Number Artist Reviews 1,578

TrustScore 4.5 out of 5

4.6

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers particularly appreciate the high quality of both the canvases and the paints provided, noting that the paints are vibrant and effectively cover the numbers on the canvas. Consumers also highlight the relaxing and enjoyable nature of the painting process, with many expressing satisfaction in creating beautiful pieces. People find the activity addictive and fulfilling, often purchasing multiple canvases and custom designs. The customer service receives positive feedback, with reviewers mentioning helpful and responsive representatives. The quality of the product is a recurring theme, with users praising the well-organized kits and the fact that the canvases are rolled, not folded. While opinions on the order and delivery service are mixed, the overall sentiment remains highly positive, with many customers eager to continue ordering from this company.

Based on these reviews

Rated 5 out of 5 stars

This company is far more trustworthy than many other ones advertising their products on the Webb!! Ordering is easy- the only problem is picking out which one of the gorgeous paintings you want to ord... See more

Company replied

Rated 5 out of 5 stars

I’ve tried other companies paint kits and found Number Artist to be far superior. I never find old dry paint pots, spaces without numbers , or missing guide sheets. And I believe it’s your canvases.... See more

Company replied

Rated 5 out of 5 stars

The website was easy to use, precise explanation of the paintings and what can come with them! I have ordered before and have directed others to this site as well; all have been pleased! The delivery... See more

Company replied

Rated 5 out of 5 stars

I find this concept a fantastic way for me, as a senior, to use my creativity to provide personalized gifts to family members this Christmas. I bought 3 canvases, and am just about to finish the firs... See more

Company replied

Rated 5 out of 5 stars

The kit was very complete. It was highly organized. The paints came in foam holder with numbers to put on the lids. The brushes were nice and lasted the entire project. Best of all the canvas came... See more

Company replied

Rated 5 out of 5 stars

Canvas is higher quality than most and I appreciate that it is delivered rolled up and not squished into squares! Paints are better in quality and flow on paintbrush nicely. I will definitely order a... See more

Company replied

Rated 3 out of 5 stars

Paint pots are too small - not enough paint for larger areas. One small pot isn’t enough to cover large background areas. It would be helpful if the “amount needed” for larger areas was customized... See more

Company replied

Rated 5 out of 5 stars

Bought for 96 year old mother. 1st time ordering from you and I can tell from the canvas the much improved quality from other brands that were less money but it’s a classic case of “you get what you p... See more

Company replied

Rated 5 out of 5 stars

After taking months to decide to try this, and then agonizing over which of the many options I wanted to try first, and then waiting with great anticipation for what felt like forever (just a couple o... See more

Company replied

Rated 5 out of 5 stars

I've ordered quite a few items from Number Artist and have been happy with most things. I had re-ordered a custom print and the kit that came back was very different then the first kit I had received... See more

Company replied

Rated 5 out of 5 stars

I love these paintings. There's a few small flaws with the paint but nothing that isn't easily correctable by the purchaser. I've done two so far I started with a simple beach scene with 36 colors fin... See more

Company replied

Rated 5 out of 5 stars

This was my first time ordering from number artist and I was pleasantly surprised. The painting came in the time stated and everything was neatly arranged. I enjoyed doing this so much. I immediately... See more

Company replied

Rated 5 out of 5 stars

I have completed 5 paintings and working on the 6th! I love the variety of colorful pictures and themes and the paint supply is more than adequate to complete the paintings. I also like that they ar... See more

Company replied

Rated 5 out of 5 stars

Good quality of the ink, canvas and brushes (the black ones). The fact of the kit has different numbers of ink (like: 24/36 or 48) depending on the detail you want, and a draw in a big format with all... See more

Company replied

Rated 5 out of 5 stars

The kits come from overseas, so plan ahead. Don't expect them to arrive next week. But...when they do arrive, they are wonderful! I ordered 3 kits, and I am enjoying every minute of my painting time.... See more

Company replied

Rated 5 out of 5 stars

I love the dragon design; there aren’t many paint by numbers that go out of the usual nature style so it was really nice to see. I also love that it comes with the extra number paper to see what numbe... See more

Company replied

Rated 5 out of 5 stars

I had a fabulous customer service rep when I contacted the company about an issue I had when ordering. She was amazing. I didn’t realize that I should have ordered the frame kit along with my canvas.... See more

Company replied

Rated 5 out of 5 stars

Was a little apprehensive at first, but since she just reordered 3 more paintings. Now my "I'm not a painter" hubby spends more time down painting than watching the TV.

