Next Generation Home Improvements Reviews 409

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's services, highlighting the professionalism and competence of the staff involved in every stage, from initial consultation to final installation. Consumers appreciate being kept informed throughout the process via phone and email, with staff members readily explaining procedures and addressing concerns. People also emphasize the high quality of both the products and the installation work, noting the teams' punctuality, politeness, and attention to detail. Consumers are particularly pleased with the finished results, often mentioning positive feedback from neighbors and passersby. The smooth project management, skilled teams, and excellent communication contribute to a seamless and satisfying experience for many. Reviewers also value the company's accommodating approach and willingness to work around their schedules.

Based on these reviews

Rated 5 out of 5 stars

The whole team from the very start of the process to the very end were exceptional. They kept us up to date throughout the whole installation of our new drive. The finished resin drive looks so good a... See more

Rated 5 out of 5 stars

This company is a 5 star company. Our new resin drive looks amazing, and has garnered several positive comments from people around our neighbourhood. We have given those that have asked who did the wo... See more

Rated 5 out of 5 stars

From start to finish it was a great experience dealing with next generation. Professional at all times. Kept fully informed at each stage of progress with the drive. Also got a phone call after each s... See more

Rated 5 out of 5 stars

I had an aluminium grey grey gate and composite fence with trellis border on the top edge. I was very pleased with Johns sale visit, he explained everything in great detail, I had an initial idea to... See more

Rated 5 out of 5 stars

Our overall experience of our new resin driveway was excellent with Next Generation. We were kept informed with timescales. The lads that did the prep work were hard working and also constantly kept... See more

Rated 5 out of 5 stars

The three people who came to do the preparatory work did a great job as did the two who came to actually lay the patio. Very professional and tidy.

Rated 4 out of 5 stars

The work done was excellent! We had a new resin bound drive and the process from start to finish was fantastic. The work done on our drive was absolutely 5* , the lads were polite and did a great job... See more

Rated 5 out of 5 stars

Recently had my patio, including new steps to the upper garden completed by Next Generation. The results are amazing - my patio is clean, even and stunning to look at. Prep work completed by Aaron an... See more

Rated 5 out of 5 stars

I am so happy I had next generation to do my drive they did a wonderful job always being respectful if I needed to ask anything. They always came on time on the day your told they would come and the... See more

Rated 5 out of 5 stars

Very professional team from start to finish. Have had two separate drive projects carried out and both teams were efficient, respectful and knowledgeable.

Rated 5 out of 5 stars

Following the laying of a resin bound frontage to our garden in February 2025 and which we were satisfied we decided to use Next Generation again with the installation of a new back door to our gara... See more

Rated 5 out of 5 stars

Having previously had a resin drive, with which we were extremely pleased, we had our patio similarly done. The work and result are just as good. Everyone was polite and thoroughly professional, and... See more

Rated 5 out of 5 stars

We are very pleased with the driveway, we have had a lot of positive comments from our neighbours and passers-by. Both the groundwork and resin teams worked very hard in very hot sunny conditions, eac... See more

Rated 5 out of 5 stars

I am very pleased with my new garage door, everyone from initial contacts to the installation team were polite and courteous. Installation went very smoothly and all was left clean and tidy. I would r... See more

Rated 5 out of 5 stars

All staff and teams working with us were polite, respectful and friendly. They explained the whole process of digging up our old drive and replacing it with a resin surface. Our new drive looks amaz... See more

Rated 5 out of 5 stars

The whole process was simple from start to finish and communication was excellent throughout. We knew what to expect and when and were kept very well informed by everyone. The teams who worked on our... See more

Rated 5 out of 5 stars

We had our old concrete & clacky slab front drive replaced with a Resin drive & it looks absolutely fantastic. The comparrison is unbelievable. Neighbours & passing people have commented & it has al... See more

Rated 4 out of 5 stars

It’s a good product. It took a long time to complete but that was due to the weather. There seems to be a little mis- communication at head office. When the prep work had been completed someone rang... See more

Rated 5 out of 5 stars

Good quality product fitted professionally. I had aluminium gate and a fence panel fitted. Old gates dismantled and removed with all rubbish. The sales rep was very pleasant and was very thorough show... See more

Rated 5 out of 5 stars

Fantastic experience, cannot recommend Next Generation enough! The reason we went with them was that they were so credible, which is reflected in the work. We went from a tatty old block paved pati... See more

Rated 5 out of 5 stars

Our journey with this Company started with a knock at our door by a lovely young man who was distributing leaflets about new driveways and garage doors. He arranged for someone to come and talk to us... See more

