The whole team from the very start of the process to the very end were exceptional. They kept us up to date throughout the whole installation of our new drive. The finished resin drive looks so good a... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Written by the company
We offer a bespoke range of high quality resin bound driveways, patios & pathways in 100s of styles designs & colours. Our range also includes Composite fencing, available in various colours, maintenance free & Eco Friendly. Our latest addition to the range is Aluminium Gates, Elegant & Modern for both driveway and pedestrian gateways. Offering security, low maintenance and corrosion resistant. We would love the opportunity to offer you a no obligation quotation, give you advice & answer all your questions
Contact info
25 Butterley Hill, DE5 3LT, Ripley, United Kingdom
- 08000839469
- enquiries@nghomeimprovements.co.uk
- www.nghomeimprovements.co.uk
Replied to 57% of negative reviews
Typically replies within 1 week
Great from start to finish
From start to finish, the initial contact, the representative, office staff and installers were extremely friendly, professional and knowledgeable. They understood what I wanted and completed within the narrow time frame that I had available. I purchased an electric garage door and the quality is even better than I expected. The fitters were great and they did a fantastic job, having to deal with some structural issues. Extremely happy with the entire experience and wouldn't hesitate to have New Generation deal with any future work on my property within their portfolio.
Aluminium gate and posts and composite fence
Good quality product fitted professionally. I had aluminium gate and a fence panel fitted. Old gates dismantled and removed with all rubbish. The sales rep was very pleasant and was very thorough showing us samples and helpful with design. Could possibly have found a cheaper product but I feel we have purchased quality products that will last for many years to come
Resin drive installation
The entire process from sale to final installation was very smooth, with good communication throughout. The installers for both phases of the work were very efficient, very polite and both teams completed their work in less time than I expected.
The completed result looks good and hopefully will last for many years.
I have rated them as four stars rather than five, not because of the product or the workmanship, but for the following:
Nearly four weeks after completion we still have traffic cones dumped at the side of the drive that have never been collected.
The 5-year guarantee becomes invalid if the aftercare guide isn't followed. Unfortunately, there is no aftercare guide!
Resin Drive
Good job from start to finish.
From sales, to groundwork, to completion.
The whole team were professional and helpful.
We are very pleased with our drive.
Thank you
Roz and Steve Rowley.
The work done was great all the way…
The work done was great all the way through from explaining what was being done. The workmen were very polite.
My great new panel fence
Date of installation was fitted in at our convenience as we were coming and going. All done in one day with no problems. Installer told us exactly what he was doing as the work progressed. Finished product looks great. Very pleased with the work. Looks exactly as James said it would when he gave us the quote.
Good experience
Overall we had a good experience, the driveway work was done really well, within timeframe and we have zero complaints.
We would definitely use them again for future work!
New resin driveway
We are really pleased with our new drive. The workers were excellent, very polite and always cleaned up afterwards. Would definitely recommend Next Generation Home Improvements to anyone who needs a resin driveway.
Great company, well worth using
From start to finish you’re very professional company Mark was the first person we met who was very professional asked the right questions gave the right answers then the ground crew came and did a very professional job while we waited 10 days for the base to go off the resin guys were fantastic and an immaculate job then we decided to have turf artificial. These guys are fantastic as well. Nothing was too much trouble. Will recommend next generation in the future. My daughter has already signed up with them.
Good timekeeping, site preparation and attention to detail.
Good timekeeping, came when agreed, all mess was cleared away. Agreeable in that they helped clear the patio for me of items too big to lift. Thorough preparation so that the end result was perfect.
Our beautiful new drive
The whole process was simple from start to finish and communication was excellent throughout. We knew what to expect and when and were kept very well informed by everyone. The teams who worked on our drive were very skilled as well as being friendly and helpful. We are delighted with the finished result and would definitely have Next Generation back again for future improvements.
Completed driveway
From booking to completion they did a fantastic job, they cleaned up after each section was completed and considered our neighbours.
The finished driveway looks amazing
My drive
My drive
All the lads that came to work on my drive were courteous and helpful. They explained the process as I watched them work. They did a brilliant job. I am delighted with the finished item. I would recommend Next Generation to anyone.
Fantastic job
The boys where all great. Very plesent very hard working, nothing is to much trouble, very clean workers, turned up on time, and didn't leave till thd job was finished, I would definitely recommend next generation.
Great product
Great product. No hard sell. Very clean and efficient installation by friendly workmen
Great Company! Highly Recommend!
We had our resin driveway done by Next Generation a few weeks ago and love the results. The company have been great from start to finish, they kept us well informed of the process and have been nothing short of fantastic!
NEXT GENERATION OUTSTANDING COMPANY
From the initial meeting with Luke, right through, the whole process of digging out my old drive, base course and tarmac laying to the final resin being laid, I cannot praise this company enough. All of the staff were absolutely brilliant, hard working, competent and so friendly. And the finished product of my resin drive is amazing - well done and a huge pat on the back to the guys & girls at Next Generation. People who pass my bungalow stop and say “wow that looks amazing” a very big “THANK YOU” again for a great job and excellent experience.
Electric garage door
Electric garage door - Good communication, punctual visit, very informative. Garage door fitted on date agreed without any issues
Resin Drive
We're both very happy with our new Resin drive, right from the initial appointment, where everything was explained from how the work will be carried out,telephone calls when to expect deliveries of the materials and how long the work would take. The workers on both the prep and actual laying of the resin were very polite and explained what they were doing and how and when we were able to use it.
roll up garage door installation
From the original order to the finished project was a very short period of time and both the electrical and
garage door installation went smoothly and efficiently. I couldn't be more pleased with the result.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








