Myfaktory Reviews 4,399

I received very good quality chairs. They are the exact same as promised in the pictures. The only downside is that one set of screws was missing so I had to contact customer support. But they were... See more

I ordered a table, 80 x 80 cm, with metal legs. The metal legs have an industrial design. In the photos, it looked to me as if they also had a deep surface, creating a surface with grooves and so on.... See more

Really good product, just a small difference on the color (cream is more grey in reality)

After a painful experience with parcels going missing and poor communication about this issue. I wanted to say; that when things do go wrong and it's how you rectify the problem that counts. I am plea... See more

Delighted with my chair. I had an issue during the ordering process( my error) which was dealt with professionally and quickly ( without making me look silly). Would shop with this Company again and w... See more

I had a problem ( my mistake) when I placed my order. It was dealt with quickly and professionally and put my mind at rest. Very good customer experience and service.My chair was as good as expected t... See more

Good website, easy order, quick delivery... but the tracking was not accurate. No call before to give an exact date & approximative hour. So they had to come back and I have spent a lot of time on the... See more

I received my acrylic bar stools today and I’m absolutely thrilled. They’re even more beautiful in person — sleek, sturdy, and really well designed. The quality is outstanding. Customer service has be... See more

The chair is well made and from a good quality. Inbetween the order and realy quick delivery, there was a very good communication with the customer support. Myfactory does what it promises.

Put an order in in November and still haven't receieved it. I had to email just to get an invoice. The chair was stuck at a dock from the 13th of December and now the tracking information has disappea... See more

Product was delivered in good time, easy to assemble and extra parts were provided so didn’t need to worry about not having enough bolts. Two different instructions were included in the same box where... See more

Helpful and great value = we are pleased that we have moved to Portugal and found MyFaktory.

Really like the product I received but thete are no assembly instructions which would have made putting it together easier. It was late in delivery by 3 days but I did receive notification from the c... See more

Perfect! The item that I bought was exactly as per description. Arrived exactly on time. And it was exactly what I was looking for. Very sturdy and yet, comfortable. Great choice and value for mo... See more

I was notified promptly that my order was going to be delayed due to their supplier. I was offered a different colour choice from their warehouse that were ready to ship or wait for the stock to be re... See more

Great products! Very good quality and beautiful, more than I was expecting. The chairs are very good quality, comfortable, and sturdy. The masseter is beautiful and of good quality, and the clock is v... See more

I ordered my dining chairs from my Faktory, delivery to Ireland was quick and the chairs looked exactly as the pictures. They also provided a tracking link to get updates on my delivery. Thank you w... See more

Super table de chevet! Conforme aux photos . Livraison super rapide !!

The chairs arrived in good conditions, they look as I wanted. I recommand

Great response and shipping times

Great experience. Very good product.

Very beautiful chairs ,awesome

I'm not sure why there are so many poor reviews. My experience with MyFaktory was just fine. I've ordered twice from them. I recently bought some kitchen chairs, they were quite cheap and the quality... See more

My husband ordered 3 deswood chairs with cushions on 24th August and money has been taken out of his account-Scott Grahame.We got no email confirmation of order and have no order number. Have hear... See more

I ordered 3 tolix style bar stools from my faktory which took a month to arrive ( When website said that they were in stock and would be dispatched in 48 hrs!!l ) BUT they are finally here and they ar... See more

The furnitures proposed have a great style, but the delivery is complicated... I ordered a desk in November, there have been many problem during the construction of the product, I have received 1 or 2... See more

Delighted with the service from My Factory. Monica was a pleasure to deal with and always replied promptly to my queries and was very professional. Once the goods were dispatched I received a trackin... See more

I have been waiting for my order which is to be delivered between 13 & 25 November. I see when logging in now that the order has yet to be sent. I have contacted customer support on several occasion... See more

I’ve purchased twice via My Faktory - firstly 2019 & again this month . We experienced a delay in the order arriving this month (understandable due to COVID) I contacted them via the live chat on the... See more

I found the chairs I wanted and then noticed the shipping and delivery costs. I was initially reluctant to go ahead having read some reviews. However, I emailed the company and asked what was the like... See more

A bit wary at first because of the negative reviews, and the fact that they use stock photography on their site (which could make a site look bogus). First experience not good as I didn't receive... See more

Having looked at many similar items for stools both online and in retail outlets I decided to purchase stools from myfaktory and thought I would take a chance on their quality as seemed too good to b... See more

After a terrible storm lifted our old trampoline and wrapped it around a tree, I knew I needed to purchase a new one. I bought recently new trampoline from myfaktory website. This trampoline is amazin... See more

I bought the chair from myfaktory as soon as I started working full-time from home for a while, immediately realizing that I needed something that I could sit in without back-pain or bottom-pain from... See more

Excellent. We ordered four ‘Deswood’ dining chairs having seen identical ones ( for 6 times the price!) in John Lewis. They arrived within a week of the order. We were notified of dispatch and... See more

Purchased the chair from my faktory. Chair arrived sooner than expected and was relatively easy to put together. The instructions were left out of the box, but upon contacting the seller, I was emaile... See more

Hi could someone send me a number over so i can speak to you . Received stools, have filled in your forms which are to be filled in, if unsatisfied with goods, saying i had received the wrong coloured... See more

Absolutely love the chest of drawers that I bought from myfaktory online. They are sturdy, durable, stackable and look great. I somewhat created my own bedroom set with these. They come in sets of 3 d... See more

In JULY I ordered a chair for over 500€ including shipping. The money was taken out directly and the shipping time was supposed to be 12 weeks. Now it is NOVEMBER (almost half a year later) and I... See more

The delivery time is really terrible, took literally months, and longer than they kept saying, but would say it’s worth the wait. Bought patchwork stools, if u can understand the instructions, the pro... See more

Happy 😊 After reading all reviews I was sure that I will wait months for my order. Customer service does not work in this company at all. After a few e-mails asking for dispatch I never got an answe... See more

Really poor service so far, placed an order on 14th April, only received shipping reference last week and the item is being held in Spain! I live in the UK and there was no indication this item would... See more

Having managed office workers for 30 years, I have purchased numerous overpriced chairs for employees. I ordered chair from this website and it is well-designed, easy to assemble, and has some nice fe... See more

I saw this Sofa online on myfaktory website and instantly fell in love with the style.Perfect for my office. Easy to assemble. If noted by others, the screws holes were pre-drilled, it would take 5 mi... See more

This is an edit from my first review, which was a one start. I made this order under the condition it will be shipped in 24 hours or 7 days tops. That is what the web site states. It did took longer a... See more

I purchased a chair after reading reviews on here, and I was worried about the alleged "scam" of the website and products arriving broken etc. So after I read the reviews it was safe to say I was a... See more

I ordered a Florence Knoll replica coffee table. No issues with purchase process , delivered on time. There is no way that the table remotely matches the picture on the website, it does not resemble... See more

Well, we finally got the last box delivered. Having ordered some chairs in October 2018, and one box wasn't delivered as planned. That means missing the bottom half for half the chairs. The... See more

I ordered 2 chairs last week, delivery within 48 hours?? As they were stock items. No one is replying to my emails and after resetting my password to check online, I’m not receiving the reset passwo... See more