Rated 5 out of 5 stars

From consultation to installation everything was made so easy. We were kept up to date as to what was happening via phone and email and nothing was too much trouble. The lads that came to get the... See more

Company replied

Rated 5 out of 5 stars

We were very pleased with the overall task of replacing our front yard with a resin based surface. The organisation of materials, machinery and manpower all ran smoothly, and the workforce were all... See more

Company replied

Rated 3 out of 5 stars

Started great then went downhill rapidly. Sold the project of being all completed within 7-10 days after the preparation works when in fact in took 6 weeks. On complettion of preparation work being... See more

Rated 5 out of 5 stars

Next Generation have done a superb job on my drive, widening, building a retaining wall and finishing with a resin surface. The work has been much admired! They were very accommodating with delaying... See more

Rated 4 out of 5 stars

Ground teams are 1st class....did a fantastic job. Office staff (planners) need to be a bit more supportive and friendly when dealing with customers who have an onsite issue. Otherwise very profession... See more

Rated 5 out of 5 stars

Everything worked smoothly. Site staff were pleasant, polite and informative. Very pleased with quality of installation. Neighbours remarked on how much an improvement it was. Have arranged for some a... See more

Rated 5 out of 5 stars

I had a new patio designed by Next Generation. After frequent visits by their team to make sure that the surface was well prepared,the final day came. I was impressed with the care taken to lay the re... See more

Rated 4 out of 5 stars

The entire process from sale to final installation was very smooth, with good communication throughout. The installers for both phases of the work were very efficient, very polite and both te... See more

Rated 5 out of 5 stars

I was recommend Next Generation by my dad who has work done. From start to finish the process was well managed. The teams that came to do the work at the property were a true credit to the company. Th... See more

Rated 4 out of 5 stars

Salesman, Haydn, excellent. Organisation during work could have been better. We were left with a couple of tons of stone and rubble for a week after tarmac laid, together with a large digger and rol... See more

Rated 5 out of 5 stars

From the initial meeting with Luke, right through, the whole process of digging out my old drive, base course and tarmac laying to the final resin being laid, I cannot praise this company enough. All... See more

Rated 5 out of 5 stars

Exceptional service from start to finish. We were kept well informed at every step and all the workmen involved were friendly, courteous, considerate and tidy. I can't praise the company highly enough... See more

Rated 5 out of 5 stars

We were very happy as regards having our resin drive completed from start to finish. The company kept us informed from day one to let us know when they were coming and what was going to happen, they c... See more

Rated 5 out of 5 stars

The guys who laid our resin driveway worked tirelessly in brutally hot conditions. They were quick,efficient and very professional and did a superb job with which we are very happy. I would highly re... See more

Rated 5 out of 5 stars

We were kept informed about the progress of the driveway from the moment we decided to go ahead with the driveway. Detailed plans were discussed and shared. Time was given to discuss possible finis... See more

Rated 5 out of 5 stars

The installation was carried out with minimum disruption, the prep. work was done quickly and all rubbish cleared quickly. The final surface is just as advertised a very tidy job and much appreciated.... See more

Rated 5 out of 5 stars

I’m really impressed with our new resin drive and Next Generation Home Improvements. The whole project from start to finish went like clockwork and we were kept fully informed, every stage of the ins... See more

Rated 5 out of 5 stars

From the initial appointment for purchase to the completed project we were kept informed every step of the way. All contact was professional and respectful. We are truly delighted with the service pro... See more

Rated 4 out of 5 stars

We are delighted with our new resin drive. It compliments our property. The team arrived as arranged and were pleasant and helpful. The only critisism is that they should have protested the lawn to... See more

Rated 5 out of 5 stars

Excellent service from start to finish. I would highly recommend Next Generation Home Improvements,in fact I have already booked them to quote me on my next home improvement. Great quality workmansh... See more

Rated 4 out of 5 stars

From the door-to-door "cold call" thru' to final installation of motorised garage door, everything was carried out in a very polite and and professiona manner. The Installation Team were on-time, spe... See more

Rated 5 out of 5 stars

The teams working on the drive were at all times courteous and helpful. Communication was excellent with each team. The work was completed very efficiently

Rated 5 out of 5 stars

They provided a top notch customer service from beginning to the end of the project. Delivered the end result as promised. Reliable company to work with.

Rated 5 out of 5 stars

Great work tidy workmen end project fabulous explanation of the work throughout the job well impressed

Rated 5 out of 5 stars

The driveway is so smooth and so smart. I love it. They communicated well and worked very hard!