Company replied

Rated 5 out of 5 stars

This is my first experience using Number Artist paint by numbers. I opted for the 50+ color set on the framed canvas. Says 12+ hours but this took me about 30-40 hours to complete. Looked daunting rig... See more

Company replied

Rated 5 out of 5 stars

After trying other companies who can convert a photo into a PBN canvas, there is no doubt whatsoever that Number Artist is the best choice. No more runny thin paint and no more unnumbered shapes... See more

Company replied

Rated 5 out of 5 stars

What I really love about this company is that they gave extra paint, which I can save and use again for my other painting projects, and it's so easy to follow the numbers. There are some numbers that... See more

Company replied

Rated 4 out of 5 stars

I've bought a couple of times from them. This time i had a problem with the template of a personal photo I sent in. A person's face was unrecognisable as a face. There were a couple of other minor iss... See more

Company replied

Rated 5 out of 5 stars

I am addicted!!!! With all the stresses in the day to day, I so look forward to coming home to paint. I have already done 3 paintings and currently on my fourth! They are so beautiful and it is so sat... See more

Company replied

Rated 5 out of 5 stars

I received my paintings and it was like Christmas. Ive enjoyed every moment. Love the colors and using my pro brushes. I have finished 1 painting and I'm thrilled with it. I had absolutely no trouble... See more

Company replied

Rated 5 out of 5 stars

I have grown up loving to draw and paint but abandoned it as life happened. This paint-by-number art is the perfect way to start painting again. I love the design that I picked and the colors are amaz... See more

Company replied

Rated 5 out of 5 stars

I had so much fun painting by number! My masterpiece was of my sweet puppy and it looked exactly like the original picture when it was completed! Its amazing how it all came together!

Company replied

Rated 5 out of 5 stars

I used to paint many years ago and after losing my husband decided to take it up again. The beautiful pictures were an inspiration and I enjoyed the ability to concentrate and be at peace.

Company replied

Rated 5 out of 5 stars

I love creating paintings from number artist I have started my ninth one have given them. His gifts kept them for myself. They go from rapper easy to do very complex ones and they’re all enjoyable. Th... See more

Company replied

Rated 5 out of 5 stars

I am having a good time with my painting. I would recommend to anyone who has an interest and time on their hands. The 48 color has some VERY small areas and I am using my own personal brushes for the... See more

Company replied

Rated 4 out of 5 stars

I love the selection. Very easy to order and good delivery times. The standard brushes sent are well not good, definitely add the professional set. Canvas is on the thinner side but reasonable. All in... See more

Company replied

Rated 5 out of 5 stars

Love how my painting turned out, it was easy and very addictive. Just ordered my second one. If you order the extra paints the painting will look exactly like their picture. Order and amaze your frien... See more

Company replied

Rated 5 out of 5 stars

I ordered three paintings and halfway through my first. The canvas is has excellent outlines and numbers making it easy to follow. But best of all the paints are brilliant. I have tried a few companie... See more

Company replied

Rated 5 out of 5 stars

I have been using Number Artist for years. I’ve enjoyed the quality of the canvas, as well as the high quality of the paints. They cover the numbers on the canvas. I recently began ordering the 48 pai... See more

Company replied

Rated 5 out of 5 stars

The painting I ordered came timely and was as promised. I’m really enjoying working on it! Can’t wait to see it finished and now I wish I’d ordered several!

Company replied

Rated 5 out of 5 stars

I have ordered several times from this company and have never been disappointed with the orders, nor the timeliness of the delivery. I have been delighted with the outcomes of each painting.

