was hesitant to believe this company was all above board, I get a lot of Instagram ads for scam type businesses advertising things that are too good to be true. I couldn’t have been more wrong though! After some research I ordered three painting kits and I’ve just received them. The paint quality is amazing, canvas is great quality and the prints are the best I’ve seen for a paint by number kit. I’m blown away and love the painting kits I chose. Thank you so much!
Reply from Davincified
Got a really quick response to my question with a clear and helpful answer to my query along with suggested material references for an even deeper understanding of the issue
Reply from Davincified
Really enjoyed my paint by number experience. Paints are amazing and come with pot holders. I was thrilled when I unwrapped my parcel. Thanks so much guys. I’ve just bought another one 😃
Reply from Davincified
I reached out via email and had a quick response. The representative made sure to contact the delivery service and I got my package shortly after.
Reply from Davincified
Thought items were missing.
Short version had a bad day sent snappy email and Josephine not only quickly responded and sorted out my issue (items were in with one of the paintings) she was also very courteous and professional and of course I apologised. My point is even though the items are of great quality and I love them I would also buy from a company who have such great staff. Thank you Josephine and thank you Davincified.
Reply from Davincified
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.