Sidey Reviews 246

Good company to deal with from first visit to completion

On going problem with front door water follows door into hall .Many people from sidey have tried all have failed.

I am well impressed with my new windows and doors I feel a lot safer. The guys done an amazing job, were respectful in their communication and tidied up their stuff and swept floor. Thankyou so much !!

Found a new door which met our criteria.

The guys came on a very hot day. They start work as soon as they arrived the young guy got my front door off very quickly then they got on with it . The older guy came and told me that the bed in my second bedroom would would have to be moved I explained I couldn’t do it (as I’m nearly 70 ) I had moved all the other furniture appropriately I think he didn’t really explain well but quickly said he could move it but ur company would take no responsibility for damages which I agreed I took all bedding off and he could move it down with the door shut . Throughout I supplied them with juice and water it was so hot . They were chatty and explained what I was to do with the wood surrounds on window and door clear varnish etc .T hey never left a mess cleaned up with there wee Hoover . I will be recommending you to friends and family in future as it was a pleasure experience Alison Boyd

From the initial visit to completion Sidey provided an excellent service with good communication throughout. Timescales were adhered to and the clearing up at the end of the job was exemplary.

A quality door and efficient installation. From start to finish an easy process.

I recently had my front door replaced with a fire door by Sidey, and I couldn't be happier with the service. From start to finish, everything went smoothly. The workers were polite, professional, and respectful of my home, they made sure everything was left clean and tidy once the job was done. The new door looks absolutely beautiful and gives me great peace of mind knowing it’s also fire-safe. Highly recommend Sidey for quality workmanship and excellent service!

The guys were friendly, fast and scrupulous about cleaning up highly recommend the house is now very cosy and incredibly quiet!

First class service

The whole job was carried out very efficiently. I am very pleased with the product and service.

Great communications. On time. Product works as intended. Finishings alright, could’ve been better. After sales great.

There was a problem with the locks on our recently purchased door from Sidey. Once they were alerted to the problem, they responded immediately and the incorrect lock mechanism was replaced within a week.

No problems a few snags which was rectified the staff as always very good

Door handle on patio broke after 6 months, handle replaced under warranty with Cala. Same handle broke again but was told would need to pay for new one as just over 2 years old, I really think a door handle should last longer than that especially as it had broke previously. Would have thought they could have replaced it! Very poor customer service would not recommend.

This is the second property we have had Sidey windows installed in. The reasons we use Sidey are:
The salesman actually understands and is very knowledgeable about his products. This is quite rare these days.
The same is true of the technical engineer who comes out to your property pre-instillation
Uta and her admin team could not be more helpful and manage the communications side of the process really well
In the instillation crew there was a true craftsman. It was a pleasure discussing the best way forward and watching the precision with which he fitted the windows.
The guarantee is cast- iron good.

Sidey are not the cheapest company. However, if you are looking for a headache-free process, you are in safe hands with Sidey.

I can't thank them enough. They exceeded our expectations. How often can you say that these days?

One of the windows that was fitted was scratched. The window was replaced within two weeks but unfortunately the replacement was also scratched. The replacement for the replacement was then fitted within two weeks and it was fine. After care service is excellent.

Excellent product, excellent communication, friendly staff, any problems swiftly resolved

The wooden window sill in the bid bathroom was not replaced and spoils a good job
I expected better from Sidey