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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the ease of identifying and purchasing compatible memory upgrades through their website. Consumers appreciate the clear advice, instructions, and prompt responses to inquiries, which instill confidence in their purchases. People are pleased with the fast delivery service and the quality of the products. The upgrades, including SSD drives and RAM, often lead to significant performance improvements in their devices. The company's support, both before and after the sale, is highly valued, with reviewers noting the friendly and efficient customer service.

Based on these reviews

Rated 5 out of 5 stars
Verified

Super fast delivery, the sourcing and buying the correct memory was made incredibly easy. Great site design, comprehensive enough for the professionals and simple enough for the novice.

Company replied

Rated 5 out of 5 stars

Bought some cheap RAM to upgrade my Synology DS224+ NAS. Synology charge £85 for 4GB (!) of their official RAM. The good Sir Mr. Memory charged a mere £15 or so, including delivery. That's l... See more

Company replied

Rated 5 out of 5 stars

I ordered two RAM memory chips for my Laptop at about 14:00 on a Friday. I did pay for first class postage, but even so they arrived the next morning at about 10:00. That is fast. The installation w... See more

Company replied

Rated 5 out of 5 stars
Verified

The fact that they guaranteed that the correct memory would arrive. 2nd set i've purchased and both arrived promptly straight through the mailbox using second class mail so i didn't have to be there... See more

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Rated 5 out of 5 stars

I’ve bought memory and SSD from Mr Memory and have been completely satisfied with both. The website makes it very easy to find a compatible product giving peace of mind it’s the right thing for your P... See more

Company replied

Rated 5 out of 5 stars

I ordered some RAM memory for two laptops on Sunday night and by late afternoon on the Tuesday I was fitting them! Incredibly fast delivery. My first laptop now has a new lease of life! However, I had... See more

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Rated 5 out of 5 stars

I cannot really use enough superlatives here. I bought some memory (prior to advice; my bad) and it was worse than what I had. This was 100% my fault but they couldn't do enoght to resolve the proble... See more

Company replied

Rated 5 out of 5 stars
Verified

Testing app showed I had two slots available for another 32 mb, in effect doubling RAM. Order came next day and installation straightforward, even for an 86-year old. Grandson's favourite game now pe... See more

Company replied

Rated 5 out of 5 stars
Verified

Great pre- and post-sales support. Very useful online selection guide helped me choose my SSD (and installation guidance too). Changed my mind whilst SSD in transit …. but 100% friendly customer ser... See more

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Rated 5 out of 5 stars

Was looking again at using Mr Memory to buy a replacement SSD. Came across a really excellent article, tutorial, on their website explaining all the various options to clone the new SSD. That in itsel... See more

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Rated 5 out of 5 stars

I ordered extra memory for my 2007 iMac on the 12th of June and it arrived with me in Northern Ireland less than 24hrs later. Selecting the memory I needed on the Website was so easy and an instal... See more

Company replied

Rated 5 out of 5 stars
Verified

Emailed the company as was not sure which memory I needed. From the enclosed details, I got a near immediate reply to a link to the modules most appropriate. Ordered late Friday afternoon and the mem... See more

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Rated 5 out of 5 stars
Verified

MY WIFE FINALLY SEEMS TO HAVE STOPPED MOANING ABOUT HOW SLOW HER PC IS. Her PC was originally supposed to have been a Christmas present to me, but she had greater need, her being head of sixth form a... See more

Company replied

Rated 5 out of 5 stars
Verified

Memory works perfectly so no issues there - nice, speedy laptop again now! Memory scanner couldn't gather the info required, so had to find exact model number through hp website and then return to Mr... See more

Company replied

Rated 5 out of 5 stars
Verified

I wanted to upgrade my HP EliteOne 800 G4 23.8-inch AIO which came with 16Gb RAM, when I purchased it some 5 years ago. I used Mr Memory's excellent website which even identified my PC with a pictur... See more

Company replied

Rated 5 out of 5 stars
Verified

Choosing memory is a really stressful process because there are so many different variables you have to know when choosing memory for a system. Mr Memory takes that all away by simply asking you for... See more

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Rated 5 out of 5 stars
Verified

Another perfect purchase from Mr memory. I have purchased memory from Mr Memory a number of times now and each time I have been able to find the memory I need at a very respectable price. The one... See more

