Lighting Legends Reviews 253

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and durability of the lighting products, noting they are far superior to alternatives found elsewhere. People appreciate the superb value for money and the ease of installation. The ordering process is described as easy and efficient, complemented by super-quick delivery and well-packaged items. Consumers highlight the exceptional customer service, noting prompt and helpful responses to queries. Many reviewers specifically commend the team's dedication to resolving issues and providing detailed assistance. The company's commitment to improving product quality based on customer feedback is also appreciated. Overall, reviewers highly recommend the company for its fantastic products and outstanding support.

Based on these reviews

Rated 5 out of 5 stars

Fantastic lights fantastic customer service. Bought 30m of elite festoon lights with remote controller. Really bright and dimmable. Thick solid cables. Really well built, not your cheap style. All in... See more

Rated 5 out of 5 stars

The post sale service, website and quality of product were and are top class. One of the best companies I have had the please to deal with. Ciera was responsive, knowledgeable and v v helpful. I would... See more

Rated 5 out of 5 stars

We first noticed lightning legends on Facebook. Loved the look and colour of the lights. We’ve now got 3 sets and they have totally transformed the look of the garden. So easy to install and fantasti... See more

Rated 5 out of 5 stars

I would recommend lighting legends to anyone thinking of purchasing there lights. Yodel delivery lost my package, and I tried contacting lighting legends with no joy. But after 3 attempts, a perso... See more

Rated 5 out of 5 stars

Firstly ignore the negative comments. Lighting Legends are exactly what the name suggests LEGENDS. Quality products first class communication and swift delivery. The lights I ordered have tran... See more

Rated 5 out of 5 stars

We purchased the outdoor festoon lighting, and love them for our pergola! They're really high quality, and have lots of options of length for both the lights and the plug extension, which meant we c... See more

Rated 5 out of 5 stars

Good response from queries about products and the quality and reliability of the products have been great ! When I wanted to extend one of my much older strings it turned out the new ones have a diffe... See more

Rated 3 out of 5 stars

The out door lighting set is a good quality. I'm giving a 3 star review due to customer service. After I bought the lights it became apparent that I would need a additional capping screw to make the l... See more

Rated 4 out of 5 stars

High team. I have now purchased 4 sets of Super elite festoon warm white lights at various lengths. Every time service and delivery have been excellent. The lights are of excellent quality and... See more

Rated 5 out of 5 stars

I bought some lights through B&Q but was sent a similar but slightly different product. Dealing directly with Lighting Legends to get this rectified was easy. Their customer service was excellent and... See more

Rated 5 out of 5 stars

I rate this company most highly. I have bought festoon lighting from them on several occasions since 2020, different lengths of cable with extension leads as well as both warm white & multi coloured... See more

Rated 4 out of 5 stars

Delivery is quick and the items are very well packed. The lighting strings are good robust well made pieces of equipment. The one issue I have is: The lengths are fixed, it is good that strin... See more

Rated 5 out of 5 stars

First class service from Lighting Legends as always. Excellent quality lights, the heavy duty string lights plus the remote control unit. Look brilliant.

Rated 5 out of 5 stars

Well look. I have messed around with other companies and ordered lighting strings which looked good on the advert.. but were actually awful.. along with the aftermarket bulb replacements w... See more

Rated 5 out of 5 stars

I knew I wanted lights in my back garden, but I didn't know exactly the look I wanted, how I'd mount them, the exact length and a few other things. After speaking with the customer service people a... See more

Rated 5 out of 5 stars

The modular products are well designed and perfect for what we needed to give our garden a lift. Everything was packaged nicely, explained well and delivered promptly. Really good experience!

Rated 3 out of 5 stars

Bought the festoon string lights last year. I've had good use of the them and enjoyed the warm white lights outside in my garden. Unfortunately the lights kept tripping my electrics and an electrician... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Ive had the Outdoor Elite Festoon Waterproof Heavy Duty lights for almost 3 years now and not a single one has ever gone. Great quality lights. My son has just smashed two with... See more

Rated 5 out of 5 stars

I had such a great experience with Lighting Legends, from easy ordering, to quick responses to my queries and topped off with fast delivery. I would highly recommend. Really excited for spring now to... See more

Rated 5 out of 5 stars

My order of elite festoon lights was delivered promptly, well packaged and are of excellent quality. I supplemented the order with a remote control. A small issue with the remote module was discussed... See more

Rated 5 out of 5 stars

Purchased 2 sets of outdoor lights ... the quality is fantastic, and so much better than the previous sets I've bought of Amazon. The products are also backed up by a great customer service team ... t... See more

