Reply from OUTsurance Ireland
Thank you for the great review, we really appreciate it!
DH
Denis Hanley
Ireland
Reviews
Review of OUTsurance Ireland
Review of EZ Living Furniture
Buyer beware
This company has great staff in the stores but buyer beware! Behind the scenes is an absolute mess, to change a sales order or get a replacement i had to call, email numerous times and eventually threaten to cancel the order completely. I would suggest its (sales orders) all offshored, and if not in stock in future i will not purchase.
February 11, 2025
Unprompted review
Review of Altibus.com
Little bit hectic around bus times in…
Little bit hectic around bus times in Chamonix but overall the service was excellent.
January 28, 2025
Review of Swiminn
Product arrived as expected
Product arrived as expected, top quality shorts.
September 6, 2023
Unprompted review
Reply from Swiminn
Hello Denis,
We really appreciate your purchase made and the time taken to leave us a review.
Your opinion is very important to us and helps us to improve continuously. Enjoy your purchase!
Have a great day.
Review of Ann's Cottage
Return pricing on some wetsuits was…
Return pricing on some wetsuits was expensive compared to other sites which will put me off buying larger more expensive items from this site, service was great but returns policy needs to be looked at for sure!
December 21, 2020
Reply from Ann's Cottage
Hello Denis
Thank you for your valued order and review. We are sorry to hear you are not satisfied with our returns policy unfortunately for international returns the cost of returning items lies with the customer so it is out of our control which courier service you would choose to use, however we would always recommend using a tracked service.
Many thanks, Anns Cottage Customer Service Team
Review of LuxCamp
Shameful company preying on covid-19 affected customers - best avoided!
STAY AWAY FROM THIS COMPANY PREYING ON THE VULNERABLE IN THIS CRISIS.
We were due to fly out to Italy at the start of June for a 2 week break. We have payed the deposit but we are now being told by the Irish Government not to travel to this country where avoidable - FACT!
This company wants us to pay the rest of the holiday up front and says in all eventualities this will be covered by the Dutch government - NOT TRUE!
I've just got off the phone to the dutch regulators office and they have advised me we booked through Ireland so Irish law kicks in NOT Dutch - FACT!
I've also been advised by my Insurance will not cover this holiday as the Irish Government have advised us not to travel to this country under any circumstances - FACT!
Now LuxCamp will not refund our deposit - SHAMEFUL!
This is disgraceful behavior at a time when people are totally vulnerable. I dont know if i will have a job in the coming weeks nor do i know will i be able to have a holiday locally let alone an expensive one in Italy next year. I intend to get this into the national media in Ireland as i work for a national broadcaster.
LuxCamp if i do not see a satisfactory outcome i will do my best to ensure this reaches all social media platforms in the coming days.
Shame on you greedy fat cats preying on us at this most difficult time.
April 7, 2020
Unprompted review
Reply from LuxCamp
Dear Denis,
We are sorry that you are not content with our service in the current situation.
I will send your review to our customer care team.
They will respond to you via e-mail. Please try to be patient,
They will do their best to e-mail you as soon as possible but please take in consideration that our team is handling a lot of e-mails and telephone calls with questions from our customers.
It might take up to two weeks, but they aim to answer you within a week.
Thank you very much in advance for your patience.
Kind regards, Luxcamp/ Colinda