Romania
Review of Altibus.com
The understanding for customer, the support and explanation.
In case of reimbursment if you have insurance and follow conditions, you have guide from them.
I would like if they have more buses in season for ski, but you need to check first their schedule and take more than 30 minutes from landing to have time to catch the bus.
Review of Altibus.com
No help for customer. I will arrive at 12 at Lyon airport, they will leave at 12:30.
Even if I paid for insurance in case of fligh delay or I asked several times to wait for me for extra 5 minutes, I get only refuse.
So be careful to check airplane arrival and bus departure, in case is short time, you will get no help from them.
Reply from Altibus.com
Hello, thank you for your feedback, we apologise for any inconvenience caused.
Your complaint has been taken into account and will be transfered to the carrier in charge of your line.
In case of a connection between two modes of transport, sufficient time between both must be anticipated in order to ensure an smooth trip.
Kind regards,
The ALTIBUS.COM Team
