United Kingdom
Review of Moonpig.com
Paid for Tracked24 service and card still not arrived, was supposed to be here yesterday.
Reply from Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Review of BlocOut
Really please with the service and quality of blinds. Would recommend.
Review of Aerialforce
Great service, very efficient and our engineer John was friendly and knowledgeable. I would recommend.
Review of Sofology
David was very accommodating, friendly and knowledgeable. There was no hard sell approach, just good honest conversation and detailed explanation of what was on offer. Would highly recommend based on our experience. David was also very tolerant of our 18 month old and engaged with him throughout which made the experience easy and less stressful for us. 5 stars.
Reply from Sofology
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Review of Myfaktory
Really poor service so far, placed an order on 14th April, only received shipping reference last week and the item is being held in Spain! I live in the UK and there was no indication this item would be coming from overseas. Also, the website suggest items are sent within 48 hours so I would have expected to recieve my item within 5 days. Website also states 'we are shipping regularly' but no mention of expected delays. Very misleading and should be clear on what the realistic timeframes are.
MY ORDER NUMBER IS 71138
Reply from Myfaktory
Hi,
Sorry to hear that. Due to the current sanitary situation, transport companies are delaying deliveries. Please send us your order number to check it and we'll take a look right away
