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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the ease of identifying and purchasing compatible memory upgrades through their website. Consumers appreciate the clear advice, instructions, and prompt responses to inquiries, which instill confidence in their purchases. People are pleased with the fast delivery service and the quality of the products. The upgrades, including SSD drives and RAM, often lead to significant performance improvements in their devices. The company's support, both before and after the sale, is highly valued, with reviewers noting the friendly and efficient customer service.

Based on these reviews

Rated 5 out of 5 stars
Verified

Super fast delivery, the sourcing and buying the correct memory was made incredibly easy. Great site design, comprehensive enough for the professionals and simple enough for the novice.

Company replied

Rated 5 out of 5 stars

Bought some cheap RAM to upgrade my Synology DS224+ NAS. Synology charge £85 for 4GB (!) of their official RAM. The good Sir Mr. Memory charged a mere £15 or so, including delivery. That's l... See more

Company replied

Rated 5 out of 5 stars

I ordered two RAM memory chips for my Laptop at about 14:00 on a Friday. I did pay for first class postage, but even so they arrived the next morning at about 10:00. That is fast. The installation w... See more

Company replied

Rated 5 out of 5 stars
Verified

The fact that they guaranteed that the correct memory would arrive. 2nd set i've purchased and both arrived promptly straight through the mailbox using second class mail so i didn't have to be there... See more

Company replied

Rated 5 out of 5 stars

I’ve bought memory and SSD from Mr Memory and have been completely satisfied with both. The website makes it very easy to find a compatible product giving peace of mind it’s the right thing for your P... See more

Company replied

Rated 5 out of 5 stars

I ordered some RAM memory for two laptops on Sunday night and by late afternoon on the Tuesday I was fitting them! Incredibly fast delivery. My first laptop now has a new lease of life! However, I had... See more

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Rated 5 out of 5 stars

I cannot really use enough superlatives here. I bought some memory (prior to advice; my bad) and it was worse than what I had. This was 100% my fault but they couldn't do enoght to resolve the proble... See more

Company replied

Rated 5 out of 5 stars
Verified

Testing app showed I had two slots available for another 32 mb, in effect doubling RAM. Order came next day and installation straightforward, even for an 86-year old. Grandson's favourite game now pe... See more

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Rated 5 out of 5 stars
Verified

Great pre- and post-sales support. Very useful online selection guide helped me choose my SSD (and installation guidance too). Changed my mind whilst SSD in transit …. but 100% friendly customer ser... See more

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Rated 5 out of 5 stars

Was looking again at using Mr Memory to buy a replacement SSD. Came across a really excellent article, tutorial, on their website explaining all the various options to clone the new SSD. That in itsel... See more

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Rated 5 out of 5 stars

I ordered extra memory for my 2007 iMac on the 12th of June and it arrived with me in Northern Ireland less than 24hrs later. Selecting the memory I needed on the Website was so easy and an instal... See more

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Rated 5 out of 5 stars
Verified

Emailed the company as was not sure which memory I needed. From the enclosed details, I got a near immediate reply to a link to the modules most appropriate. Ordered late Friday afternoon and the mem... See more

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Rated 5 out of 5 stars
Verified

MY WIFE FINALLY SEEMS TO HAVE STOPPED MOANING ABOUT HOW SLOW HER PC IS. Her PC was originally supposed to have been a Christmas present to me, but she had greater need, her being head of sixth form a... See more

Company replied

Rated 5 out of 5 stars
Verified

Memory works perfectly so no issues there - nice, speedy laptop again now! Memory scanner couldn't gather the info required, so had to find exact model number through hp website and then return to Mr... See more

Company replied

Rated 5 out of 5 stars
Verified

I wanted to upgrade my HP EliteOne 800 G4 23.8-inch AIO which came with 16Gb RAM, when I purchased it some 5 years ago. I used Mr Memory's excellent website which even identified my PC with a pictur... See more

Company replied

Rated 5 out of 5 stars
Verified

Choosing memory is a really stressful process because there are so many different variables you have to know when choosing memory for a system. Mr Memory takes that all away by simply asking you for... See more

