Zenithdeliverynetwork Reviews 257

Dreadful. No communication, unable to answer a phone call. No interest in doing what they describe their business as. My “delivery date” has moved more than 6 times in 3 weeks. Only means of checking... See more

The delivery was on time, but the men scratched our wooden hall floor badly when they lifted a new divan bed into our flat in London. When this was pointed out, they claimed the scratch was there alre... See more

My story the same as everyone else! Purchased bed through The Bed Supermarket. Zenith emailed and sent text confirming delivery date and time span. I took a day holiday from work then nothing. Email b... See more

Unable to deliver where they said they could. Changed delivery address no delivery date given. Delivery date too late so delivery cancelled. Email received 23/2/25 regarding refund. Further emails se... See more

If I could give zero stars I would, to match the zero customer service. . The most awful experience. Arranged delivery and they didn’t turn up - no notification. Firstly the road to their warehouse... See more

AVOID, SLEEP BEDS, ZENITH DELIVERY NETWORK LTD BIRMINGHAM. BAD ATTITUDE FROM ONE OF THE MEN, UNSAFE NOT WHITE GLOVE SERVICE. DAMAGED BED DURING ASSEMBLY UTTER LACK OF CARE NO SKILLS IN ASSEMBLY, NO T... See more

Just how bad can a company be? Absolute shambles! Still waiting for my bed base ordered from Sleep Beds, was finally promised delivery Saturday 1 March between 7-10.. but nothing, no phone call, not... See more

I order from sleeping bed 4 weeks before and waiting my delivery by zenith delivery network. Before they show bed will be delivered yesterday now they show new date 01/04/2025 after 1 mont... See more

I am beyond furious with the absolutely horrendous service I’ve experienced! I ordered a bed on January 21, 2025, from sleepbeds.co.uk and their website promised delivery within 3 to 10 days. Fast... See more

Absolutely appalling arrived 3 hours late no apology man just asked could I heat his curry in microwave was in shock unprofessional service from start to finish the men wore shoes around my home... See more

Ordered a bed over a month ago from sleep beds, then received an email saying Zenith have received and will be in touch with delivery date/slot. I have now received an email asking for feedback on my... See more

Still waiting for my bed, they received this a month ago and have cancelled 2 scheduled deliveries without warning or notification. Managed to contact today after being on hold for 90 minutes a... See more

Scam company that take your money but you don't get your delivery. They lie about when it will be delivered then keep changing date, in the end you ask for a refund which you never get. Report them... See more

I'm incredibly disappointed with their customer service. If you send an email to them it is undelivered & when try to call them it take that an hour at least to pick up. I order a bed in early J... See more

Phone rings out trying to contact them emails unanswered we were bounced back with emails as address not in use! Only given one delivery date and actually told when we said we aren’t available that da... See more

AVOID IVE USED THIS COMPANY FOR PROFESSIONAL FURNISHING OF APARTMENTS. IVE SPENT OVER £900 ON BEDS AND HAVE HAD DELIVERIES DELAYED AND CHANGED SEVERAL TIMES. AFTER REQUESTING TO CANCEL SO I COULD US... See more

Avoid at all costs. Terrible service, still no bed has arrived 6 weeks later from Sleep Beds. Kept getting a delivery date pushed back due to issues at warehouse. Excuses like roadworks, packaging... See more

Scam company working alongside Sleepbeds. Delivery has been passed through to this company, no delivery date. Can't get hold of this company, don't answer the phone, emails bounce back. I'll b... See more

AVOID - SCAM SCUMBAGS, connected to Sleep Beds 24th March 2025 email received: Mon, 24 Mar at 19:04 Dear Customer, Thank you for reaching out. Due to the recent issues with our payment process... See more

No communication other than an automated response claiming delays due to pressure of work. No telephone answered. Understand both zenith and dreamy beds are connected. I fear they may be going under.... See more

Do not use this company as they together with sleep beds blame one another for a failed delivery service I placed an order on 19 Jan and still waiting…….. Waiting every time over 40 minutes on... See more

Awful awful service. avoid them if you can. ordered a bed from sleep beds n 26 December and delivery changed multiple times and delivered today .. the men had no tools to dismantle existing bed even t... See more

No communication. No response to emails or answer phone. Delivery dates changed, without a word from them. Ordered from sleep beds and was told it was with their delivery department on the 7th Janu... See more