Company replied

Rated 5 out of 5 stars

I have painted about 4 different paintings some for friends and for myself. It is so relaxing and enjoyable. I would recommend this to anyone wanting a great hobby. And in need of a feel good thing to... See more

Company replied

Rated 4 out of 5 stars

Love this product however ran out of a couple of paint colors and had to purchase more paint and make own to complete the painting.

Company replied

Rated 5 out of 5 stars

Recently viewed your website and your art selection is intriguing, as well as inspiring! I plan to purchase one!!

Company replied

Rated 5 out of 5 stars

Wish I knew about this website sooner! It's been so much fun getting back into painting and Number Artist makes it flawless!

Company replied

Rated 5 out of 5 stars

I absolutely love these canvases. The pictures are great; the paint is good and the fun and relaxation quality is superb! These make me feel accomplished! I have already painted over 15 of these. The... See more

Company replied

Rated 4 out of 5 stars

Great selection of projects, fair prices, fast shipping, well-packaged, adequate supplies and instructions. The AI support needs tweaking, but otherwise, I have and will continue to recommend this sit... See more

Company replied

Rated 5 out of 5 stars

I ordered six framed canvases made from photos I had taken. It is fun to see them come to life as oil paintings. I ordered them September. I have one completed and am about half through the second. I... See more

Company replied

Rated 5 out of 5 stars

I am really enjoying this project. It’s very satisfying to see my painting come alive.

Company replied

Rated 4 out of 5 stars

Came in a timely manner. The brushes could be better. Paints were a little dry but they are beautiful and it brought our family together. A nice way to spend time with one another. Thanks.

Company replied

Rated 4 out of 5 stars

When I love called customer service, I was extremely frustrated. The service rep eas calm and kind. She talked me down and the problem was resolved.

Company replied

Rated 5 out of 5 stars

Beautiful, easy to do. One birthday gift, one baptismal gift and the rest for me to thoroughly enjoy!!! Definitely will be ordering more, quality is excellent!!!!!

Company replied

Rated 5 out of 5 stars

I loved doing this painting! The colors are awesome and it was so relaxing and satisfying. I’m going to frame it!

Company replied

Rated 5 out of 5 stars

I haven’t started painting yet but I’m so impressed with the paint kit. I cannot wait to begin. The service has proven to be top notch.

Company replied

Rated 5 out of 5 stars

Good service, received my purchase on the day it was to arrive. The quality is very good. Looking forward to doing my paintings.

Company replied

Rated 5 out of 5 stars

Received my canvas on time and started to paint, very addictive love it. Certainly will buy more.

Company replied

We perform checks on reviews


Company details

  1. Paintings Store
  2. Craft Store

Written by the company

At Number Artist, we believe everyone has a creative side waiting to be unleashed. We offer high quality paint-by-number kits, suitable for everyone - whether you're an experienced artist or just starting. Each kit is designed to provide a relaxing and soothing experience, and allows you to create stunning art with ease. Join our community of satisfied customers who have found their way into the world of art.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

BUYER BEWARE

This company's customer service is POOR TO NONEXISTENT! I tried at least seven times to get a problem revolved, with only anAI reply from SUZANNE each time. Suzanne (real person this time?) finally gave lip-service to a last ditch complaint, not with a meaningful solution, but resolving a issue in a completely inadequate manner. My second issue- a request to return a poorly rendered custom painting (purple for blacks and browns and bright pinks for flesh colors)- was COMPLETELY IGNORED. I finally trashed the painting. I should have flushed the $50+ down the toilet. I will never spend hard-earned money with this company! BUYER BEWARE!!!

August 5, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I ordered three thirty-six custom kits…

I ordered three thirty-six custom kits and after looking knew they whould never be completed. Was given an 80% refund because of custom kit. Reordered same three set with 24 paint set for a couple dollars less. Unfortunately my mistake I got two of the same. Explained problem to vendor and the sent me the third profduct free. This was my mistake they were great.

October 17, 2025
Unprompted review
Number Artist logo

Reply from Number Artist

Thank you so much, Dean! 💛
We’re really glad everything worked out and appreciate your understanding. It means a lot that you gave us another chance — and we’re happy we could make it right for you. Enjoy your new kits and happy painting! 🎨✨

Rated 5 out of 5 stars

I purchased this as a gift

I purchased this as a gift. The recipient loved it!

