Allan

Shocking customer service over a month of them sending me round in circles regarding the fault that occurred as a result of the heatwave in June. At the end I had to ask if the return authorisation was going to be an out of warranty repair or not as that had been an original question. They said no. When questioned why they had done an out of warranty repair on my partners camera last year, again hers was outwith warranty the reply was that her claim was accepted because the battery caused her issue. They seem to make it up as they go. Maybe if I was female I would have got mine repaired under warranty!

Instore staff were very helpful and accommodating. Time will tell about the quality of the pots and pans purchased.

They also trade under True Range Ltd selling dodgy goods and refusing to deal with it. Purchase made on OnBuy from there sister company. Complaint in process with OnBuy.

Office staff didn't do as they said they would regarding phoning my partner rather than me. Surveyor also phoned me instead of her when office were fully aware she was the one that was going to be in. Second job they've done and still have us as Mr and Mrs when we've always told them our correct surnames.
Installation of windows was ok. Remedial work lack of communication from them. 2 weeks still not fully finished due to "weather".

I think this was my 3rd box. Still very very good. Disappointing though they asked about something I didn't recieve. At the end they say some people may have recieved that product. In I think my first box a product like that the initial question was worded so you knew not everyone got it and also you could by pass if you hadn't recieved it.

Edit 5/1/24

Please be advised the survey I recieved did NOT allow me to say I didn't recieve the squashies hence my original comment.

I went this evening to trade my car into them. They knocked £300 off for 1 stone chip and a mark I know will polish out. The real reason for the 1 star review is my partner bought a car from them in June they've had the car longer than she has, the condition of hers and the problems she's had with it compared to what I was trading in and the cheek to knock £300 off. My partners car still has worse damage to it having purchased it from Arnold Clark. Rip you off from trade in to rip you off when you purchase. Arnold Clark also has failed to resolve my partners complaint regarding her car

I was sceptical about using the site but it is a good addition to other sites I use. Have just had my first cash out to. I used the voucher option which was quick and easy.

Bought bogof glasses from them. My first pair arrived quickly the second I recieved an email about a few days after receiving the first pair saying they had failed QC, nothing for about a week then an email saying they had failed QC again. I then sent them an email requesting what was wrong and why they had failed twice, the response was unsatisfactory. I did however recieve the second pair eventually.

Ordered oil and it came within there delivery window. Due to what it was expected a bit more packaging to help protect it.

Well worth it, I earnt possibly 1 of the lowest payouts but it's free money

Your prices were considerably cheaper than your big orange competitor. I was able to to look at both products at your competitor before I came across the road to you because of your price. Having now bought from you I see why your so much cheaper, the quality of your products and fixings is rubbish. I bought 2 packs of your twin pack coat hooks and 2 31mm solid door stops. I'm still deciding whether to keep or return what I bought.

Recieved my first box of free goodies. Worth the wait and trying the goodies was enjoyable.

As usual no problems with collection at the store. Would be nice if they updated website to state opening times on Bank Holidays were shorter. I'm sure I'm not the only Scottish customer that ordered after 6pm not realising they were closed for the day!

Wow free boxers. Yes they are comfy boxers, nice designs and delivery was very quick.

The description for the condition of the book I ordered and recieved wasnt quite what I expected. A lot more signs of wear/usage than i expected from the description of the condition. I have given 4 stars because it's still in pretty good condition not ripped or torn and is the book I ordered

Please read all my review. Have bumped it up from 1 star to 4 because of the service I got from Chloe after I left the initial review. I was asked by Chloe to amend my review if I was happy with what she had done.
The level of service from Chloe has been excellent but I should not have had to leave a bad review for the company to deal with me of which Chloe agreed with me on, evidence sent to back up my claims which helped. Got an apology and a bit of goodwill, restoring my faith.

My card was charged twice for the wipers. Correct price plus wrong price. They delivered wipers in a box that was not fit for purpose, they were handed over in a way that as soon as I got them in my hand the wipers fell out of the wrecked box onto the floor.

Quick and easy to book the cottage. Have been asked to review before my holiday so cant really give a full review.

It is a disgrace that 9 out of 10 times you post a new ad on gumtree and add your mobile number sometimes within seconds but certainly within minutes you recieve a " you were involved in an accident " call. For that reason I have given you 1 star as I dont agree with you profiteering from selling my number. Surely you get enough revenue from the adverts customers pay you for and also the companies that advertise through you.

My car has just finished its second week up with wizzle. They phoned day 2 of the first week asking me to add photographs as they had interested buyers. This was done within 12hrs of the phone call. Since then no offers nor have wizzle replied in over a week to what happened to the interested buyers. I have now had contact from 3 potential buyers through another platform, sadly all were wasting my time. A bit like wizzle

First Superdry product I've ever bought. Feels good quality. Feels good on and looks good. The way they advertise the size of clothes the model was wearing I found helpful in deciding what size to get for myself.