It was a bit disappointing that several aspects of the order were wrong:  the size of the door was wrong - a bit too big - so measurements taken were wrong. The install team had to struggle to get it to fit - and it took a long time.  They had to saw into the stucco a  bit - which is not ideal! 
The wrong color door handle was also delivered - as was the indoor frame (wood instead of white). Instal team did a good job. 

The three guys (CJ, Leroy and Blogi) were all really conscientious and hard-working professionals. I had 10 windows replaced and they clearly realised that it was a big and stressful deal for me - so did their level best to proactively reassure me and to explain what they were doing. No detail was too small for them and they never made me feel that I was pestering them (even when I relayed on concerns from the block management). I was very grateful to them for working so hard to clean up the dusty mess afterwards.
All in all, this job went just about as smoothly as possible.

Extremely happy with the overall supply and fit of our family homes windows, doors and roof lights. We went with an aluminium profile and although there were afew to choose from, Cortizo seemed to be the best choice when taking in to account price, waiting times and overall strength and sleek look of the frames. Fully warranted on the frames and fensa provided after the installation was completed 

What’s the point in giving a 10 guarantee , when you have an issue with the glass units failing they ignore you. Avoid this shower

Customer support is nigh on non-existent.   Their automated chat line is suspended and they don't answer their phones.
Velux is a pale imitation of their projected image.

A couple of days after installation one of the glass panes cracked from one side to the other. Majestic refused to rectify until payment made for the whole job and accused me of being unable to pay. There was a complete absence of empathy from the CS team. The fitter who came to replace the sealed units was great, as were the original fitters. I was told a change to the manufacturing process caused the issue and this wasn’t an uncommon fault.

Appalling service from Portico who have a very poor reputation locally on this new development in Colchester. Still waiting after 6 weeks to have a door repairs that hadn't been attached properly on a new build. The developer has been chasing them, they have cancelled appointments and also not shown up when arranged. They even had the cheek to say that I had cancelled an appointment after waiting in all day for them saying that the house was too far away! So they can't be trusted to turn up, keep appointments or tell the truth when confronted about their poor service. This reflects badly on the developer as it means otherwise satisfied customers are let down by this 3rd party. 

Wow That's why you should choose  Eco Save Windows in Clydebank from start to finish absolutely fantastic seven new windows installed including a bay window outside anthracite grey white inside.Firstly  no pushy sales talk Kenny and Sam came out and measured up nothing was a bother to them as iam very fussy talked me through everything what I found impressive was everything was made in there own factory  nearby in Clydebank. Step two a phone call from Jane introducing herself and asking had I received my quote and was every  specification of the plans exactly as I wanted .Quote agreed now on to the exciting bit the installation of the new Windows. Step three a team of 4 men all in company Eco Save Windows uniform arrive at 8.30am as arranged all introduced themselves as Sam,Del,Alan and Tam straight away came in with dust sheets ect and in no time all Windows taken out and new windows put in . Alan and Tam arrived 2nd day to finish all sealing  a trim finishes inside and out the tidied everything up brushed and hosed all my back path and front driveway and left me a very happy customer absolutely love them.Would highly recommend Eco Save Windows in Clydebank you won't be disappointed 


Visual have just completed an extension for us with bi-folds etc. Very competitively priced, came in way under one of the bigger firms that were trying it on! Lead time was quick and it was like clock work.
Daryl the sales guy was really helpful, he said he’d never had a client as thorough, asking tons of questions etc but was more than happy to revisit everything more than once including all the designs etc.
From Graham and his lad the builder, Mark and Steve the fitters and Jason the joiner and the plumber and sparky, literally all turned up one after the other and in turn for first and second fix etc. Richard the project manager kept us updated all along the way and couldn’t have asked any more of him. We were genuinely impressed.
Definitely recommend them.
Thanks Errol and Sally.

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