I normally check reviews before…
I normally check reviews before ordering stuff and I wish I did on this occasion. I've never ordered a new bed before online and I wish I hadn't.
Ordering the bed was simple enough and the sleepbed website was easy to navigate.
After you place the order you get an email from Zenith Delivery Network the next day stating that they will complete the order by dispatching to your address.
At this point your left hanging completely unaware about what's happening next. Days and weeks go by and trying to phone them is impossible as they don't pick up call and emails go unanswered.
Had to call bank to make a section 75 claim against Sleepbeds to get my money back.
Avoid this lot at all costs and look elsewhere.
Update. I got reimbursed straight away with my credit card provider over the phone as they are aware of this companys activities.
Should be the same with chargeback so get your money back asap. Don't hang about.
March 5, 2025
Unprompted review