United Kingdom
Review of APC Overnight
Clear time window for delivery.
Arrived on time, good communication
Reply from APC Overnight
Good Afternoon
Thank you for your excellent review and your feedback!
Regards,
Natasha.
Customer.relations@apc-overnight.com
Review of Lighting Legends
The out door lighting set is a good quality. I'm giving a 3 star review due to customer service. After I bought the lights it became apparent that I would need a additional capping screw to make the lighting cable water tight when storing away. I wrote to Lighting Legends to ask if I could buy this from them (a small plastic cap which would be fairly inexpensive) I offered to pay for the item and even the postage and packaging. The company said this was not possible and I would need to buy a whole new set of lights. Come one Lighting Legends a little bit of customer care and understanding goes a long way.
Review of Shadestation
Really helpful advice given by phone operative. Easy website to navigate. Very competitive prices. So much cheaper than high street opticians
Reply from Shadestation
Hi Andrew,
We appreciate your positive feedback and 5-star rating!
We're happy to hear that you found our phone advice helpful and our website easy to use, plus enjoyed our competitive prices.
Kind Regards,
Shade Station
Review of Aqualisa Showers
Excellent customer service. They offered a call back option due to high call volume so I wasn't on the phone for ages. The phone operative was polite, informative and relayed information clearly. Engineer was booked without too much hassle for the following week. So far so good :)
Reply from Aqualisa Showers
Hi, thank you for your 5 * review, I am pleased to hear that you have received such good service from our customer care team and thank for remaining with Aqualisa. Sophie
Review of Awesome Books
Not so Awesome!!. The pe-owned book advertised was described as in excellent condition (almost pristine pages) The one I recieved was poor. A number of pages were badly folded, there were numerous marking/annotations even highlighted sections in marker pen. V disappointing. Won't go out my way to use this company again.
Reply from Awesome Books
Dear Andrew,
Thank you for your feedback, and we once again sincerely apologize that the book you received wasn’t in the condition you expected. We have already processed your refund, but we don’t want to stop there.
At AwesomeBooks, we care for and value every opportunity customers such as yourself give us.
To help us make amends and potentially even surprise you, can you confirm that the book you purchased was written by John Welwood?
If you could also confirm if you have already sourced this book from another seller or if whether you still are looking to make the purchase?
If you can please send us this information at cs@awesomebooks.com it will help us do the needful.
We looking forward to hearing from you and also hopefully welcoming you on board the AwesomeBooks.com journey.
Regards
The AwesomeBooks Team
Review of Rosalique
This cream hasn't lived up to the promotional videos which show a product that miraculously covers skin blemishes. In my experience the cream is a translucent paste so it can never conceal like an opaque concealer can. Not sure about its healing properties yet.
Review of Medivet
Reply from Medivet
Thank you for your feedback and taking the time to share your experience. Your comments are very much appreciated.
Review of Darwin Insurance
Good communication, easy application process. Very competitive insurance premium
Reply from Darwin Insurance
Thank you for your fantastic review, Andrew. You know where we are if you need us. Angelina
Review of Balfe's Bikes
Review of InPost UK
Review of Cycle Solutions
A good experience. Sometimes not always easy to chat to someone
Reply from Cycle Solutions
Thank you for the review! Would you be able to provide any additional detail on the contact issues you experienced I'd be very keen to find out how we can improve on this. If you are able to put a few details together and email us at info@cyclesolutions.co.uk it would be very much appreciated.
Review of Balfe's Bikes
Review of Tredz
Reply from Tredz
Hi Andrew,
Thank you for your review.
My colleague has contacted TNT regarding the delivery of your order and they have advised that delivery was unsuccessful and the order is being returned to us .
I am really sorry about this, would you like the order to be sent out again or would you prefer it to be refunded?
Apologies for any inconvenience caused.
Kind regards,
Sophie.
