Very good on the whole
On the whole, I think the service is great. The only thing I'd suggest is that they give customers guidelines about when to reorder.
Otherwise, it's great
September 22, 2025
HC
Happy customer
United Kingdom
Reviews
Review of Superdrug Online Doctor
Review of DIRTEA
Reply from DIRTEA
We're glad to hear your order reached you so quickly. Thank you for sharing your experience.
Warm regards,
Team DIRTEA
Review of Superdrug Online Doctor
Excellent customer service
Was warned about potential long wait but only waited for about 10 minutes. Daniel was so very helpful today and should be commended on his customer service skills. Thank you
September 2, 2025
Unprompted review
Review of Exhale Healthy Coffee
Reply from Exhale Healthy Coffee
Winner winner - thanks so much for your kind words!
Laura ☕😀
Review of Passenger
Excellent service
Excellent service, quick delivery, easy return process, great clothes.
March 5, 2025
Review of Drain Doctor
excellent service
I called yesterday, they came today, sorted the issue and they were quick, efficient and trustworthy. Thank you
March 5, 2025
Unprompted review
Reply from Drain Doctor
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Calum
Review of Altibus.com
it was an easy service to use
February 18, 2025
Reply from Altibus.com
Hello, Thank you for your positive feedback.
We are delighted to hear that you enjoyed your experience with us.
Best regards,
The ALTIBUS.COM team
Review of CoolBlades
I love the brush but I paid for express…
I love the brush but I paid for express delivery and it didn't arrive in time
August 2, 2024
Reply from CoolBlades
Hi Lia,
Thank you for your feedback, which we take very seriously. I have investigated your order and can explain why your package took a little longer to arrive than you had hoped.
We have a next-day cutoff at 3.30 pm, which enables us to efficiently process orders and ensure same-day dispatch of parcels.
The next-day service is a business-day service, so unfortunately, your delivery encountered a couple of hiccups.
You placed your order at 16:35 on a Thursday. Your parcel was shipped on Friday as a next-day service and arrived at 14:31 on Monday.
The parcel did exactly what we advertised, however, we do understand that you may find it frustrating if it doesn't arrive as quickly as you had expected.
I hope this explains how our next-day service works but we will look into if we can make it clearer when purchasing.
Regards
Coolblades
Review of OVO
Fabulous service
Kyle was amazingly patient and kind as well as professional...so very helpful, thank you
November 17, 2023
Reply from OVO
That's great to hear! Thanks for the feedback. ^Sam