Great customer service…
I was notified promptly that my order was going to be delayed due to their supplier. I was offered a different colour choice from their warehouse that were ready to ship or wait for the stock to be resupplied. I was happy to wait as the colour I chose was my favourite but I valued the detailed email and prompt resolution. I can put it to the back of my mind now.
Reply from Myfaktory
Thank you so much for your amazing review and for highlighting our customer service. 💌✨ We’re absolutely thrilled to know that our quick and clear communication 📨✅ helped you make an informed decision about your order. 🙌🌟 We truly appreciate your patience while waiting for your favorite color 🎨💙 (great choice, by the way 😉) and are so happy to hear you’re satisfied with your experience. 🛍️💖
We can’t wait to assist you again in the future! 🚀😊