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Rated 5 out of 5 stars
Verified

Another perfect purchase from Mr memory. I have purchased memory from Mr Memory a number of times now and each time I have been able to find the memory I need at a very respectable price. The one... See more

Company replied

Rated 5 out of 5 stars
Verified

I was a little rusty with upgrading components, hadn't done it myself for 20 years. Thankfully, Mr Memory's accompanied guides helped me easily install and switch my PC over to my very reasonably pric... See more

Company replied

Rated 5 out of 5 stars
Verified

I'd "inherited" an old Dell notebook, long overdue for some upgrading. Mr Memory had clear advice and instructions on the very helpful website and extremely prompt replies to my enquiries before order... See more

Company replied

Rated 5 out of 5 stars
Verified

Invoice no X686399 Very good web site that allowed me to enter the serial number of my Mac to determine which memory card options were available. I called to clarify a point and was helped by a (re... See more

Company replied

Rated 5 out of 5 stars
Verified

Invoice #X685313 I've used Mr Memory multiple times over the last 10+ years, I've never been disappointed. Speedy dispatch and delivery, well packaged and quality products- I've recommended them to j... See more

Company replied

Rated 5 out of 5 stars
Verified

Great product and fast next-day delivery at a reasonable cost. The Orico SSD enclosure allowed me to copy all the data when my desktop PC was left unusable following a rogue BIOS update. It made the t... See more

Company replied

Rated 5 out of 5 stars

Bought 64gb RAM. Very fast (next day) service by Royal Mail 1st class. Bit surprised they came in a unreinforced packet but arrived undamaged. If upgrading an old PC (mine is a 2017 Mac) from my exper... See more

Company replied

Rated 5 out of 5 stars
Verified

My Asus laptop was getting a bit slow and realised I was using 85% of ram memory. Upgraded with a 16gb module and now barley goes above 25% resulting in big performance increase. Great thing about MR... See more

Company replied

Rated 5 out of 5 stars
Verified

Mr Memory website made it simple to identity the specific memory upgrade type for my specific laptop giving me confidence in making my purchase. Following the simple guides provided, my old memor... See more

Company replied

Rated 5 out of 5 stars
Verified

The memory was a good price, arrived within 24 hrs via Royal Mail and installed without a problem. Additional support for installation was provided if required but it was not needed. My laptop is no... See more

Company replied

Rated 5 out of 5 stars

Excellent service. I phoned up as the scan did not find my computer and the gentleman was very helpful in helping to find my required memory and advising the best to go for. It arrived the next day v... See more

Company replied

Rated 5 out of 5 stars
Verified

I really liked the way in which you select your computer details and the site sorts out which upgrades are compatible for you. Ordering was really easy, memory arrived on time, was well-packaged and... See more

Company replied

Rated 5 out of 5 stars
Verified

Exceptional service from Mr. Memory. Fast delivery. Needed to exchange delivered component, phoned and got straight through to someone who got it all sorted with no fuss. Was posted same day, arrived... See more

Company replied

Rated 5 out of 5 stars
Verified

Mr. Memory is easy to navigate and to find the correct hardware component(s), in this case, I required a RAM upgrade for a laptop that I have had for over 9 years. I upgraded from 8Gb RAM to 16Gb... See more

Company replied

Rated 5 out of 5 stars
Verified

Initially this was problematic as the memory provided was incompatible with my old iMac. However the support team guided me through testing the memory and replaced the initial memory with compatible... See more

Company replied

Rated 5 out of 5 stars

Items were received next day. When I went to fit the memory cards the ones sent were not compatible so I had to return them. The whole return process was easy and with no quibbles, after further check... See more

Company replied

Rated 5 out of 5 stars

There was a problem with one of the DIMMs I bought. The returns process is simple, and customer service responded quickly, kept me well informed, and sent a replacement with no hassle. Excellent. ...... See more

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Rated 5 out of 5 stars
Verified

Professionals tip to toe. Can’t recommend them more! Delivery was really quick came before time. Products every single time was perfect condition.

