Mr Clutch Reviews 3,811

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, friendly and efficient staff, and reasonable prices. People appreciate the clear communication, honesty, and the fact that the staff take the time to explain the necessary work without pressuring them into unnecessary repairs. Consumers also value the convenient online booking system and the ability to get appointments quickly. Many reviewers highlight the trustworthiness and professionalism of the staff, noting that they provide honest opinions and high-quality workmanship. Some customers have been loyal for many years, even traveling further to visit specific branches due to the exceptional service they receive. While opinions on customer service and the booking process are mixed, the overall sentiment towards the company remains highly positive.

Based on these reviews

Rated 5 out of 5 stars

Amazing service provided by Mark - I came with a leak on my Audi TT and he was able to check the car before what I expected and ordered the part promptly ! That meant I could get the car back the next... See more

Company replied

Rated 5 out of 5 stars

I’ve been going to Frank at Mr Clutch in Leyton (E10) for a while now, and he’s honestly the best. He recently serviced both of my cars and did a great job on each. I even sent my sister to him, and h... See more

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Rated 5 out of 5 stars

Mr Clutch at Maidstone are always personable, friendly and go the extra mile. I had a small thing extra when I brought my car in for its MoT. I explained what it was, and they said they would do it,... See more

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Rated 5 out of 5 stars

It was my first time using Mr Clutch, Strood, as I have just bought an old green XJ Jaguar. These folks were best on price to replace the timing belt. Eddie was very polite whenever I spoke to him a... See more

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Rated 5 out of 5 stars

Friendly and helpful service. Also good value. They don't charge quite full whack for their MOTs, I also did a diagnostic check on my engine which again is competitively priced and useful as it can s... See more

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Rated 5 out of 5 stars

I just had an MOT and major service at Mr Clutch Leyton. You can book online, it's good value and everything works like clockwork. There's no hard sell on other things that need doing but helpful advi... See more

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Rated 5 out of 5 stars

Polite staff and service completed in an acceptable time. Online booking and payment makes it so must easier. (I’m not good speaking on the telephone). A 5 ***** just for the online booking Service.... See more

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Rated 5 out of 5 stars

After having an a/c re-gas yesterday at a local tyre garage they said it had a leak & could not re-gas, so bought pro sealant & then asked to re-gas, they said it would not allow a re-gas. Then went t... See more

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Rated 5 out of 5 stars

Excellent service and trusted staff - they tell you what needs to be done - no more no less. Their prices are very reasonable unlike many car dealers who do not represent value for money - Thank you

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Rated 5 out of 5 stars

Mr Clutch was recommended to me, I have been using them for my annual mot and service for the last 5 years. They give great customer service, explain what to look out for in the future and always go t... See more

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Rated 5 out of 5 stars

I have been driving for a very long time and have used many various garages in my time. I’m also able to repair most things in a car except big jobs for the lack of equipment, so needless to say I h... See more

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Rated 5 out of 5 stars

Excellent service and really helpful trying to find cheaper solutions to my car issues to help me not just charge me an expensive price and try to confuse me with technical terms! I've been going here... See more

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Rated 5 out of 5 stars

from start to finish the guys here looked after us 100% yet again. there knowledge is great, friendly, helpful and we would recommend to anyone

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Rated 5 out of 5 stars

I've been using Mr Clutch at Southend for several years now & never had a problem. Great service at very reasonable prices & Antonio the manager is a top bloke

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Rated 5 out of 5 stars

Fantastic major service and MOT at a great price. There were no hidden costs and I was advised about upcoming work that is likely to be needed with no hard sell. I had been nervous about comments abou... See more

Company replied

Rated 5 out of 5 stars

We broke down on the motorway and as the clutch had gone we were towed home by the RAC. I rang around a few local garages but either they couldn’t get the parts or they couldn’t fit us in for up to a... See more

Company replied

Rated 5 out of 5 stars

MOT and service with them. Great service from Munir as always. Knows his customers and treats them with respect. Rarely get any nasty surprises with Me Clutch. Would definitely recommend.

Company replied

Rated 5 out of 5 stars

Have both our cars regularly serviced and MOT'd at the Hugh Wycombe service centre. More than happy with the service received. Staff friendly and efficient. No touting for additional, unnecessary w... See more

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Rated 5 out of 5 stars

I booked my car in for a service & MOT easily online, I then got my dates wrong! Without hassle or drama they booked me in for the next day. Passed MOT :-) but advisories, as usual they reviewed c... See more

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Rated 5 out of 5 stars

Customer service from start to finish handled with professional assistance form making a booking online had to amend, called Hayes Office, explained what I needed done, I can not ask for anything more... See more

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Rated 5 out of 5 stars

I have been using Mr Clutch (Kingston) for more than 10 years and have always found the service to be professional and friendly. I can't say the same about many of the competitors.