Rated 5 out of 5 stars

The ordering and delivery service was so easy and efficient. Delivery was super quick and items were well packaged ( I ordered 2 x 15m sets to get the length required. Very impressed with the quality... See more

Company replied

Rated 5 out of 5 stars

Had a great experience from beginning, kept me uo to date with delivery information. fast delivery and quality product. lights look great in my garden and around my hot tub

Rated 5 out of 5 stars

My third purchase and I'm still impressed with the quality and service. Speedy delivery and well made lighting. Keep up the good work

Rated 5 out of 5 stars

Yodel lost my garden lights. I got in touch with lighting legends who were extremely helpful and kept me updated whilst they got in touch with yodel. Who had infact lost my lights. They resent my lig... See more

Rated 4 out of 5 stars

Having used Lighting Legends products over the last few years whilst upgrading my garden set up I recently had a fault with one of their festoon light products, Despite being out of the guarantee pe... See more

Rated 5 out of 5 stars

After a recent garden makeover we were looking to add some lighting to finish it off. Tired of years of frequently replacing solar lights and having minimal or no light in the winter, we decided to lo... See more

Rated 5 out of 5 stars

Excellent experience all around. Lights are good quality, easy to set up and work well. Quick delivery too, on both of my orders.

Rated 5 out of 5 stars

Great quality product. Easy to use website for initial purchase, which also suggests relevant accessories and allows you to easily update your order (even once the initial payment has been... See more

Rated 5 out of 5 stars

We really do like our elite 30m lighting they are really well made and the part you can buy to dim the lighting is awesome we are really pleased with the delivery and everything from start to finish.... See more

Rated 5 out of 5 stars

Fantastic set of lights , large bulbs with a lovely glow ,easy to attach to garden fence , quick delivery . Customer services contact due to sizing and query of extra set and they were fantastic, quic... See more

Rated 5 out of 5 stars

These lights are great quality and give a great feel to my garden, fantastic service and delivery. I would definitely bye again form lighting legends.

Rated 5 out of 5 stars

I ordered the Festoon lights not sure how things would work but I have to say they were dispatched quickly, delivered safely and having installed them have been delighted with the product and the look... See more

Rated 5 out of 5 stars

Great product along with excellent after sales support. Even 2 years after first purchase. Will def be using again.

Rated 5 out of 5 stars

I had an outstanding experience with Ciera from the customer service team. From start to finish, she was professional, courteous, and incredibly helpful. She went above and beyond to locate my missing... See more

Rated 5 out of 5 stars

Great service along with superb product from lighting legends, very happy with addition to our outdoor space.

Rated 5 out of 5 stars

The warm lights I ordered are great so I ordered some multi coloured bulbs and they are great as well

Rated 5 out of 5 stars

Really love these elite 30m lighting they are so well made Really good delivery service and the dimmer for the lighting is a game changer so call being able to set the lights mood when ever you want d... See more

Rated 5 out of 5 stars

Excellent product, superb value for money and exceptional delivery time. Couldn’t ask for more!!

Company replied

Rated 5 out of 5 stars

Fantastic quality lighting and excellent customer service! The products are durable, easy to install, and make a huge difference. Highly recommend!

Rated 5 out of 5 stars

Love the lights, superb quality which is why I ordered more. The garden looks great at night when we turn them on.Many thanks.

Rated 5 out of 5 stars

I searched for some fairy lights and wanted some quality because used solar lights before and they don’t last. Found lighting legends, website looked great, lights looked great so ordered 6 sets as wa... See more

Rated 5 out of 5 stars

"Massive thanks for the incredible service after I gave my garden lights a close shave with the hedge trimmer — who knew landscaping could be so dramatic? Ciera was absolutely amazing with her promp... See more

Rated 5 out of 5 stars

I have bought a few items over the years and always been really pleased. In a recent purchase I ordered the wrong size. I contacted the team and what a great Service. Adam was on the case and ensured... See more

Rated 5 out of 5 stars

The customer service I have received from Lighting Legends is first class. They take feedback on their products, (positive and negative), very seriously and look to continually improve on the quality... See more

Rated 5 out of 5 stars

We bought our lights in August 2024, and in July 2025 we noticed a visible pool of water inside one of the bulbs. On contacting Lighting Legends, they quickly responded and advised us to check that th... See more

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Company details

  1. Lighting Store

Written by the company

We are on a mission to inspire people to transform their outdoor spaces and brighten up their gardens with our fantastic range of high quality lighting.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

253 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

STRING LIGHTS

Very easy to order and delivered within a couple of days. Easy to install and hooked up to my Hive so I can switch them on when I want to.

