United Kingdom
Review of Mr Clutch
Mark on reception kept me informed by phone on aspects of the mot and servicing that required decisions. he was helpful communitive and honest and stood out as giving a good customer experience
Reply from Mr Clutch
Hi Anthony Bucknell,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Review of Big On Electricals
Reply from Big On Electricals
Thank you, Anthony Bucknell! 😊 We're glad you were happy with the quick service. Appreciate your support! Best wishes, Arvin
Review of Trainline
This is the first time I have purchased a senior railcard and purchased train tickets. I have found the process time consuming and complicated with being offered split train tickets to reduce cost and having to change seats halfway on the same train. It does give savings but a senior needs to be computer savvy to be able to complete these objectives
Review of Shearings Holidays
Telephone booking is the way forward now. Online booking is very confusing and difficult
Reply from Shearings Holidays
Thank you for your fantastic 4-star review.
We truly appreciate receiving positive feedback about our agents' interactions. I will ensure to personally relay your kind words to them.
I apologise you found our website confusing and difficult.
We hope you're eagerly anticipating your upcoming tour. Should you require any assistance in the meantime, please don't hesitate to reach out to us.
Warm regards
Shearings Customer Relations (CH)
Review of Community Fibre
I have changed to community fibre purely on price competitiveness. The advisor was helpful although I needed to ask information to be repeated several times as I had difficulty understanding what was being said,
Reply from Community Fibre
Good evening,
I'm sorry to see that your experience has led to a 1* review.
I'm really sorry to hear of the experience you've had with us so far, but would like to thank you for providing such a detailed review.
I'm unable to locate your account with your Trustpilot profile name, but I would like to review this and provide an accurate response, so we will need more information from you (specifically, your property address) which will enable us to locate your account and review the issues you have raised.
Thank you in advance for your understanding and cooperation. I look forward to hearing from you so we can see exactly what happened here and use this review as a learning curve going forward.
Kind Regards,
Miriam
The Community Fibre Team
Update:
Good morning,
Thank you for providing this information. I have been able to locate an account and will be following this up with an email.
Thank you so much for your patience.
Kind Regards,
Miriam
The Community Fibre Team
Review of Vaillant UK
The boiler failed on the 2 nd day after install. A vaillant engineer called 2 days after and changed a printed circuit board. His opinion of his company wasnt very complimentary and we are not impressed. The boiler installed on a tuesday. No heating or hot water till the friday
Reply from Vaillant UK
Thank you for your review Anthony. We’re sorry to hear about the experience you have received and would like to investigate this matter. Please email us at reviews@vaillant.co.uk with your contact details, address and some further information about your experience with the engineer. We look forward to hearing from you.
Kind regards, Vaillant.
Review of Tesco Mobile UK
Reply from Tesco Mobile UK
Thank you for taking the time to leave your review and for your feedback, this is great to hear 🙂 If you require any further assistance, please contact us on Facebook or Twitter, or head to the Contact Us page on our website. You can also head to the help section of our Tesco Mobile app and chat to us there, we'll be more than happy to help.
Review of Just Tyres
This is the 2nd time we have visited just tyres in uxbridge. our 1st visit was around 2 years ago. we had 2 tyres replaced for new. our experience 2 years ago was of waiting for up to an hour for the work to be done. This visit on the 14th September 2022 was an experience of efficiency, from arrival to departure was around 20 minutes, the staff were courteous, again we had 2 tyres replaced. price was an important factor. and we were happy with the visit. we would make this our 1st choice in any future visit
Review of Tesco Bank
tesco are understaffed at all times and inefficiant, telephone lines are always involving long waiting times
Review of Tile Mountain