Company replied

Rated 5 out of 5 stars

Off to the Norwich branch of Mr Clutch as it was that time of year again, the MOT was due soon so I booked it in on line. Simple, quick and easy to do (and possibly cheaper on line?). Sat and waited w... See more

Company replied

Rated 5 out of 5 stars

Used Mr Clutch (Luton) many times before for MOT but, this time, included a service. From "Dave" on reception to the MOT and service engineers, I have found them friendly, polite and professional. I w... See more

Company replied

Rated 5 out of 5 stars

I phoned to book my MOT 2 days before it was due and Mr Clutch Swindon managed to fit me in. Job was done in about an hour while I did some shopping in the nearby supermarket. Friendly people & effici... See more

Company replied

Rated 5 out of 5 stars

I always use Mr Clutch in Kingston as they are always professional, friendly and fair

Company replied

Rated 5 out of 5 stars

Had the clutch changed at MR Clutch Chingford, very pleased with the work done, staff very friendly and knowledgeable, we had an additional problem with the clutch, not their fault, which they resolve... See more

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Rated 5 out of 5 stars

I have used Mr Clutch for the last 6 MOT inspections on our 2 family cars and have fround them to be thorough, reliable and honest.

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Rated 5 out of 5 stars

Great service. Fit me for my mot same day, very friendly, mechanic explained all advisories. Definitely will be using them again 🙌🏻

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Rated 5 out of 5 stars

Mark on reception kept me informed by phone on aspects of the mot and servicing that required decisions. he was helpful communitive and honest and stood out as giving a good customer experience

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Rated 5 out of 5 stars

The customer service is amazing and they are always willing to go above to find the right solution to fix your car while saving costs

Company replied

Rated 5 out of 5 stars

I had to get my car’s clutch repaired in an emergency. I managed to get my car booked in the same day I called in, and fixed the very next day. Mark was brilliant, very friendly, personable, and knowl... See more

Company replied

Rated 5 out of 5 stars

Awesome Team Mandy & the team at Sittingbourne have helped us so much the last few weeks. Professional, and understanding. Would definitely recommend

Company replied

Rated 5 out of 5 stars

Always found Mr Clutch’s MOT service great. Always on time and professional. Been using for years now. Recommended.

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Rated 5 out of 5 stars

Booked in for MOT and service. Picked car up and it drove noticeably better on the way home. What can I say, no drama and car ready for another year.

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Rated 5 out of 5 stars

As always excellent service from the fishponds branch I take all Our family cars and work vans here

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Rated 4 out of 5 stars

Having an older car I don’t want to pay an arm and a leg to make sure it’s roadworthy. I’ve used Mr Clutch for 3 years now for a service and MOT.

Company replied

Rated 5 out of 5 stars

Finally found a garage that i can rely on and saved a fortune too!

Company replied

Rated 5 out of 5 stars

Alun is friendly but honest and definitely knows his stuff. He is understanding that, as someone who doesn’t know a lot about cars, the experience can be quite nerve wracking, but tells you as it is.... See more

Rated 5 out of 5 stars

visit Mr Clutch Crayford branch every year and their professional and efficient approach to clients and most importantly, trust worthy workmanship, honest opinion kept me there year by year. There is... See more

Rated 5 out of 5 stars

Fishponds, Bristol, two visits with my wife's Renault Modus over last fortnight, outstanding service and very reasonable price, two very different jobs, stater motor and then dodgy Brake lights..I was... See more

Rated 5 out of 5 stars

The Canterbury branch always offers quick, no fuss no frills service, and excellent quality. I use them now for MOT, summer/winter tyre change, general servicing and any repairs for my Nissan. The... See more

Rated 5 out of 5 stars

Our two cars and van are regularly serviced by London Road, Enfield branch. The service is extremely friendly and efficient, hence no need for any stress if something goes wrong with any vehicle. The... See more

Rated 5 out of 5 stars

Mr Clutch Chelmsford Essex Absolutely excellent service, on every occasion. Happens to be close but I would travel far to get to these brilliant guys. Top marks on all their careful and efficient wor... See more

Rated 4 out of 5 stars

The Crawley branch communicate very well and usually do fixed price work. If there are additional works, they always phone me and ask if I want it done. My only slight gripe is in the past I have... See more

Rated 5 out of 5 stars
Verified

Nobody enjoys the annual MOT ordeal but Mr Clutch Derby makes it pretty painless. Price is well below the standard charge. You can book on-line and they run to schedule, No dodgy fails (or dodgy pas... See more

Rated 5 out of 5 stars

Did my mum's Citreon C5 Cambelt, water pump and drained and put in new coolant/aintfreeze. They did a really good job, no unexpected issues. Polite service and reasonably priced. This was at Mr Clutch... See more

Rated 5 out of 5 stars

I would recommend Mr Clutch in Crawley to anyone without hesitation. They have been looking after my families cars for over 3 years now since being recommended by a neighbour. I find them a pleasure... See more

Rated 5 out of 5 stars
Verified

Cheaper then dealer Service prices, friendly staff, warm welcome, good communication skills, they don't keep your car all day. A mini valet would have been nice though, Never mind, Vauxhall now charge... See more

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Company details

  1. Car Service

Information provided by various external sources

Mr Clutch Autocentres are nationally recognised as the UK's leading clutch, brake & transmission specialist. With over 45 autocentres throughout the country providing a wide range of garage services that include full car servicing general repairs and MOT’s.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Very fast and friendly MOT.

