customer

After a painful experience with parcels going missing and poor communication about this issue. I wanted to say; that when things do go wrong and it's how you rectify the problem that counts. I am pleased to say Monica in customer services did step up and called us and re-ordered my stools and I can now say that these have arrived safely. So thank you Monica for sorting this problem out. So I am happy to reverse my rating on this now. My suggestion though is to put a customer service telephone number on your website. It would help stop any unnecessary stress when things do go wrong and email communication is not good enough.

Very fast and efficient service of beautiful products. Wrapped up in gorgeous packaging too.

Great mattress toppers. efficient service.

This is the third time we have bought beds from John Ryan by Design and they were as efficient and reliable as always. The service from start to finish is excellent. We are delighted with our beds. Thank you again.