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Rated 5 out of 5 stars
Verified

I was a little rusty with upgrading components, hadn't done it myself for 20 years. Thankfully, Mr Memory's accompanied guides helped me easily install and switch my PC over to my very reasonably pric... See more

Company replied

Rated 5 out of 5 stars
Verified

I'd "inherited" an old Dell notebook, long overdue for some upgrading. Mr Memory had clear advice and instructions on the very helpful website and extremely prompt replies to my enquiries before order... See more

Company replied

Rated 5 out of 5 stars
Verified

Invoice no X686399 Very good web site that allowed me to enter the serial number of my Mac to determine which memory card options were available. I called to clarify a point and was helped by a (re... See more

Company replied

Rated 5 out of 5 stars
Verified

Invoice #X685313 I've used Mr Memory multiple times over the last 10+ years, I've never been disappointed. Speedy dispatch and delivery, well packaged and quality products- I've recommended them to j... See more

Company replied

Rated 5 out of 5 stars
Verified

Great product and fast next-day delivery at a reasonable cost. The Orico SSD enclosure allowed me to copy all the data when my desktop PC was left unusable following a rogue BIOS update. It made the t... See more

Company replied

Rated 5 out of 5 stars

Bought 64gb RAM. Very fast (next day) service by Royal Mail 1st class. Bit surprised they came in a unreinforced packet but arrived undamaged. If upgrading an old PC (mine is a 2017 Mac) from my exper... See more

Company replied

Rated 5 out of 5 stars
Verified

My Asus laptop was getting a bit slow and realised I was using 85% of ram memory. Upgraded with a 16gb module and now barley goes above 25% resulting in big performance increase. Great thing about MR... See more

Company replied

Rated 5 out of 5 stars
Verified

Mr Memory website made it simple to identity the specific memory upgrade type for my specific laptop giving me confidence in making my purchase. Following the simple guides provided, my old memor... See more

Company replied

Rated 5 out of 5 stars
Verified

The memory was a good price, arrived within 24 hrs via Royal Mail and installed without a problem. Additional support for installation was provided if required but it was not needed. My laptop is no... See more

Company replied

Rated 5 out of 5 stars

Excellent service. I phoned up as the scan did not find my computer and the gentleman was very helpful in helping to find my required memory and advising the best to go for. It arrived the next day v... See more

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Rated 5 out of 5 stars
Verified

I really liked the way in which you select your computer details and the site sorts out which upgrades are compatible for you. Ordering was really easy, memory arrived on time, was well-packaged and... See more

Company replied

Rated 5 out of 5 stars
Verified

Exceptional service from Mr. Memory. Fast delivery. Needed to exchange delivered component, phoned and got straight through to someone who got it all sorted with no fuss. Was posted same day, arrived... See more

Company replied

Rated 5 out of 5 stars
Verified

Mr. Memory is easy to navigate and to find the correct hardware component(s), in this case, I required a RAM upgrade for a laptop that I have had for over 9 years. I upgraded from 8Gb RAM to 16Gb... See more

Company replied

Rated 5 out of 5 stars
Verified

Initially this was problematic as the memory provided was incompatible with my old iMac. However the support team guided me through testing the memory and replaced the initial memory with compatible... See more

Company replied

Rated 5 out of 5 stars

Items were received next day. When I went to fit the memory cards the ones sent were not compatible so I had to return them. The whole return process was easy and with no quibbles, after further check... See more

Company replied

Rated 5 out of 5 stars

There was a problem with one of the DIMMs I bought. The returns process is simple, and customer service responded quickly, kept me well informed, and sent a replacement with no hassle. Excellent. ...... See more

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Rated 5 out of 5 stars
Verified

Professionals tip to toe. Can’t recommend them more! Delivery was really quick came before time. Products every single time was perfect condition.

Company replied

Rated 5 out of 5 stars

Great service! Loads of useful information on their website and super quick delivery with a component that worked first time! Brought my aging desktop back to life - Thank you!

