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Rated 5 out of 5 stars
Invited

I recently had my front door replaced with a fire door by Sidey, and I couldn't be happier with the service. From start to finish, everything went smoothly. The workers were polite, professional, and... See more

Company replied

Rated 5 out of 5 stars

I am well impressed with my new windows and doors I feel a lot safer. The guys done an amazing job, were respectful in their communication and tidied up their stuff and swept floor. Thankyou so much !... See more

Company replied

Rated 5 out of 5 stars
Invited

A first class product from Sidey’s Heritage Collection that replicates the original sash single glazed windows on our property. There were a few teething issues (from what I’ve heard this is not un... See more

Company replied

Rated 4 out of 5 stars
Invited

Office staff didn't do as they said they would regarding phoning my partner rather than me. Surveyor also phoned me instead of her when office were fully aware she was the one that was going to be in... See more

Company replied

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Company details

  1. Window Supplier
  2. Door Supplier
  3. PVC Windows Supplier
  4. Window Installation Service

About Sidey

Written by the company

Established in 1932, Sidey are Scotland’s leading manufacturer, supplier and installer of quality windows, doors, composite fire doors & living spaces. Our products achieve energy efficiency, security, durability, and whole-life sustainability. Serving Homeowner, Trade, New Build & Social Housing sectors for over 90 years, Sidey has gained an unrivalled reputation.

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

246 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Invited

Good from start to finish

Good from start to finish. Excellent communication throughout the whole process. From designing the door to coming back and replacing a slightly marked hinge, everything was done with a touch of professionalism.

March 26, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

Only took 90 minutes to install door-no…

Only took 90 minutes to install door-no fuss, no mess

April 4, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

Excellent service

Excellent service. Door fitted after a wee delay due to the door not being 100% perfect. New door ordered and fitted and the lads that did it were all lovely. It looks amazing. Would definitely recommend

April 3, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

Good product very well fitted.

Good product very well fitted.

April 22, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 2 out of 5 stars
Invited

When I contacted them about removing…

When I contacted them about removing the upstairs patio window for a roofer to do his work. It was really difficult to get a reply and finally a reply said they would not do it, rather disappointing.

April 28, 2025
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Reply from Sidey

Thank you for your feedback, it is important to us and we appreciate you bringing this to our attention. Please can we ask that you email retaiinfo@sidey.co.uk to discuss the matter further.

Rated 5 out of 5 stars
Invited

Efficient and courteous service for…

Efficient and courteous service for good value products

March 20, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

Front door

Great quality, good service, excellent workmanship on installation,

May 7, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

Seamless experience

It was a seamless experience from start to finish. I was never in any doubt about next steps. The fitters turned up on the allotted date, and the house was left as tidy as when they arrived.
Excellent experience and the installation is extremely well done.

March 3, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

Recent installation went very smoothly…

Recent installation went very smoothly and one or two minor issues identified on completion were rectified the following week

April 2, 2025
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Reply from Sidey

Thank you so much for your review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

Helpful staff

Helpful staff, good job done. Overcame all challenges. Highly recommended.

January 16, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

Al done as plan

All good people to deal with and installed on time and by polite competent fitters

February 20, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

Front door

Sidey has provided a great product and excellent after care. We were happy with the personnel in every department from sales to fitting.

February 3, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 1 out of 5 stars

Very poor after sales service

Very poor after sales service. Dry verge blew off my roof. Sidey claim storm damage not covered by guarantee. The verge that stayed on the roof were screwed on, the verge that blew of the roof had not been screwed on. After several weeks of regular calls asking to speak to a senior manager also an email with photos I have had no response. Beginning to think they have stopped trading. Could not recommend this company.
See their response, they can’t even get their email address correct.

February 14, 2025
Unprompted review
Sidey logo

Reply from Sidey

Thank you for your feedback, it is important to us and we appreciate you bringing this to our attention. Please can we ask that you email retaiinfo@sidey.co.uk to discuss the matter further.

Rated 5 out of 5 stars
Invited

Replacement windows

The guys arrived on time, were always pleasant & cleaned up any mess.

January 20, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

Good service

Good service. Polite staff. Revisited punctually to resolve an issue with the work.

February 3, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

Polite friendly installer

Polite friendly installer, a real professional. Simply great.

February 5, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

Love our new door and the guy who…

Love our new door and the guy who fitted it did a great job.Good company to deal with.

February 10, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

Great quality door at competitive…

Great quality door at competitive price, installed on plan and time by very professional installer whose attention to detail was first class.
New door shouts quality from the street.
Highly recommend Sidey based on this experience..

March 4, 2025
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Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

From start to finish all went so well…

From start to finish all went so well They keep in touch with you throughout the wait to have in my case the door fitted The fitter made a first class job of fitting but he also pointed out their was a small mark on door which he noted Within days they had the door fixed as good as it should be when new I was very happy and Sidey is certainly a company I would recommend.

February 21, 2025
Sidey logo

Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

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