September 17, 2025
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Mehool Raja,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

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Rated 2 out of 5 stars

I took my car in for MOT and service…

I took my car in for MOT and service but I had an issue with something which I asked for them to check but on collection of my vehicle they did not.
Small things like this make a difference

September 16, 2025
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Nicolas Chrysanthou,

Thank you for taking the time to provide your feedback, we're really sorry to hear that you're unhappy with the service that you've received.

We've checked our records, and do not have any invoices in your name, so we're unable to find your booking.

Please can you contact our Customer Services Team, so we can fully investigate your concerns?

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Car done quickly and efficiently

Car done quickly and efficiently, excellent customer service from Mark!
Highly recommend!

September 15, 2025
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Megan Dalley,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Friendly people & efficient

I phoned to book my MOT 2 days before it was due and Mr Clutch Swindon managed to fit me in. Job was done in about an hour while I did some shopping in the nearby supermarket. Friendly people & efficient.

September 10, 2025
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Gill,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Used for years for servicing and mots

Used for years for servicing and mots, always really professional and easy to deal with.

September 12, 2025
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Sam,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

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Rated 5 out of 5 stars

Staff really helpful

Staff really helpful. Manager is really knowledgeable. Great service . Great prices

September 13, 2025
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

The customer service is amazing and…

The customer service is amazing and they are always willing to go above to find the right solution to fix your car while saving costs

September 12, 2025
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Chuma Nkemena,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Excellent Customer Service

We broke down on the motorway and as the clutch had gone we were towed home by the RAC. I rang around a few local garages but either they couldn’t get the parts or they couldn’t fit us in for up to a week, I phoned Mr Clutch and spoke with Razz. He easily sourced the required parts and advised of a breakdown/recovery company we could use to transport the car to the garage. The recovery vehicle turned up within the hour. The car was repaired and ready for collection the next day. We thought that as the clutch had gone we’d require a fly wheel too. However, Razz said it had been inspected and was fine. Thanks for your honesty. We would definitely recommend and wouldn’t hesitate to use them again if necessary.

September 11, 2025
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Janet Hampson,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Fantastic major service and MOT at a…

Fantastic major service and MOT at a great price. There were no hidden costs and I was advised about upcoming work that is likely to be needed with no hard sell. I had been nervous about comments about restricted space at the garage, but it was absolutely fine.

September 12, 2025
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Simon,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

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Rated 5 out of 5 stars

Great work done at reasonable prices.

Great work done at reasonable prices.
Always prompt and keep you updated.

September 12, 2025
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Steven Fletcher,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

MOT and service with them

MOT and service with them. Great service from Munir as always. Knows his customers and treats them with respect. Rarely get any nasty surprises with Me Clutch. Would definitely recommend.

September 11, 2025
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Hassan Wahed,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Helpful and friendly.

Very helpful and friendly staff.

September 9, 2025
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Emma Greenwood,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

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Rated 5 out of 5 stars

Friendly, helpful and honest

Off to the Norwich branch of Mr Clutch as it was that time of year again, the MOT was due soon so I booked it in on line. Simple, quick and easy to do (and possibly cheaper on line?). Sat and waited whilst it was done. The waiting area had a new revamp in the past couple of years, the area is tidy with nice comfy seats. I noticed how well Ian the manager was with his interaction with customers, both who came in and on the phone. Very reassuring at times and the whole experience with Mr Clutch is they advise not to have things done if its not necessary. That's a refreshing approach you don't tend to get at many places these days - good old fashioned honesty. I don't write reviews for many places these days, every company seems to want and or need it and I don't have the time, but I'll always make an exception for not just this company, but for this particular branch. Thank you Mr Clutch Norwich.

September 10, 2025
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Steve Moore,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Great team and great service

Great team and great service. Very professional and reliable

September 9, 2025
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Riyad Khanfer,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 4 out of 5 stars

Manager was efficient even though he…

Manager was efficient even though he was busy. Reasonable price.

September 9, 2025
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Ross,

Thank you for taking the time to provide your feedback.

As we’re committed to providing 5 star customer services at Mr Clutch, please could you send your booking details, and what we could have done to achieve a 5 star review, across to our Customer Services Team.

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Local friendly and efficient

Local friendly and efficient - couldn’t fault it

September 5, 2025
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Jo Sensini,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

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Rated 5 out of 5 stars

Great service

Great service. Mark was really friendly and the service provided was great. I had a new clutch fitted and the turnaround was very quick. I was shown a video of the damage to the old clutch and Mark explained everything to me . I will definitely be using them again

September 5, 2025
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Michele,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

New Clutch

Very easy online quote received within an hour. Booked in, new clutch,and a couple of bits they found (oil leak ect) .
Everyone was brilliant,no fuss, happy with the price.👍

September 5, 2025
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Quick friendly service

September 6, 2025
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Zoë Garner,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

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