Still waiting for delivery. Originally bed was due to be delivered week commencing 10th Feb. I emailed to ask if it could come 11th or soon after as we were having carpet fitted on 10th. They promptl... See more

******AVOID****** If I could give no stars then I would. I ordered a divan base on the 21st February. I received an email saying that ZENITH DELIVERY NETWORK would be in touch. I have received no va... See more

I was expecting a delivery of a mattress which has taken a long time to be delivered. I received a notification via text that I had missed calls by the driver yet my phone had no missed calls. I rang... See more

Ordered a bed through SleepBeds (part of the same company as Zenith). Didn't receive bed on agreed date. Numerous calls ignored. Their email address doesn't work, and SleepBeds ignored my email. My ch... See more

Given a 7 till 10 in the morning slot today. Its now past 3 and have had no message or call. Have messaged and emailed but no response. The sleepbeds website says dont get rid of old bed till new one... See more

Ordered beds from sleep beds on 12th December for Christmas. Email came through to confirm delivery for 18th December and just simply respond to the email to accept delivery. When replying the message... See more

One of the delivery guys refused to assemble my bed because they were running behind schedule, even though I had requested it. When my husband and I tried to assemble it ourselves, we discovered it wa... See more

Was told bed would be delivered on the 30th December. Then got a txt saying die to an electrical fault my order would not be delivered until 4th Jan. Then got a txt saying I had refused the 4th Jan (I... See more

Ordered a new bed in the middle of June with a promise of delivery within 10 days. Got delivery 8 weeks later due solely to Zenith who postponed delivery three times with different excuses each time.... See more

I am extremely disappointed with the service I received. My bed arrived over a month late, and when it was finally delivered, the drivers were rude and caused damage to my walls and wooden flo... See more

Got the bed unfortunately the mattress was too big awaiting a response since 13th Feb sent emails no reply back. Please do your reviews before ordering stuff like this.

Ordered from sleepbeds on 26th December and it says 3-10 days delivery on their website. Given a date of 14th Jan for delivery, which was then changed to 13th Jan. I rearranged important medical appo... See more

We had to exchange the 1st bed as it was faulty. We waited for the new bed to be delivered New Years Eve which was cancelled. It was re-scheduled again for 5th January but the drivers didn't k... See more

First delivery was cancelled because we didn't confirm quickly enough (1hr). Delivery scheduled for 2 weeks later. Confirmation was asked for by text at 2am. It was placed in the specified room, un... See more

Had a double bed base delivered at 7 15 am no good morning walked in to get old bed disposed of which I paid £50,went into bedroom and old mattress laid on floor not taken. Phoned Monday just gone sup... See more

PLEASE AVOID ORDERING FROM SLEEP-BED AND ZENITH DELIVERY. ZENITH DELIVERY KEEP CANCELLING MY SCHEDULE DATES FOR PICK UP IT HAS BEEN ALMOST 3 MONTHS. NO REFUND OR NO ITEM HAS BEEN PICKED UP. COW... See more

Delivery of bed was on time and that why I gave two stars. However, they would not assemble bed or remove old one, even though we had paid for this service. Three days later following phone calls that... See more

Still waiting for the delivery of a bed base ordered on 2nd Dec. Has been scheduled for delivery on 19th Dec, and 3rd Ja, and cancelled both times. Have taken the issue to the retailer whose lead... See more

Zenith were supposed to deliver my bed bought from Sleepbeds ( see seperate review) today between 7am and 10am even allowing for traffic etc it is now 16.30 and no show. attemps to contact the co... See more

Sleepbeds.co.uk promised a 3 to 10 day delivery. I got an email a day later claiming the bed was with Zenith Delivery Network. From the tracking, the delivery was scheduled for 43 days later - well o... See more

I submitted a section 75 claim for Sleep beds taking my money and supplying nothing. Now the cheeky scammers have told my Bank that the bed was delivered. I am actually furious with Sleep beds putt... See more

This company is appalling! Ordered bed from sleep beds and was given delivery date by Zenith which they later cancelled. When they came the following week one guy did all the lifting and carrying whil... See more

SCAMMERS This company and Sleep Beds You will not get your bed, you will not get it or a refund! They are scamming everyone and getting away with it. Inform your bank of these Scammers or pay them a... See more