Company replied

Rated 5 out of 5 stars
Verified

Fast delivery and works perfectly, never had a bad order from this place and will continue to use them each and every time I'm ready to upgrade our computers. Many thanks and keep up the great work

Company replied

Rated 5 out of 5 stars
Verified

I tend to over research all of my purchases and Mr Memory was the cheapest at the time to supply a common component available everywhere. Fast delivery and seamless wins ⭐️⭐️⭐️⭐️⭐️

Company replied

Rated 5 out of 5 stars
Verified

This is the second time I've bought DDR RAM modules from Mr Memory, and just as before a top class service with items delivered to schedule.

Company replied

Rated 5 out of 5 stars
Verified

The delivery time was excellent, ordered on a Sunday, Royal Mail delivered on Tuesday. Memory on Saturday and the PC is now flying. Can't fault the service, so I have given 5 stars. I would recomm... See more

Company replied

Rated 5 out of 5 stars
Verified

I changed my mind about my order - they deleted my first attempt and let me reorder. No drama, very helpful. Delivered within time promised.

Company replied

Rated 5 out of 5 stars

The web site assisted me in finding the correct memory modules. I replaced a 2G memory stick with two of 4G, to give the maximum of 8G for my thinkpad x220. On reboot everything is now super quick. Th... See more

Company replied

Rated 5 out of 5 stars
Verified

Mr memory again has delivered required memory in time with various projects I have managed and will continue to manage

Company replied

Rated 5 out of 5 stars
Verified

Super easy to order ram upgrade to model of laptop. Fast delivery & easy to complete my order fab.

Company replied

Rated 3 out of 5 stars
Verified

Sadly I can't say whether the ram works or not though it is not the first set of ram I have bought from you guys and in the past I have never had any trouble. My motherboard is currently fried by no... See more

Company replied

Rated 3 out of 5 stars
Verified

The delivery and service was excellent however the second 2gb as recommended made no difference in fact it slowed it down so I had to replace old memory in that slot ,then It was ok. Had it not been... See more

Company replied

Rated 4 out of 5 stars
Verified

The SSD was brilliant, speed improved dramatically on my machine. Delivery as promised. Would have given 5 stars except the lead supplied was not the correct one and not long enough for my machine e... See more

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Rated 3 out of 5 stars
Verified

Memory was easy to install and great performance. SDD did not come with a correct mounting plate for my Desktop - Dell Inspiron 560. I was advised to use sticky tape instead. Cloning, configur... See more

Company replied

Rated 5 out of 5 stars
Verified

I purchase an SSD drive upgrade Kit and RAM to upgrade my Lenovo Laptop. The items arrived in a timely manner as indicated during purchase. The upgrade went smoothly. They provide all the tools... See more

Company replied

Rated 5 out of 5 stars
Invited

Excellent company Iordered the wrong type of Ram having not understood the 'system' requirements of my computer. Mr Memory still accepted my request to return the item. What was so good... See more

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Company details

  1. Computer and Accessories Store
  2. Cell Phone Accessory Store
  3. Computer Store
  4. Drives and Storage Service
  5. Electronic Parts Supplier

Written by the company

Mr Memory has been a trusted supplier of computer memory (RAM) and storage solutions since 1994. Based in the UK, we specialise in high-quality memory and SSD upgrades for laptops, desktops, servers, and gaming systems. Our expert team, based right here in the UK, is dedicated to providing exceptional customer service, both before and after your purchase. We continuously monitor our pricing to ensure you receive the best products at the most competitive prices. To make upgrading even easier, use our ScanMyPC app for Windows to quickly and safely identify your system, then shop for guaranteed compatible upgrades with confidence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

60K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Great speedy service

Great speedy service. I cheated by fitting memory from a previous order! Postman Pat hasn't been yet but my laptop is going a lot better already :)

June 27, 2025
Unprompted review
Mr Memory logo

Reply from Mr Memory

Date of reply: Monday 30th June 2025 - 09:19am

Thank you for the 5 ☆ review!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Killick - Head of Operations (13th Year at Mr Memory)

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Rated 5 out of 5 stars
Verified

Great price

Great price. Fast delivery. Great service.

June 27, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Monday 30th June 2025 - 09:19am

Thank you for the 5 ☆ review!
Great to hear that the delivery was fast!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Killick - Head of Operations (13th Year at Mr Memory)

Rated 5 out of 5 stars

Highest quality service.

Highest quality service.

