LA

Lawrie

United Kingdom

Reviews

Review of Zenithdeliverynetwork


Rated 1 out of 5 stars

SCAM

This company used to be called "Sleep Beds" and have stolen from a lot of customers and have now changed their name. I ordered a bed late last year that I never received and they are telling me they can't refund me. DO NOT USE THIS COMPANY!

December 30, 2024
Unprompted review

Review of FRASERS


Rated 1 out of 5 stars

DO NOT ORDER FROM THEM

DO NOT ORDER FROM THEM!
I made an order of a total of £249.99 and Evri delivered this to the wrong address (and have admitted so) - they have palmed me off so I have desperately been trying to contact Frasers for over a week and no one has got back to me. I've not received a refund/re delivery, or one ounce of acknowledgment. I purchased Christmas presents which I now can't afford to re buy without my refund. This has caused me tremendous stress and I can't believe this is how they treat people. I've filed a police report so hoping I get my refund in time for Christmas.

December 10, 2024
Unprompted review

Reply from FRASERS

Thanks for taking the time to give us some feedback.


We’re sorry to hear that your order has been delivered to the wrong address.
This was really disappointing to hear, and we’d love the opportunity to discuss
this further.


I’ve gone ahead and dropped you a message via email with a subject line of ‘Your
Recent Trustpilot Review’. 


If you can reply to this our team would love to get to the bottom of this issue
and help you further. 


The situation you’ve described is not the type of service to expect when
shopping at FRASERS.


Kind regards,
FRASERS Customer Services 


Review of Brighthr


Rated 5 out of 5 stars

Great system & customer service

Jordan was so helpful with assisting me navigate the system. Thank you so much!

October 2, 2024
Unprompted review

Reply from Brighthr

Thank you for leaving a review of your recent experience. It’s great to know Jordan was so helpful. We will pass your feedback on.

Review of Peninsula UK


Rated 5 out of 5 stars

Great service

After speaking with Darren, it seems the program on offer is going to be far better than I originally anticipated. With lot's of perks. Darren was very very helpful and I'm excited to get going.

March 6, 2024
Unprompted review

Reply from Peninsula UK

Thanks so much for your 5-star rating, we really appreciate it! We'll make sure to pass this on to Darren and the team.