Company replied

Rated 5 out of 5 stars

Great service! Loads of useful information on their website and super quick delivery with a component that worked first time! Brought my aging desktop back to life - Thank you!

Company replied

Rated 5 out of 5 stars
Verified

Fast delivery and works perfectly, never had a bad order from this place and will continue to use them each and every time I'm ready to upgrade our computers. Many thanks and keep up the great work

Company replied

Rated 5 out of 5 stars
Verified

I tend to over research all of my purchases and Mr Memory was the cheapest at the time to supply a common component available everywhere. Fast delivery and seamless wins ⭐️⭐️⭐️⭐️⭐️

Company replied

Rated 5 out of 5 stars
Verified

This is the second time I've bought DDR RAM modules from Mr Memory, and just as before a top class service with items delivered to schedule.

Company replied

Rated 5 out of 5 stars
Verified

The delivery time was excellent, ordered on a Sunday, Royal Mail delivered on Tuesday. Memory on Saturday and the PC is now flying. Can't fault the service, so I have given 5 stars. I would recomm... See more

Company replied

Rated 5 out of 5 stars
Verified

I changed my mind about my order - they deleted my first attempt and let me reorder. No drama, very helpful. Delivered within time promised.

Company replied

Rated 5 out of 5 stars

The web site assisted me in finding the correct memory modules. I replaced a 2G memory stick with two of 4G, to give the maximum of 8G for my thinkpad x220. On reboot everything is now super quick. Th... See more

Company replied

Rated 5 out of 5 stars
Verified

Mr memory again has delivered required memory in time with various projects I have managed and will continue to manage

Company replied

Rated 5 out of 5 stars
Verified

Super easy to order ram upgrade to model of laptop. Fast delivery & easy to complete my order fab.

Company replied

Rated 3 out of 5 stars
Verified

Sadly I can't say whether the ram works or not though it is not the first set of ram I have bought from you guys and in the past I have never had any trouble. My motherboard is currently fried by no... See more

Company replied

Rated 3 out of 5 stars
Verified

The delivery and service was excellent however the second 2gb as recommended made no difference in fact it slowed it down so I had to replace old memory in that slot ,then It was ok. Had it not been... See more

Company replied

Rated 4 out of 5 stars
Verified

The SSD was brilliant, speed improved dramatically on my machine. Delivery as promised. Would have given 5 stars except the lead supplied was not the correct one and not long enough for my machine e... See more

Company replied

Rated 3 out of 5 stars
Verified

Memory was easy to install and great performance. SDD did not come with a correct mounting plate for my Desktop - Dell Inspiron 560. I was advised to use sticky tape instead. Cloning, configur... See more

Company replied

Rated 5 out of 5 stars
Verified

I purchase an SSD drive upgrade Kit and RAM to upgrade my Lenovo Laptop. The items arrived in a timely manner as indicated during purchase. The upgrade went smoothly. They provide all the tools... See more

Company replied

Rated 5 out of 5 stars
Invited

Excellent company Iordered the wrong type of Ram having not understood the 'system' requirements of my computer. Mr Memory still accepted my request to return the item. What was so good... See more

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Company details

  1. Computer and Accessories Store
  2. Cell Phone Accessory Store
  3. Computer Store
  4. Drives and Storage Service
  5. Electronic Parts Supplier

Written by the company

Mr Memory has been a trusted supplier of computer memory (RAM) and storage solutions since 1994. Based in the UK, we specialise in high-quality memory and SSD upgrades for laptops, desktops, servers, and gaming systems. Our expert team, based right here in the UK, is dedicated to providing exceptional customer service, both before and after your purchase. We continuously monitor our pricing to ensure you receive the best products at the most competitive prices. To make upgrading even easier, use our ScanMyPC app for Windows to quickly and safely identify your system, then shop for guaranteed compatible upgrades with confidence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

60K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

Great experience

Super fast delivery, the sourcing and buying the correct memory was made incredibly easy. Great site design, comprehensive enough for the professionals and simple enough for the novice.