Rated 5 out of 5 stars

Really easy installation. Everyone turned up when they were supposed to and the team that prepared the ground works and the other team that lay the resin were perfectly polite, you could have a conver... See more

Rated 5 out of 5 stars

There was no hard sell and the salesperson went through all the steps in a professional and friendly manner. Excellent choice of colours. For the installation everyone turned up on the dates given.... See more

Rated 5 out of 5 stars

From start to finish you’re very professional company Mark was the first person we met who was very professional asked the right questions gave the right answers then the ground crew came and did a ve... See more

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Company details

  1. Construction Company

Written by the company

We offer a bespoke range of high quality resin bound driveways, patios & pathways in 100s of styles designs & colours. Our range also includes Composite fencing, available in various colours, maintenance free & Eco Friendly. Our latest addition to the range is Aluminium Gates, Elegant & Modern for both driveway and pedestrian gateways. Offering security, low maintenance and corrosion resistant. We would love the opportunity to offer you a no obligation quotation, give you advice & answer all your questions


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

409 reviews

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Replied to 57% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

56 Avenue Road.Drive resurface

The installation was carried out with minimum disruption, the prep. work was done quickly and all rubbish cleared quickly. The final surface is just as advertised a very tidy job and much appreciated.

August 19, 2025
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Rated 5 out of 5 stars

Superb in all respects

Having previously had a resin drive, with which we were extremely pleased, we had our patio similarly done.
The work and result are just as good. Everyone was polite and thoroughly professional, and the finished patio is as stunning as the drive. Wonderful.

August 8, 2025
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Rated 5 out of 5 stars

composite fencing

The composite fencing we had done is excellent quality, the install team was very helpful and professional.
We are 100% happy with next generation from start to finish and definitely use them again when we require any further works completing

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy customers

From the initial appointment for purchase to the completed project we were kept informed every step of the way. All contact was professional and respectful. We are truly delighted with the service provided.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

The team was great from the sales rep…

The team was great from the sales rep to the finished product we had a resin drive installed the team what prepped the base was awesome 😎 nothing was too much trouble and to say that it was 30oC when they was digging was quite a challenge and on to the final fished resin the guys what came was well experienced and knew what they was on about final product resin layed the guys did a exceptional job a to a excellent standard weel pleased defo recommend

July 28, 2025
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Rated 5 out of 5 stars

A professional job done

The teams working on the drive were at all times courteous and helpful. Communication was excellent with each team. The work was completed very efficiently

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

The guys who laid our resin driveway…

The guys who laid our resin driveway worked tirelessly in brutally hot conditions. They were quick,efficient and very professional and did a superb job with which we are very happy.
I would highly recommend Next Generation for your resin driveway.

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

The information and options provided before during and after installation was excellent.

All the work was done extremely efficiently and to a very high standard.

We would definitely recommend Next Gen to anyone wanting a driveway fitting.

July 17, 2025
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Rated 4 out of 5 stars

very polite and professional.

From the door-to-door "cold call" thru' to final installation of motorised garage door, everything was carried out in a very polite and and professiona manner. The Installation Team were on-time, speedy, tidy and removed all waste.
Would highly recommend

July 16, 2025
Unprompted review
Rated 4 out of 5 stars

New Drive Looks Great

We are delighted with our new resin drive. It compliments our property. The team arrived as arranged and were pleasant and helpful. The only critisism is that they should have protested the lawn to avoid leaving rubble for me to clear.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Recently had my patio

Recently had my patio, including new steps to the upper garden completed by Next Generation. The results are amazing - my patio is clean, even and stunning to look at.
Prep work completed by Aaron and his team - really hard working, nice, polite young men. Resis laid shortly afterward. Results speak for themselves. Have already recommeded NG to a neighbour who was really taken when they saw the work we had,had done. Extremely pleased with the outcome.

June 5, 2025
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Rated 5 out of 5 stars

Excellent Teamwork

We are very pleased with the driveway, we have had a lot of positive comments from our neighbours and passers-by. Both the groundwork and resin teams worked very hard in very hot sunny conditions, each person knowing their own role. All the work was done when scheduled, with no delays and good communication right from sales through surveying to installation

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Path and Drive.

Their were 2 separate teams. One to do the path to the front and side of the house and the second team to do the drive. The gap between the two was just over 3 weeks. Both teams were pleasant, hardworking and thorough and seem to have done a very good job. They have left the path and drive looking really good and I have had several passing people stop to enquire and admire. The teams cleared up well after they finished and left everything very tidy.

July 4, 2025
Unprompted review

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