June 17, 2025
Unprompted review
Mr Memory logo

Reply from Mr Memory

Date of reply: Tuesday 24th June 2025 - 10:04

Thank you for the 5 ☆ review!
I'm glad you are very happy with our service!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Kevin Payne - Chief Commercial Officer (13th Year at Mr Memory)

Rated 5 out of 5 stars
Verified

Great Product

June 20, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Monday 23rd June 2025 - 10:39

Thank you for the 5 ☆ review!
I'm glad you are very happy with our products!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Kevin Payne - Chief Commercial Officer (13th Year at Mr Memory)

Rated 5 out of 5 stars
Verified

Excellent service

The delivery time was excellent, ordered on a Sunday, Royal Mail delivered on Tuesday. Memory on Saturday and the PC is now flying. Can't fault the service, so I have given 5 stars. I would recommend Mr Memory.

June 22, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Monday 23rd June 2025 - 10:38

Thank you for the 5 ☆ review!
Thank you for the kind words it really means alot!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Kevin Payne - Chief Commercial Officer (13th Year at Mr Memory)

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Rated 5 out of 5 stars
Verified

Have been using Mr memory for years and…

have been using Mr memory for years and never had any issues!

June 10, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Friday 20th June 2025 - 15:35

Thank you for the 5 ☆ review!
Thank you for your loyalty, it really means alot!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Kevin Payne - Chief Commercial Officer (13th Year at Mr Memory)

Rated 5 out of 5 stars
Verified

Perfect transaction

Testing app showed I had two slots available for another 32 mb, in effect doubling RAM. Order came next day and installation straightforward, even for an 86-year old. Grandson's favourite game now performs as it should.

June 17, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Wednesday 18th June 2025 - 09:55

Thank you for the 5 ☆ review!
I'm glad you are upgraded and we have made your grandson happy!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Kevin Payne - Chief Commercial Officer (13th Year at Mr Memory)

Rated 5 out of 5 stars
Verified

Fast delivery and works perfectly

Fast delivery and works perfectly, never had a bad order from this place and will continue to use them each and every time I'm ready to upgrade our computers. Many thanks and keep up the great work

June 17, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Wednesday 18th June 2025 - 09:54

Thank you for the 5 ☆ review!
Thank you for your kind words. We are here whenever you need us!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Kevin Payne - Chief Commercial Officer (13th Year at Mr Memory)

Rated 4 out of 5 stars
Verified

Good thing I remembered Mr Memory

Made the mistake of buying 6000Mhz DDR5 for my Z890 build. Turns out there were no 8400Mhz DDR5 on the UK Amazon store at the time but, Mr Memory had stock. Will be buying again soon...

June 15, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Monday 16th June 2025 - 08:55

Thank you for the 4 ☆ review!
I am so pleased that you came to us for this newly released DDR5 speed & we look forward to your next order!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Kevin Payne - Chief Commercial Officer (13th Year at Mr Memory)

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Rated 5 out of 5 stars

Great buying experience.

I ordered extra memory for my 2007 iMac on the 12th of June and it arrived with me in Northern Ireland less than 24hrs later.
Selecting the memory I needed on the Website was so easy and an installation guide was emailed to me with my invoice.
The additional memory is now installed on my Mac its peformance is now so much faster.
I was also kept up to date as to when the memory would arrive.
an overall excellent buying experience.

June 12, 2025
Unprompted review
Mr Memory logo

Reply from Mr Memory

Date of reply: Monday 16th June 2025 - 08:53

Thank you for the 5 ☆ review!
I am so pleased that you found our service Quick and Easy & your iMac is now faster!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Kevin Payne - Chief Commercial Officer (13th Year at Mr Memory)

Rated 5 out of 5 stars
Verified

Bang on in every way with good tech…

Bang on in every way with good tech info to inform choice

June 11, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Friday 13th June 2025 - 08:27am

Thank you for the 5 ☆ review Richard!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Killick - Head of Operations (13th Year at Mr Memory)

Rated 5 out of 5 stars
Verified

5 Star Company - 5 Star Service

I use this company on a regular basis to assist with my clients requirements. Their service is beyond excellent and l go no where else for computer memory. Prompt and very professional, why go anywhere else.

