Mehool Raja

More than Jet2, the hotel had let the trip down. Hotel was marked as 4 star by Jet2 but it would be a 3.5 at a push. Think there probably needs a recalibration, but I have to say when there were issues, Jet2 did sort it out for us, hence the 4 stars.

Can't give zero stars otherwise I would! Ordered and waited 2 hours, no sign of my order. Called them several times to no answer, finally got through and got told the delivery should be made in 15/20 mins. Still nothing, called back and then told the store is closed... In between one phone call also where the worker hung up on me. DO NOT ORDER FROM HERE

Quick and fast response

My query was dealt with very fast and in an efficient way!

Really great service from Alan. Everything was completed and explained the process too. Very happy.

Very responsive and will help to sort any issues out as soon as possible. Brilliant customer service!