October 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Ciera you are a legend

"Massive thanks for the incredible service after I gave my garden lights a close shave with the hedge trimmer — who knew landscaping could be so dramatic? Ciera was absolutely amazing with her prompt replies and went above and beyond to not only fix the mess but possibly save my marriage in the process! Legend!"
Thank you to all the team at lighting Legends

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Best outdoor lights with normal plug

Fantastic lights fantastic customer service. Bought 30m of elite festoon lights with remote controller. Really bright and dimmable. Thick solid cables. Really well built, not your cheap style. All in all good quality all round. This is my second set of lights from them. Never had any problems. 5 star

September 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Top class firm, service and product

The post sale service, website and quality of product were and are top class. One of the best companies I have had the please to deal with. Ciera was responsive, knowledgeable and v v helpful. I would thoroughly recommend them and will definitely buy lights from them, in the future. Thankyou

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

My third purchase

My third purchase and I'm still impressed with the quality and service. Speedy delivery and well made lighting. Keep up the good work

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Firstly ignore the negative comments.

Firstly ignore the negative comments.

Lighting Legends are exactly what the name suggests LEGENDS.

Quality products first class communication and swift delivery.
The lights I ordered have transformed our garden.
A very Big Thankyou.

September 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Quality lighting

We first noticed lightning legends on Facebook. Loved the look and colour of the lights. We’ve now got 3 sets and they have totally transformed the look of the garden. So easy to install and fantastic quality.
Ordering was so easy and quick delivery time. Also the customer support team are so helpful and friendly, if you have any queries. Will definitely be ordering another couple of sets next year. Highly recommended.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Good experience all round

Good response from queries about products and the quality and reliability of the products have been great ! When I wanted to extend one of my much older strings it turned out the new ones have a different link configuration. The support team responded to my query within the day and sent an adapter. One of the problems of them lasting a long time !

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great service for a great product!

I ordered the Festoon lights not sure how things would work but I have to say they were dispatched quickly, delivered safely and having installed them have been delighted with the product and the look, they've really transformed our garden into a living space that's warm and inviting.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Clever design well delivered

The modular products are well designed and perfect for what we needed to give our garden a lift. Everything was packaged nicely, explained well and delivered promptly. Really good experience!

August 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing quality and first class customer service

After a recent garden makeover we were looking to add some lighting to finish it off. Tired of years of frequently replacing solar lights and having minimal or no light in the winter, we decided to look at a more sustainable and reliable option. After much research we decided to opt for Lighting Legends and are so glad that we did. Ordering and delivery were seamless along with fantastic customer service, which I had contacted with a few quickly answered queries. We purchased the Pro Link fairly lights and the Elite Festoon lights, the quality is excellent. We also added the Wi-Fi outdoor double socket which my electrician fitted in no time at all. I was able to connect all the lights and have them all installed on my own in around 30-45 minutes, so easy. What a fantastic addition to our outdoor space, the light given off is incredible, although dimmable, and very ambient. Having the addition of the Wi-Fi socket is a real bonus as I can control the lights from anywhere in the house or garden and even from out local swing park when out walking our dog. Highly recommended and will not hesitate to purchase again from Lighting Legends when adding to our garden.

August 31, 2025
Unprompted review
Rated 4 out of 5 stars

String lengths

Delivery is quick and the items are very well packed.
The lighting strings are good robust well made pieces of equipment.
The one issue I have is:
The lengths are fixed, it is good that strings can be connected together but, one length of ‘Super Festoon’ is too short, and two lengths are too long to fit my cabin.
It would be good to have an option for ‘Made to measure’ lengths.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality and very classy, my garden looks great

I knew I wanted lights in my back garden, but I didn't know exactly the look I wanted, how I'd mount them, the exact length and a few other things. After speaking with the customer service people a few times via email I felt alot more happy and placed the order.

My lights go all around the perimeter of my garden and look great! I can totally recommend them. Thanks!

July 26, 2025
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Rated 3 out of 5 stars

Good product, not so good customer care …

The out door lighting set is a good quality. I'm giving a 3 star review due to customer service. After I bought the lights it became apparent that I would need a additional capping screw to make the lighting cable water tight when storing away. I wrote to Lighting Legends to ask if I could buy this from them (a small plastic cap which would be fairly inexpensive) I offered to pay for the item and even the postage and packaging. The company said this was not possible and I would need to buy a whole new set of lights. Come one Lighting Legends a little bit of customer care and understanding goes a long way.

August 17, 2025
Unprompted review
Rated 1 out of 5 stars

Unreliable light system

Bought 2 separate lights systems them and both have failed
after 1 year. They look attractive when first purchased but unfortunately they don't last long. Sorry to report this as I hoped not to write this.

August 16, 2025
Unprompted review

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