September 25, 2025
Unprompted review
Number Artist logo

Reply from Number Artist

Thank you so much, Sally! 💛
We’re so happy to hear the gift was a hit! It’s always heartwarming to know our kits bring joy — whether for creating or gifting. 🎁✨

Rated 5 out of 5 stars

Great customer service

The paintings are great! The customer service is fantastic!

October 1, 2025
Unprompted review
Number Artist logo

Reply from Number Artist

Thank you so much, Sal! 💛
We’re thrilled to hear you’re happy with both the paintings and our customer service — that means a lot to us! We’ll keep doing our best to make every experience just as smooth and enjoyable. 🎨✨

Advertisement
Rated 5 out of 5 stars

A WONDERFUL NEW HOBBY!

This company is far more trustworthy than many other ones advertising their products on the Webb!! Ordering is easy- the only problem is picking out which one of the gorgeous paintings you want to order!! The paintings arrived quickly and they are really just remarkable! Tiny lines to accentuate shadowing but the brushes are great for those lines! I’ve spent many wonderful hours so far and have a lot to finish but I’m enjoying every minute of this new hobby! Thanks for re- introducing a delightful childhood hobby now for adults!!!

October 1, 2025
Unprompted review
Number Artist logo

Reply from Number Artist

Thank you so much, Laura! 💛
We’re so happy you’re loving your new hobby and that your experience with us has been such a positive one. It truly warms our hearts to hear how much joy and relaxation painting brings you — especially with those beautiful details coming to life stroke by stroke. We’re thrilled to have re-sparked your creative side! 🎨✨

Rated 4 out of 5 stars

Great selection of projects

Great selection of projects, fair prices, fast shipping, well-packaged, adequate supplies and instructions. The AI support needs tweaking, but otherwise, I have and will continue to recommend this site for paint by number projects.

October 17, 2025
Unprompted review
Number Artist logo

Reply from Number Artist

Thank you so much, Carolyn! 💛
We really appreciate your thoughtful feedback — we’re so glad you’re enjoying our kits, selection, and fast shipping! We’ll definitely take note of your comment about the AI support so we can keep improving. 🎨✨

Rated 5 out of 5 stars

Bought for 96 year old mother

Bought for 96 year old mother. 1st time ordering from you and I can tell from the canvas the much improved quality from other brands that were less money but it’s a classic case of “you get what you pay for”. I look forward to getting mom’s input.

October 17, 2025
Unprompted review
Number Artist logo

Reply from Number Artist

Thank you so much, Rachel! 💛
That’s so thoughtful of you to get it for your mom — we love hearing it’s bringing joy across generations. We’re glad you noticed the quality difference too; we truly believe good materials make all the difference. Can’t wait to hear what your mom thinks once she starts painting! 🎨✨

Rated 5 out of 5 stars

The website was easy and precise!

The website was easy to use, precise explanation of the paintings and what can come with them! I have ordered before and have directed others to this site as well; all have been pleased! The delivery is fast and no problems so far with credit card info security.
Love the painting options, seem to cover all interests! Well done!

October 17, 2025
Unprompted review
Number Artist logo

Reply from Number Artist

Thank you so much, Karen! 💛
We’re thrilled to hear you’ve had such a smooth experience — from ordering to delivery — and that you’ve shared us with others too! We love knowing our paintings bring joy to so many. Your kind words mean a lot. 🎨✨

Advertisement
Rated 5 out of 5 stars

The painting I ordered came timely and…

The painting I ordered came timely and was as promised. I’m really enjoying working on it! Can’t wait to see it finished and now I wish I’d ordered several!

October 12, 2025
Unprompted review
Number Artist logo

Reply from Number Artist

Thank you so much! 💛
We’re so happy to hear your painting arrived on time and you’re enjoying the process — it really is so satisfying watching it come together. You might just need to treat yourself to a few more next time! 😉🎨

Rated 5 out of 5 stars

Very nice, complete kit. Beautiful painting.

