United Kingdom
Review of Divan Bed Warehouse
Prompt service Answered phone quickly Single divan lovely colour dark blue comfortable mattress Delivered as required and put together in bedroom of choice by lovely father and son team Highly recommend Especially so as daughter has moved in whilst househunting THANKYOU
Review of Zenithdeliverynetwork
Information driver rang 15 mins from us Father and son unwrapped bed/headboard/mattress packed plastic away assembled bed .Ihad had an email previously telling me date of delivery with a 3 hour time window They arrived approx 1hr into window Polite efficient would use again Thankyou
Review of Yodel by InPost
Delivered in good condition on time and by a friendly driver in a clean van
Reply from Yodel by InPost
We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.
Review of HS Home Deliveries
Drivers were late [no phone call] White glove delivery booked Tall young lad argued that collection was not organised or paid for for old chair.Driver was in cab.Eventually came in and argued that they wouldn't have space on the motor for return.Driver phoned office and found out all was OK.New chair delivered from Morris Living Perfunctory handover NOT white glove service Completely ruined my 90 yo husband;s return from 10 w.eek stay in hospital.We are happy with the chair but not the delivery and surprise surprise They had room for the return
Reply from HS Home Deliveries
Good Afternoon,
Thank you for taking the time to leave us feedback and bringing this matter to our attention. I’m sorry that we failed to meet your expectations. Please be assured that the information you have provided has been passed on to the relevant manager so the delivery crew in question can be identified and investigated further.
Kind Regards,
Megan Brown
Review of Sue Ryder
Booked a donation of furniture as my husband is coming home after an illness and we need the space for a downstairs bed Had a text the day before to say they would not collect so all my arrangements with the hospital have had to go on hold and my husband has to remain in hospital longer than he wants to .Why accept in the first place?
Reply from Sue Ryder
Hello Greybird
I'm sorry to hear we couldn't collect your items on this occasion, and the inconvenience this caused you and your husband.
The initial submission of your items is always followed up with a text to confirm whether we can or cannot collect your items. We advice people to wait until they've received this text to make any finalised arrangements. It sounds like this wasn't clear and we'll make sure the webpage is reviewed.
In the meantime I'm going to DM you for further information so we can investigate.
All the best, Ash
Review of SUEZ recycling and recovery UK
Saturday 13/04/2024 we are clear of rubbish so a tentative thumbs up Everything has been in chaos in Maidstone these last few days so Jack [whose had to answer all the bad mail] Thankyou for clearing the bins Lets hope it stays this way 0
Reply from SUEZ recycling and recovery UK
Hello, thank you for your feedback.
We apologise unreservedly for the disruption as the new service beds in. We have drafted in additional resources to get on track and the new service should provide a more efficient service in the longer term.
Kind regards, Jack
Review of SUEZ recycling and recovery UK
Have you got the message Why can't you fulfill your contract in Kent
Reply from SUEZ recycling and recovery UK
Hello, we are aware of the disruption in Kent and can only apologise. A lot of changes have been put in place to improve the contract in the longer term to deliver a better and more efficient service and they are taking time to bed in. We completely understand your frustration and can confirm our teams are working extremely hard to clear the backlog. We are also drafting in additional resources to help.
Please ensure your missed collections have been logged with the appropriate council so these are passed through to our system. I'm unsure which council you are part of, so here are all of the links needed to log, if you haven't already done so.
Ashford Borough Council - https://secure.ashford.gov.uk/waste/reportmissedbin/
Maidstone Borough Council - https://maidstone.gov.uk/home/primary-services/bins-and-recycling/primary-areas/report-a-missed-bin-collection
Swale Borough Council - https://swale.gov.uk/news-and-your-council/contact-us/contact-a-council-service/bins-and-recycling#h2
Apologies again for the disruption.
Kind regards, Jack
Review of Admiral Insurance
immediate responses clear easy to fill in forms
Review of Pharmacy2U Ltd
Review of Plumbworld
ordered on line30/09/2022 delivered 01/10/2022 good service Polite driver.What more can you ask.The whole package from start to finish 36hrsThankyou
Review of UK Power Networks
Rather it had not happened but power off at 1530 and I signed up for text messaging 47 messages later power back on in ME142EN with a generator bridging the gap.Thank you for keeping us involved which helps a lot Power back on 20.30.Fingers crossed no more problems for you as well as us
Review of Pharmacy2U Ltd
In a time when everything seems a worry Pharmacy2u has been a reliable excellent service for my wife and I.At 88 and 80 we no longer have to stand in queues and can actually speak to some0ne with a query.Top class firm who employ lovely sympathetic caring staff.Thakyou all
Review of Pharmacy2U Ltd
W have never been let down by you.Approachable by phone or e mail Excellent
Review of Pharmacy2U Ltd
As usual excellent speedy service.Completely worry free
Review of DPD UK
not good.1st delivery said a card had been left because I was not at home.3 minutes after "I wasn't at home" my supermarket was delivering to me..The driver's map reference was apub car park.However 2nd delivery was fine Thankyou
Review of Pharmacy2U Ltd
A reliable efficient, friendly service.Easily contactable by e-mail or telephone[on a call back system so you do not have to listen to "musak" on and on.]What can I say ,as far as we are concerned 10 out of 10.
Review of Argos
excellent On time as promised.delivery man was happy and a pleasure to speak to,Good service all round Thankyou
Review of Pharmacy2U Ltd
Always reliable ,friendly staff available either by e-mail or phone I have got my daughter and a friend of hers using your service More than happy
Review of Pharmacy2U Ltd
like having friendly pharmacist on tap whilst we are still shielding
Review of Pharmacy2U Ltd
Excellent service as usual.Always accessible by phone or e=mail.Reliable courteous and a real joy to deal with.As older customers we do not like to be dependant on others but Pharmacy2U is a firm that in these difficult days do what their name says.We have been able to get all our meds without leaving the house.We had a really good pharmacy before Covid and feel sorry to leave them but we could not queue outside and changing to a delivery service we have chosen the best Thanks to Phil the Pharmacist and his great team
