Amazing service provided by Mark - I came with a leak on my Audi TT and he was able to check the car before what I expected and ordered the part promptly ! That meant I could get the car back the next... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Based on reviews, created with AI
Mr Clutch Autocentres are nationally recognised as the UK's leading clutch, brake & transmission specialist. With over 45 autocentres throughout the country providing a wide range of garage services that include full car servicing general repairs and MOTs.
2 Priory Road, ME2 2EG, Rochester, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
Friendly and helpful service. Also good value. They don't charge quite full whack for their MOTs, I also did a diagnostic check on my engine which again is competitively priced and useful as it can show up underlying issues with your car otherwise impossible to know about. What I like is they don't seem to invent unnecessary jobs. If they say that something has failed on your MOT it really has. (Unlike a few of their competitors!).
What else? One criticism is the customer service area which isn't up to par. Even a wooden bench outside might improve things a bit as space inside is clearly limited.

Reply from Mr Clutch
Excellent service as always. New clutch fitted the difference is amazing.

Reply from Mr Clutch
As always excellent service from the fishponds branch I take all
Our family cars and work vans here

Reply from Mr Clutch
I have used Mr Clutch for the last 6 MOT inspections on our 2 family cars and have fround them to be thorough, reliable and honest.

Reply from Mr Clutch
I've been using Mr Clutch at Southend for several years now & never had a problem. Great service at very reasonable prices & Antonio the manager is a top bloke

Reply from Mr Clutch
Excellent service and trusted staff - they tell you what needs to be done - no more no less. Their prices are very reasonable unlike many car dealers who do not represent value for money - Thank you

Reply from Mr Clutch
I have been driving for a very long time and have used many various garages in my time. I’m also able to repair most things in a car except big jobs for the lack of equipment, so needless to say I have a fair idea when I’m being told what needs to be done on a car, there are many cowboys out there let me tell you!!
I booked my car in for a replacement clutch and dealt with Mark, what a gentlemen (in my words a great geezer). He knows what he’s talking about and got the job done in a timely manner with a very reasonable price. Top Bloke, my hat goes off to you sir! And most importantly, thank you for the great work and assistance.

Reply from Mr Clutch
Very good garage. Friendly staff and good job done. I had my car serviced and MOT.
Drop off and collection of my car was very quick. Thank you 👍🏻

Reply from Mr Clutch
the people are so friendly & very helpful & I would recommend you to all the people who I now

Reply from Mr Clutch
Quick efficient and kept up to date throughout- 5 star service

Reply from Mr Clutch
Would highly recommend, great fast service at very affordable price.

Reply from Mr Clutch
Excellent service. MOT booked in and just a small bulb required to pass (for which I wasn’t charged).

Reply from Mr Clutch
Great service and guys were very helpful and knowledgeable.

Reply from Mr Clutch
I have been using Mr Clutch (Kingston) for more than 10 years and have always found the service to be professional and friendly. I can't say the same about many of the competitors.

Reply from Mr Clutch
Great service. Staff helpful and repaired the car in the time frame originally agreed

Reply from Mr Clutch
Having an older car I don’t want to pay an arm and a leg to make sure it’s roadworthy. I’ve used Mr Clutch for 3 years now for a service and MOT.

Reply from Mr Clutch
Excellent service and really helpful trying to find cheaper solutions to my car issues to help me not just charge me an expensive price and try to confuse me with technical terms! I've been going here for years for my MOT's.

Reply from Mr Clutch
Second visit in 3 days to the Basingstoke branch.
A very big thank you to Brett and his team.
Fantastic service.

Reply from Mr Clutch
Mark on reception kept me informed by phone on aspects of the mot and servicing that required decisions. he was helpful communitive and honest and stood out as giving a good customer experience

Reply from Mr Clutch
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.