The kit was very complete. It was highly organized. The paints came in foam holder with numbers to put on the lids. The brushes were nice and lasted the entire project. Best of all the canvas came rolled and not folded flat. Much easier to begin the painting without needing to iron the canvas. The picture was beautiful and the colors were exactly like the photo.

October 12, 2025
Unprompted review
Number Artist logo

Reply from Number Artist

Thank you so much, Rebecca! 💛
We’re thrilled you loved the quality and organization of your kit — especially the rolled canvas and matching colors. It sounds like you had a wonderful experience painting it, and we truly appreciate you sharing your feedback! 🎨✨

Rated 5 out of 5 stars

I am really enjoying this project

I am really enjoying this project. It’s very satisfying to see my painting come alive.

October 17, 2025
Unprompted review
Number Artist logo

Reply from Number Artist

Thank you, Karen! 💛
We’re so glad you’re enjoying it — watching your painting come to life truly is the most rewarding part. Can’t wait for you to see the finished piece! 🎨✨

Rated 5 out of 5 stars

Recently viewed your website and your…

Recently viewed your website and your art selection is intriguing, as well as inspiring! I plan to purchase one!!

October 16, 2025
Unprompted review
Number Artist logo

Reply from Number Artist

Thank you, Marie! 💛
We’re so happy to hear that our art collection caught your eye and inspired you! We can’t wait for you to pick your first piece — it’s such a relaxing and rewarding experience. 🎨✨

Advertisement
Rated 5 out of 5 stars

It's a stress buster

I love to paint and this is fun to do. Helps me unwind after a strenuous day

October 14, 2025
Unprompted review
Number Artist logo

Reply from Number Artist

Thank you so much! 💛
We’re so glad to hear painting helps you unwind — it truly is one of the best ways to relax and de-stress. Enjoy every calming brushstroke! 🎨✨

Rated 5 out of 5 stars

Relax, Don't be in a hurry.

The kits come from overseas, so plan ahead. Don't expect them to arrive next week. But...when they do arrive, they are wonderful! I ordered 3 kits, and I am enjoying every minute of my painting time. My husband even built me an easel! Its so enjoyable to just zone out and think about nothing else. I will definitely order more in the future.

October 15, 2025
Unprompted review
Number Artist logo

Reply from Number Artist

Thank you, Amy! 💛
We really appreciate your thoughtful feedback. You’re absolutely right — our kits come from overseas, so a little patience goes a long way! We’re so happy you’re enjoying your painting time (and how sweet of your husband to build you an easel! 🎨). Enjoy every relaxing moment — we can’t wait to see what you create next! ✨

Rated 5 out of 5 stars

Many choices.

October 15, 2025
Unprompted review
Number Artist logo

Reply from Number Artist

Thank you, Maryann! 💛
We’re so glad you love the variety — there’s truly something for every style and mood. Happy painting! 🎨✨

Rated 5 out of 5 stars

I haven’t started painting yet but I’m…

I haven’t started painting yet but I’m so impressed with the paint kit. I cannot wait to begin. The service has proven to be top notch.

October 15, 2025
Unprompted review
Number Artist logo

Reply from Number Artist

Thank you, Cindy! 💛
We’re so happy to hear you’re impressed with your kit and our service. We can’t wait for you to start painting — you’re going to love how relaxing and rewarding it feels! 🎨✨

Advertisement
Rated 5 out of 5 stars

Great service…

I had a fabulous customer service rep when I contacted the company about an issue I had when ordering. She was amazing. I didn’t realize that I should have ordered the frame kit along with my canvas.

October 1, 2025
Unprompted review
Number Artist logo

Reply from Number Artist

Thank you, Carla! 💛 We’re so happy to hear our customer service team was able to help you out. We appreciate your kind words and hope you enjoy creating your beautiful painting! 🎨✨

Rated 5 out of 5 stars

Love the choices

Love the choices, the paints, the way I relax when I’m painting!

October 15, 2025
Unprompted review
Number Artist logo

Reply from Number Artist

That’s wonderful to hear, Deborah! 🎨💛
We’re so happy you find painting with us relaxing — that’s exactly what we hope for. Thank you for sharing your love for our selections and paints!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look