Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars
Invited

I recently had my front door replaced with a fire door by Sidey, and I couldn't be happier with the service. From start to finish, everything went smoothly. The workers were polite, professional, and... See more

Company replied

Rated 5 out of 5 stars

I am well impressed with my new windows and doors I feel a lot safer. The guys done an amazing job, were respectful in their communication and tidied up their stuff and swept floor. Thankyou so much !... See more

Company replied

Rated 5 out of 5 stars
Invited

A first class product from Sidey’s Heritage Collection that replicates the original sash single glazed windows on our property. There were a few teething issues (from what I’ve heard this is not un... See more

Company replied

Rated 4 out of 5 stars
Invited

Office staff didn't do as they said they would regarding phoning my partner rather than me. Surveyor also phoned me instead of her when office were fully aware she was the one that was going to be in... See more

Company replied

We perform checks on reviews


Company details

  1. Window Supplier
  2. Door Supplier
  3. PVC Windows Supplier
  4. Window Installation Service

About Sidey

Written by the company

Established in 1932, Sidey are Scotland’s leading manufacturer, supplier and installer of quality windows, doors, composite fire doors & living spaces. Our products achieve energy efficiency, security, durability, and whole-life sustainability. Serving Homeowner, Trade, New Build & Social Housing sectors for over 90 years, Sidey has gained an unrivalled reputation.

Free Quote

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

246 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Michael and Chris excellent from Sidey

Both Michael and Chris arrived on time, very polite and courteous. Covered all the rooms with dust sheets and worked hard all day. Did an excellent job and cleaned up before they left.
It was a pleasure to have two very likeable workmen in my house and would recommend them to anyone.

February 20, 2025
Unprompted review
Sidey logo

Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars

Excellent service from Sidey/ Bruce

Excellent service from Sidey/ Bruce, for after sales for window fitted approx a year ago. Sent a technician to check within 10 mins , when window wouldnt shut !

February 18, 2025
Unprompted review
Sidey logo

Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

Professional job

Professional staff at all levels. Efficient from initial contact to total completion. Courteous, polite and timeous with before and after installation communication and consideration.

January 16, 2025
Sidey logo

Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

The joiner arrived on time excellent…

The joiner arrived on time excellent job was done good clean tidy worker . Very pleased with door

January 17, 2025
Sidey logo

Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

Overall experience was brilliant from sidey

Overall experience was brilliant from estimate to installing,I have used sidey before so I knew the finish would be perfect.scott and Ben installed my new window are were first class ,

January 16, 2025
Sidey logo

Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

Excellent service just as before.

This is the second time we have used Sidey. Both occasions the service and quality were excellent. This time we had a replacement front door and patio doors. We would not hesitate to recommend them.

December 17, 2024
Sidey logo

Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 3 out of 5 stars
Invited

No After Care Service

Ordering was fairly smooth, but little or no follow up calls or information from sales rep. Communication was poor and could be much better.

Installation was slick, but a bit rushed at the end, requiring a second visit to complete and correct minor defects.

Absolutely no follow up contact, enquiring about satisfaction of item or work. I was left feeling that I was doing Sidey a favour giving them the work. Also, the sales rep. was aware that I required other work, but no enquiry was ever made.

January 14, 2025
Sidey logo

Reply from Sidey

Thank you for your feedback, it is important to us and we appreciate you bringing this to our attention. Please can we ask that you email info@sidey.co.uk to discuss the matter further.

Rated 5 out of 5 stars
Invited

From start to finish the entire process…

From start to finish the entire process was professional and efficient.
Nico was excellent when he came to quote, made us feel comfortable and kept us very well informed.
The survey was completed by Campbell and again professional, courteous and clean.
Installation was completed over 9 days by 3 fitters ( Trev and his boys)
Friendly, helpful, respectful and extremely hard working along with a cheery disposition made this experience so simple and stress free.
The property was left as clean as they found it at the end of every night leaving us nothing to do😂
Thank you guys👍
All through the job we were kept informed with dates and work scope by the Contracts manager Lee, and again thanks for everything Lee.
The finishing off of the windows externals were all completed within 6 weeks after installation, and as we only had 2 snagging items, these were all dealt with rapidly.
In my opinion after the experience we had with Sidey I wouldn’t hesitate to recommend them in the future as they did exactly what they said they would and left us with a superb looking replacement windows and doors.
Property was replacing 23 wood frame windows along with patio doors, front door and side panels, internal security door and outdoor cladding on 4 sections. All in a C Listed building

January 15, 2025
Sidey logo

Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

Good communication

Good communication, professional, (from office staff to fitters) and good price. Will recommend

December 11, 2024
Sidey logo

Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

Installation smooth and efficient

Installation smooth and efficient. Product ideal.

We had an unexpected incident that turned out to be nothing to do with Sidey, but nevertheless you attended and assured us that all was safe.

December 2, 2024
Sidey logo

Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

Excellent service

The two fitters who came were excellent and worked very quickly to complete the job. Also quotation and confirmation process was very efficient.

October 21, 2024
Sidey logo

Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 1 out of 5 stars

Don’t waste your money they are cowboys

The came up from Fife which is a 2 hour drive. Proceeded to put their music on outside my property and yes it was loud. As for swearing…..it’s not professional at all. One frame has 2 screws holding it up resulting in holes in the walls. Total bodge job. There was no consideration especially when the old windows were taken out, the ground floor of our house has bits of plaster and is covered in dust, apparently they had a hoover but didn’t use it. There was a lot of shouting (music on too loud) was told a plasterer would come up to make good……. Our lovely house has been turned into a nightmare

December 13, 2024
Unprompted review
Sidey logo

Reply from Sidey

Thank you for your feedback, it is important to us and we appreciate you bringing this to our attention. Please can we ask that you email info@sidey.co.uk to discuss the matter further.

Rated 5 out of 5 stars
Invited

Excellent!!!

Workmen came on time ,worked very hard and did an excellent job. Can't praise them enough.

November 4, 2024
Sidey logo

Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

Explaining how the operation would work…

Explaining how the operation would work beforehand. Keeping to time allowed for work, clearing up afterwards. Very friendly group of workers who obviously enjoyed working for Sidey.

November 19, 2024
Sidey logo

Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

Very good

Very good! Very pricey !

December 13, 2024
Sidey logo

Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

Happy with replacement door

Happy with replacement door, slight problem with piece of trim but this was rectified immediately

October 14, 2024
Sidey logo

Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

Competent tradesmen and good quality of…

Competent tradesmen and good quality of work

September 19, 2024
Sidey logo

Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

Returning customers

We had our porch replaced two or three years ago by Sidey so we had no hesitation in commissioning a new back door to match the work we did at the front. We asked for a quote for two new windows and the back door, The work has now been undertaken, five hours completed so professionally. We are delighted with the outcome.

October 16, 2024
Sidey logo

Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

Rated 5 out of 5 stars
Invited

A first class product from Sidey’s…

A first class product from Sidey’s Heritage Collection that replicates the original sash single glazed windows on our property.
There were a few teething issues (from what I’ve heard this is not uncommon with double glazing installation), which were rectified promptly.
Sidey is a little bit more expensive than other firms but you get what you pay for.
Excellent service, friendly staff brilliant product.

November 11, 2024
Sidey logo

Reply from Sidey

Thank you so much for your lovely review, we are delighted that you were happy with the service you received. We really appreciate your feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look