Amazing service provided by Mark - I came with a leak on my Audi TT and he was able to check the car before what I expected and ordered the part promptly ! That meant I could get the car back the next... See more
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Mr Clutch Autocentres are nationally recognised as the UK's leading clutch, brake & transmission specialist. With over 45 autocentres throughout the country providing a wide range of garage services that include full car servicing general repairs and MOTs.
2 Priory Road, ME2 2EG, Rochester, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
The Southend-on-Sea branch of Mr Clutch, Headed by Antonio, is 100% trustworthy. I've been using them for the best part of 10 years now for servicing, MOT and repairs of both our cars. I would absolutely recommend them in a heartbeat.
I was half an hour late for my MOT which meant I had missed my slot. The friendly staff managed to fit my car in when they had a cancellation during the day. I was very lucky. I am very grateful for the staff going out of their way to assist even though it was my error. Thanks guys, you are great!

Reply from Mr Clutch
I have been using Mr Clutch for about 20 years and have found their service great value for money and very reliable.

Reply from Mr Clutch
I was able to book online and choose the time and date we'll in advance, it only takes 45 minutes to an hour to complete the test so I'm also able to wait rather than go and come back, staff was professional as expected.

Reply from Mr Clutch
Went in with issues with my van after Kwik Fit over priced me for work that was not needed to pass MOT. Mr Clutch managed to fix all faults quickly and for a lot cheaper. Went out of their way to get me in quickly knowing I was unable to work without a van. Will be the garage I use and recommend to all from now on.

Reply from Mr Clutch
The team are polite and efficient and get the job done quickly.

Reply from Mr Clutch
Absolutely awful service, they charged me a lot for a problem that they did not fix, took my car back 3 times and at no point did they say that they could not fix the problem. Raised a complaint, the person dealing with my complaint did not respond for 5 months because he said he was on holiday and didn't bother checking any of his messages when he got back and when he did respond he seemed very intoxicated. Raised a complaint about him and this service can't even be bothered to respond my messages. I have never come across a company that has no professionalism and absolutely no standards, they don't deserve to survive in this economy
UPDATE: instead of responding to my emails, of which I sent another one to their customer service team on 21/10/25, they decided to flag down my review for defamatory content, they seem to have no basic understanding of the difference between the truth and defamatory. Mr Cluch, stop lying and respond to my complaints, this is how complaint procedures work, I will give you the advice for free too, just like I have had to tell you what to do at every step... all for free!!!!

Reply from Mr Clutch
I received 3 quotes for replacement of mid section and back box on my S-max. Mr Clutch was over 25% cheaper than Halfords or Kwik fit! I dropped the car 10mins before the scheduled appointment and the job was completed nearly 3hrs later. Disappointing given the job shouldn't take long once it was on the lift.
All appears to be functioning properly.

Reply from Mr Clutch
I booked an MOT, the branch advised me that it was too soon to protect my annual MOT anniversary date. Which I knew - the car was being MOT'd two months early so it can be put on sale, but I was impressed by the staff caring more about me protecting my annual MOT anniversary than just doing the MOT for the easy path and fast buck.
Nice customer waiting room too. A great experience.

Reply from Mr Clutch
Excellent service! Professional work, nice people! Mr Clutch is the best! Especially the autocentre in Croydon! I've been bringing my Peogeot to it for 5 years now and my car has always been serviced promptly and excellently! Thanks!

Reply from Mr Clutch
Really friendly and helpful, I was late for my appointment , but the team were flexible and I still got my MOT done. Definitely will use again.

Reply from Mr Clutch
The staff are always friendly. When I bring my car to Mr Clutch Croydon, I am assured that the issue will be diagnosed and repaired with no extra surprises. I am also reassured that I will not find a quote cheaper anywhere else and because I have brought all my cars to Croydon Branch for the past 5 years I know the workmanship is second to none. I have had some big jobs done on my car and I have always been 100% satisfied with the service and works completed.

Reply from Mr Clutch
Pre-booked to have 4 new tyres and valves fitted, as well as an MOT. All done and dusted in good time. Great customer service and polite staff. Been to my local Mr.Clutch (Southend branch) a good few times for various things, and have always left pleased with the service. Many thanks to the team.

Reply from Mr Clutch
I've used the Bedminster branch for some years now for MOT's and repairs , I've not had any Couse for any negatives with the service they have given.
I don't trust many garages to be
honest but again I've not had a bad experience with Mr clutch.

Reply from Mr Clutch
Mr Clutch at Maidstone are always personable, friendly and go the extra mile. I had a small thing extra when I brought my car in for its MoT. I explained what it was, and they said they would do it, and then didn't charge extra for it. Excellent work and customer service.

Reply from Mr Clutch
Great service from the Enfield branch.

Reply from Mr Clutch
It was my first time using Mr Clutch, Strood, as I have just bought an old green XJ Jaguar. These folks were best on price to replace the timing belt. Eddie was very polite whenever I spoke to him and, on collection, advised me that they had replaced all of the belts and the water pump. No extra charge!
I was equally happy with the service as they appeared to be with the Jag.
It was nice to meet the Mr Clutch family.

Reply from Mr Clutch
I always use Mr Clutch in Kingston as they are always professional, friendly and fair

Reply from Mr Clutch
I’ve been going to Frank at Mr Clutch in Leyton (E10) for a while now, and he’s honestly the best. He recently serviced both of my cars and did a great job on each. I even sent my sister to him, and he looked after her car just as well. Frank is trustworthy, polite, professional, and always really helpful. It’s hard to find someone you can rely on these days, but with Frank, you always know you’re getting honest advice and top-quality work. Highly recommend!

Reply from Mr Clutch
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