Don’t order anything here
Don’t order anything here — they’re scammers! If you decide to cancel an order that hasn’t even been delivered yet, you’ll only get a refund of 80% of the amount you paid.
Reply from Myfaktory
We’re sorry to read your review, but we would like to clarify that our refund policy is clearly stated in our Terms & Conditions, which are available on our website before completing any purchase.
When an order is canceled after it has already been processed or shipped, certain logistics and administrative costs are incurred. In these cases, a partial refund (80%) applies, as outlined in our T&Cs.
We always aim to be transparent and fair with our customers and encourage everyone to review the terms before confirming an order.
If you have any further questions, our customer support team will be happy to assist you directly.