May 28, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Thursday 5th June 2025 - 08:42am

Thank you for the 5 ☆ review John!
I am so pleased you enjoyed our service.

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Killick - Head of Operations (13th Year at Mr Memory)

Rated 5 out of 5 stars

Fantastic website and service

Fantastic website, so pleased I found this. So easy to install new memory into my Apple iMac and now it's so fast. Delivery was super quick also.

June 2, 2025
Unprompted review
Mr Memory logo

Reply from Mr Memory

Date of reply: Wednesday 4th June 2025 - 11.05am

Thank you for the 5 ☆ review Dave!
I am so pleased that you enjoyed our Website and your iMac upgrade was effortless!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Killick - Head of Operations (13th Year at Mr Memory)

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Rated 5 out of 5 stars
Verified

Very fast delivery

Fast delivery

May 30, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Monday 2nd June 2025 - 08:50am

Thank you for the 5 ☆ review Dave!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Killick - Head of Operations (13th Year at Mr Memory)

Rated 5 out of 5 stars
Verified

All round good service

Very decent price, prompt delivery and comprehensive instructions on how to fit the product.

May 29, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Monday 2nd June 2025 - 08:50am

Thank you for the 5 ☆ review Robert!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Killick - Head of Operations (13th Year at Mr Memory)

Rated 2 out of 5 stars

There is no tracking available

There is no tracking available, so I have no idea when it will be delivered. I paid extra for the postage as I thought this would speed up delivery, but it looks like it will be at least a week before it is delivered. Would have saved money by going with the free delivery service as paying doesn't seem to make any difference in terms of delivery times.

May 29, 2025
Unprompted review
Mr Memory logo

Reply from Mr Memory

Thank you for your review Paul.
You placed your order on Saturday 24th May via Royal Mail 1st Class which is NOT a tracked service, so you would not have received any tracking at all.
It was a bank holiday weekend so your order was shipped on Tuesday 27th May via Royal Mail 1st Class.
I have been in contact with Royal Mail who have stated your order was delivered on Wednesday 28th May via Royal Mail 1st Class.

Royal Mail 1st Class is a 1-2 working day service and it was delivered within those times.
We do offer tracked services if customers wish to have tracking.

Also, you have not even contacted us about this issue to even give us the chance to resolve any issue but I can see that it has been rectified already.

Zoe Killick - Head of Operations (13th Year at Mr Memory)

Rated 5 out of 5 stars

I wanted to update the Memory on my…

I wanted to update the Memory on my laptop, looked at several companies online and decided to choose Mr Memory, I found there webs page so easy to follow and made it very easy in choosing the correct memory for my Acer Laptop.
It was the day before Bank Holiday Monday and I thought I wouldn't be recieving the new memory till the end of the week, on Tuesday at about 11am I received an email informing me that my order was on it's way, also informing me of how to install the new memory cards and a telephone number just in case I hit any problems.
By 10-30 on Wednsday morning I received my order, what service! I would have no problem in recomending Mr Memory.

May 28, 2025
Unprompted review
Mr Memory logo

Reply from Mr Memory

Date of Reply: Friday 30th May 2025 - 08:42am

Brilliant! I am pleased to hear that your order arrived with you safely. Thank you for sharing your 5* experience today!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Killick - Head of Operations (13th Year at Mr Memory)

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Rated 5 out of 5 stars
Verified

Great costing memory.

A very good price for laptop memory, it arrived quickly, fully compatible with the existing memory. Can't ask for more.

May 27, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Wednesday 28th May 2025 - 08:14am

Thank you for the 5 ☆ review!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Killick - Head of Operations (13th Year at Mr Memory)

Rated 5 out of 5 stars
Verified

Fast delivery

Fast delivery, high quality product.
Thank you Mr Memory

May 23, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Wednesday 28th May 2025 - 08:14am

Thank you for the 5 ☆ review Pawel!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Killick - Head of Operations (13th Year at Mr Memory)

Rated 5 out of 5 stars
Verified

Fantastic service

Fantastic service, recommendations, price and fast delivery. Many Thanks

May 13, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Wednesday 21st May 2025 - 08:43am

Thank you for the 5 ☆ review Tom!
Great to hear that the delivery was fast!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Killick - Head of Operations (13th Year at Mr Memory)

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