Quick friendly service
September 6, 2025
Unprompted review
Reply from Mr Clutch
Hi Zoë Garner,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Zoë Garner
United Kingdom
Reviews
Review of Mr Clutch
Review of Evri
Got about 3 notifications the parcel…
Got about 3 notifications the parcel delivery had changed and that my letterbox sized item was passed to another courier as it was oversized?! Then get a cryptic delivery photo. searched high and low for the door it had been delivered to. Spoke to the owner of the address and he had no such delivery. The photographic “proof” of delivery was the courier holding the item some way from the door and yet still managed to exclude the number it had been delivered to. Then after I enquired with Evri as to the whereabouts of my item, it appeared 3hours later at my front door?! How can a parcel, which had been delivered, with proof, have been redelivered ? Sort your sh*t out Evri, you’re nearly the worst beaten only by DPD.
August 2, 2025
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Carrie
Review of ao.com
Review of Evri
Delivered where requested
September 18, 2023
Review of DPD UK
The usual ineptitude
Got a photo of the delivery - who knows where that was? Then the driver turns up with the delivery saying “sorry o sent you the wrong photo”. Just the usual DPD clusterf**k. Why companies continue to use you as a delivery method is beyond me? Gues they don’t much like their customers!
May 29, 2022
Review of Evri
Having to figure out where the parcel…
Having to figure out where the parcel was delivered via a cryptic photo taken
November 15, 2021
Review of Canterbury
My order arrived on time and was packed…
My order arrived on time and was packed very well. Was kept up to date with the progress of my order/delivery, but not to the extent of some more annoying delivery updates - just right
July 15, 2019
Unprompted review
Review of Smith Glass LTD
I would just like my faulty windows repaired
Having had windows installed in October 2018, I have had a leak from top of the window.
I have tried to report it and get a response from them. I did today!! However, it was from their sales team.
All I wanted was for someone to call me an arrange a repair of my windows before more damage occurs.
If you do get through on the phone you're advised to email or use the contact page - did that - still no response from a human!
Customer service is apparently non exsistent.
February 14, 2019
Unprompted review
Reply from Smith Glass LTD
As previously advised please can you log your complaint online using our "request a service call" page (if you mouse over the contact us tab it will show an option to "request a service call", click this and fill in the form asking for details and description of the issue or emailing the service department:- service@smithsltd.co.uk.
The requests you are sending through are all using our request a quotation forms which is why our sales team are contacting you and you are calling the sales department which is unable to assist you as advised.