September 28, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Thursday 9th October 2025 - 08:38am

Thank you for the 5 ☆ review!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Skippen - Head of Operations (13th Year at Mr Memory)

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Rated 5 out of 5 stars

Fast Service

I ordered two RAM memory chips for my Laptop at about 14:00 on a Friday. I did pay for first class postage, but even so they arrived the next morning at about 10:00. That is fast.
The installation was helped by the Mr Memory website, and it took minutes to install the extra memory. Very impressive!

October 3, 2025
Unprompted review
Mr Memory logo

Reply from Mr Memory

Date of reply: Wednesday 8th October 2025 - 08:44am

Thank you for the 5 ☆ review James!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Skippen - Head of Operations (13th Year at Mr Memory)

Rated 5 out of 5 stars
Verified

Mr memory again has delivered required…

Mr memory again has delivered required memory in time with various projects I have managed and will continue to manage

September 14, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Thursday 25th September 2025 - 08:39am

Thank you for the 5 ☆ review Steve!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Skippen - Head of Operations (13th Year at Mr Memory)

Rated 5 out of 5 stars
Verified

Great fast delivery

Great fast delivery. Thank you

September 23, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Wednesday 24th September 2025 - 08:40am

Thank you for the 5 ☆ review Shane!
Great to hear that the delivery was fast.

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Skippen - Head of Operations (13th Year at Mr Memory)

Rated 5 out of 5 stars
Verified

The matched pair of Ram Chips has made…

The matched pair of Ram Chips has made my PC flow quicker and smoother.

September 15, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Tuesday 23rd September 2025 - 08:17am

Thank you for the 5 ☆ review!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Skippen - Head of Operations (13th Year at Mr Memory)

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Rated 5 out of 5 stars
Verified

Qujck delivery and working modules

Qujck delivery and memory modules working after 9 months

December 16, 2024
Mr Memory logo

Reply from Mr Memory

Date of reply: Thursday 18th September 2025 - 08:21am

Thank you for the 5 ☆ review!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Skippen - Head of Operations (13th Year at Mr Memory)

Rated 5 out of 5 stars

Great all round

I’ve bought memory and SSD from Mr Memory and have been completely satisfied with both. The website makes it very easy to find a compatible product giving peace of mind it’s the right thing for your PC. The prices are also very competitive and delivery is speedy even if you pick the postage free option. Customer support is also friendly and helpful. A great company to do business with

September 8, 2025
Unprompted review
Mr Memory logo

Reply from Mr Memory

Date of reply: Tuesday 16th September 09:53

Thank you for the 5 ☆ review John!
I'm glad it was an easy experience for you from start to finish!
We look forward to supplying you again!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Kevin Payne - Chief Commercial Officer (13th Year at Mr Memory)

Rated 5 out of 5 stars

Synology ds224+ RAM, cheap & working

Bought some cheap RAM to upgrade my Synology DS224+ NAS.

Synology charge £85 for 4GB (!) of their official RAM. The good Sir Mr. Memory charged a mere £15 or so, including delivery.

That's less than 1/5th of what Synology were trying to gouge me for.

All working grand. Recommended.

September 11, 2025
Unprompted review
Mr Memory logo

Reply from Mr Memory

Date of reply: Friday 12th September 2025 - 09:31am

Thank you for the 5 ☆ review Mark!
Great to hear you liked our pricing and that the memory is working well.

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Skippen - Head of Operations (13th Year at Mr Memory)

Rated 5 out of 5 stars
Verified

Been buying from this company since…

Been buying from this company since 2001. Always a easy process with Mr Memory.

September 10, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Thursday 11th September 2025 - 08:41am

Thank you for the 5 ☆ review Steve!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Skippen - Head of Operations (13th Year at Mr Memory)

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Rated 5 out of 5 stars

Very good service from them

I was struggling to use their website to order my requirements, due to personal reasons, so I contacted them on the phone one friday afternoon, was helped by one of the team who was very helpful, he checked my internet action and asured me I had not double ordered, I went onto pay for my items and they arrived on tuesday morning, and I am very happy with the service I recieved and will deal with them again for my tower pc.

September 5, 2025
Unprompted review
Mr Memory logo

Reply from Mr Memory

Date of reply: Thursday 11th September 2025 - 08:41am

Thank you for the 5 ☆ review Derek!
Great to hear that we were able to help you with your upgrade.

