Altibus.com Reviews 21,472

The return from La Clusaz to Annecy was delayed by 40 minutes. It would have been helpful to have had some information on a screen or by text to inform what was happening. We were worried that we woul... See more

Commande très facile, mais il faut être attentif, quand on n'a pas de bus disponible sur un arrêt précis (ex Méribel Mottaret office du tourisme), il modifie la destination même si je ne change que le... See more

Good service, drivers very helpful. The route went through a lot of small villages which therefore took a bit longer. However it made for a more interesting journey!!

Easy to fill in Web based request form .Competitive prices ,far cheaper than some other companies for same routes

C’est plus pratique d’acheter vos tickets à l’avance pour les trajets dans les Alpes françaises que d’acheter dans le bus. It’s much easier buying tickets online for journeys in the French Alps if th... See more

We travelled with Altibus from Geneva to La Tania yesterday (1st February 2025). Despite a rock fall closing the roads and traffic chaos, the staff from Altibus were amazing. From the ladies... See more

Great service, train was delayed and worried we had missed last bus, but the bus waited for us, and also managed to fit in a few stranded people as well ( accident on mountain road, so lots of taxis w... See more

We travelled from Geneva to Val Thorens. There had been a landslide onto the main road and I was so impressed with the commitment of Altibus to get us safely to our destination. The driver was a star,... See more

The understanding for customer, the support and explanation. In case of reimbursment if you have insurance and follow conditions, you have guide from them. I would like if they have more buses in se... See more

The website is ok, a bit awkward to use. The order confirmation emails are just a receipt and do not include a link to the ticket or the ticket itself so if you weren’t smart enough to screenshot the... See more

The service started very well with the driver (Anais) kindly looking for us at the departure from the airport since we were not in the right place. Departures and arrivals were both on time and the dr... See more

We had a great experience with Altibus Jan 14 Moutiers to Le Praz and Jan 18 Le Praz to Moutiers. Each driver went out of their way to help us. Can't say enough good things about this service - it's... See more

Booked bus tickets from Moutiers to Val Thorens. Booking was easy and straightforward. Information on the site is clear and easy to find. Also very clear information about what to do in case of issues... See more

We recently booked again with you, to get to Courchevel, after a very good experience last year on a similar route. Professional, timely, and even had to deal with a tree that had fallen across the ro... See more

Why is a round trip ticket from Val D'isere to Geneva Airport less expensive than the cost of a ticket from Bourg St Maurice to Geneva Airport returning to Val D'isere? It's a shorter distance!

The website didn’t remember the options I selected even when I was logged in and I needed to deselect my choices multiple times. It’s impossible to have a go and return ticked from sites close to ea... See more

Everything was fine u til I had to cancel one of the three tickets I purchased. I couldn't cancel just one and I only got a refund of $159 of the $363 that I paid. So I am left to battle it out with m... See more

Note that I haven't traveled yet so this is a review of the booking process. My French is lousy so it was nice that the english version of the site worked perfectly. No issues from start to end an... See more

It could have matched with trains better. It could have been included into a super expensive ski pass. It just works. As transport, you know. Nothing extraordinary.

The bus departed late, at 12:40 instead of 12:15. The bus stopped for over 30 min in Aime although no new passengers came. Eventually the bus arrived to Val d'iSere very late.

The morning bus is very good but the evening is not coming on time and one night we waited know than an hour and still didn't arrive.

I took the coach from Geneva to Val d'Isere and it's good. Good price, relatively fast and at convenient times

Great value for money overall. Efficient service and good frequency of buses at a very affordable price. Ideal for solo traveler.

Superior service: my daughter was travelling alone, and went to the wrong bus-stop, a member of Altibus came and found her so she didn't miss her connection. I couldn't be more impressed and grateful.... See more

Easy bookingprocedure. Excellent logistics on arrival at trainstatiom. Anticipating in is being over an hour late because of train delay. Good information during the bus trip. Costs are more than reas... See more

After selecting the time of the transfer, it was not obvious where to click to book it. Eventually I noticed I had to click one more time on the time of transfer.

Excellent Customer Service. Had to cancel my booking and the customer service agent I spoke to was very understanding of the specific situation I had and was very helpful to try and resolve it to the... See more

Very good service! On time schedule and polite staff. Much more affordable fares than the other companies too.

Friendly helpful driver. It would be helpful if, on your online ticket purchase, you stated that Tignes Rond Point was in Val Claret. I initially thought I would have to get a taxi to catch the bus... See more

Excellent and easy booking process. 40 minutes longer than a taxi to Courchevel, but saved considerably on the cost.

The bus was on time. The lady driver was very polite professionnel and a very good considerate driver. A pleasant journey to Sixt. Thank you

Many options, easy to navigate The booking site can be better, and provide options like associate a booking with account, even if account was created after booking

Efficient and friendly representatives. Most happy to help when we got to the desk late and managed to squeeze us on.

Made reservation and paid easily over internet.bus service on time, no problem to go to thones.

Really good service - will definitely use again. Comfortable coach and the driver drove very carefully

Little bit hectic around bus times in Chamonix but overall the service was excellent.

Excellent driver - very polite and in good form with all the passengers. I would use your company again 👍👍👍

Easy to book and very fairly priced. If you need a transfer and don’t have tight time constraints it’s a very convenient option.

quick and easy to book, not all parts of all pages show in english when you select english as the language

What a fantastic service. Our driver was so cheerful both on the way to Megeve and on the way back to the station. Good value for money and reliable.

Can’t understand the French question but think it requires that it was very easy to book!

The customer service replied super quickly to my email requesting a phone conversation to make the necessary arrangements for a handicapped transfer. The man on the line was kind and efficient. Only I... See more

The driver had seen we were on our way and waited and welcomed us on board. Good experienced driver !

Would be nice if you could pay with ideal or other payment methods. I don't have a credit card.

Easy to change your reservation online if you are delayed. Fantastic service and excellent value.

I know very little French but I was able to successfully purchase my billets. 😀

It works really wel but the english option is limited as it switches to a lot of french.

Newcastle UK to Geneva airport. I find your service efficient, good value, and easy to use from Geneva airport to the french alps. December 2016 - Altibus.com travels to the French Alps in winter DAIL... See more

With Altibus to the mountains. The process of booking bus tickets was very easy and fast. It is possible to print tickets on your home printer directly after the booking. That is very convenient. AIM... See more

It's fast and easy to buy tickets online. The ticket itself was sent to me just after payment