Point Was a good experience
Point, put off our funding until the very last minute, and then pushed us to go through the funding process with in a 7 day period. We sat for 7 months waiting, and then in 1 week had to go through the funding process. I would have liked more time to be able to fully see my options and have time to digest them. Instead of being rushed through at the last minute.
Other than that, the Point representative was very accommodating in answering questions. I felt he was very honest and straightforward in his answers. If I had any questions, he was always available and responded in a timely manner.
Overall it was a good experience.
Reply from Point
Mark, we're happy to hear you felt well-supported. Ian really enjoyed working with you, too.
We apologize for any inconvenience created by funding delays. With all the recent rate hikes by the federal government, refinances and HELOCs got very expensive quickly. The rate increases have driven a lot of interest in alternative ways for people to draw on their home's equity — creating an overwhelming demand for our product. We appreciate you sticking it out with us.