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Skippen - Head of Operations (13th Year at Mr Memory)

Rated 5 out of 5 stars
Verified

I changed my mind about my order

I changed my mind about my order - they deleted my first attempt and let me reorder. No drama, very helpful.

Delivered within time promised.

September 8, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Tuesday 9th September 2025 - 08:34am

Thank you for the 5 ☆ review Keith!
Great to hear we could help you get the correct memory.

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Skippen - Head of Operations (13th Year at Mr Memory)

Rated 5 out of 5 stars
Verified

Super easy to order ram upgrade to…

Super easy to order ram upgrade to model of laptop.
Fast delivery & easy to complete my order fab.

September 1, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Tuesday 9th September 2025 - 08:34am

Thank you for the 5 ☆ review!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Skippen - Head of Operations (13th Year at Mr Memory)

Rated 5 out of 5 stars
Verified

Everything is good

Everything is good

August 30, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Monday 8th September 2025 - 12:09pm

Thank you for the 5 ☆ review Courtney!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Skippen - Head of Operations (13th Year at Mr Memory)

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Rated 5 out of 5 stars
Verified

Really easy process from start to…

Really easy process from start to finish.
Brilliant!

August 31, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Monday 1st September 2025 - 09:16am

Thank you for the 5 ☆ review Nick!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Skippen - Head of Operations (13th Year at Mr Memory)

Rated 5 out of 5 stars
Verified

Correct RAM sent in timely fashion

Correct RAM sent in timely fashion

August 29, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Monday 1st September 2025 - 09:16am

Thank you for the 5 ☆ review Andrew!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Skippen - Head of Operations (13th Year at Mr Memory)

Rated 5 out of 5 stars

Increased the memory, 10 times the performance

The web site assisted me in finding the correct memory modules. I replaced a 2G memory stick with two of 4G, to give the maximum of 8G for my thinkpad x220. On reboot everything is now super quick. Thanks Mr Memory

August 27, 2025
Unprompted review
Mr Memory logo

Reply from Mr Memory

Date of reply: Friday 29th August 2025 - 08:29am

Thank you for the 5 ☆ review Martin!
You're welcome! I am glad our website helped you get the correct memory.

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Skippen - Head of Operations (13th Year at Mr Memory)

Rated 5 out of 5 stars
Verified

A Dependable Source for Expansion RAM

This is the second time I've bought DDR RAM modules from Mr Memory, and just as before a top class service with items delivered to schedule.

August 27, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Friday 29th August 2025 - 08:28am

Thank you for the 5 ☆ review Simon!
We really appreciate you coming back to us for your upgrades!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Skippen - Head of Operations (13th Year at Mr Memory)

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Rated 5 out of 5 stars
Verified

The fact that they guaranteed that the…

The fact that they guaranteed that the correct memory would arrive. 2nd set i've purchased and both arrived promptly straight through the mailbox using second class mail so i didn't have to be there to accept.
Website is clear and easy to navigate . Altogether pleased I chose Mr Memory. Now i can run Virtual machies to my hearts content.

August 25, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Friday 29th August 2025 - 08:27am

Thank you for the 5 ☆ review Brian!
I am so pleased that the upgrade has given your machine a new lease of life.

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Skippen - Head of Operations (13th Year at Mr Memory)

Rated 5 out of 5 stars
Verified

Excellent service

Excellent service. Great product

August 16, 2025
Mr Memory logo

Reply from Mr Memory

Date of reply: Tuesday 26th August 2025 - 09:33am

Thank you for the 5 ☆ review!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Skippen - Head of Operations (13th Year at Mr Memory)

Rated 5 out of 5 stars
Verified

Laptop memory chip

Had the product I had been searching for. Good customer service. Fast delivery.

August 27, 2024
Mr Memory logo

Reply from Mr Memory

Date of reply: Tuesday 26th August 2025 - 09:33am

Thank you for the 5 ☆ review!

Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!

Zoe Skippen - Head of Operations (13th Year at Mr Memory)

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