Cobana Energy Reviews 180

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Just about to sort out a new energy contract for our warehouse when I received a call 'out of the blue from Sonia. I am often suspicious when this happens but her explanation for the call sta... See more

Company replied

Rated 5 out of 5 stars

Zameer was instrumental in helping us get our utility services in order. We had been forced in a contract which was imposed on us, but through careful navigation of the process we were able to extrica... See more

Company replied

Rated 5 out of 5 stars

Totally out of the blue, Khalid Morad rang me to inform me that our current gas contract was due to expire on 31st July. Within only a few minutes, Khalid had found me a satisfactory new deal with Br... See more

Company replied

Rated 5 out of 5 stars

I've spoken to Khalid this morning, he called promptly at the agreed time. I've always dreaded phonecalls like this because I find them confusing! Khalid was helpful and explained things so I eas... See more

Company replied

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Company details

  1. Utility Contractor

Written by the company

Cobana Energy is one of the UK’s leading business energy sales providers. We help small medium enterprises and corporate businesses to procure the best gas & electric deals available in the market. Cobana Energy is an independent consultancy. We understand that there are many factors that affect how well a business performs and reducing costs is a quintessential part of improving the performance of the business. We help businesses to procure industry leading products and best in class solutions to deliver significant cost savings. Our comprehensive portfolio of suppliers and solutions enable us to provide highly informed and completely impartial advice. Feel free to contact us for a free review of your business services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

180 reviews

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1-star


Rated 5 out of 5 stars

A timely call from out of the blue

Just about to sort out a new energy contract for our warehouse when I received a call 'out of the blue from Sonia. I am often suspicious when this happens but her explanation for the call started to allay them.
I said I would email her with times when we could chat as I didn't have the necessary paperwork to view.
I set times almost two weeks from our initial conversation and Sonia didn't remind me once about my commitment. I appreciated her taking this stance.
Eventually got a call back from Zameer at the agreed time and again had a good explanation why he was phoning me in place of Sonia.
He ran through some deals with me with various contract lengths. really pleasantly surprised that we could secure such a long term. Zameer's offer has more halved our electricity bill.
He was also very good at responding to my contract queries when I read it. His patience was also to be applauded.
Had another contract up for renewal soon so did that one too in a matter of minutes.
Great service from Sonia and Zameer at Cobana.
Would recommend them to other businesses in our sector.
Jim @ Hinckley Area Foodbank

August 15, 2025
Unprompted review
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Reply from Cobana Energy

Hi Jim,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Sonia & Zameer! :)

Kind regards,

Cobana Customer Care.

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Rated 5 out of 5 stars

Zameer was instrumental in helping us…

Zameer was instrumental in helping us get our utility services in order. We had been forced in a contract which was imposed on us, but through careful navigation of the process we were able to extricate ourselves and move onto a much more suitable provider. Thanks for all your help!

July 17, 2025
Unprompted review
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Reply from Cobana Energy

Hi Riley,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Zameer! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Excellent Quote

Excellent quote, and efficient, speedy service from Jimmy.

July 11, 2025
Unprompted review
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Reply from Cobana Energy

Hi Miss A Bryce,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Jimmy! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Zameer malik was very helpful

Zameer malik was very helpful, extremely quick on replies & find the best possible electric quote for our building. Recommended for sure.

June 27, 2025
Unprompted review
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Reply from Cobana Energy

Hi Megan,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Zameer! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

The best customer service.

I firmly believe that successful companies flourish by prioritizing the hiring of highly qualified employees. Cabana Energy stands out for its exceptional staff, particularly Kashaf, who has consistently delivered outstanding service. Our experience with Cabana has been nothing short of excellent, and we are thoroughly impressed by their professionalism and dedication. Without hesitation, I wholeheartedly recommend Cabana Energy to anyone seeking reliable and top-notch services.

June 27, 2025
Unprompted review
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Reply from Cobana Energy

Hi Kibrom,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Kashaf! :)

Kind regards,

Cobana Customer Care.

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Rated 5 out of 5 stars

Yasim and Kash have halved my bills

Yasim and Kash were very helpful and friendly and have managed to half my electric bills for my business. Couldn't be happier.

May 19, 2025
Unprompted review
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Reply from Cobana Energy

Hi Jessica,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Yasmin and Kash! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

John and Bethany were great to talk to…

John and Bethany were great to talk to and found our company the best deal so we can start to save on energy bills. Contacts where signed and all in one phone call.

May 15, 2025
Unprompted review
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Reply from Cobana Energy

Hi Lisa,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to John and Bethany! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Outstanding Service from Jimmy

Jimmy has been so helpful and respectful the entire process of searching for a more suitable supplier over the past couple of months, He has understood that it isnt always possible to speak to him so communication through email has been outstanding.

Nothing has been too much trouble even when I have had query after query trying to understand everything to explain to my manager.

March 7, 2025
Unprompted review
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Reply from Cobana Energy

Hi Gabbi,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Jimmy! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Good service

Good service

March 4, 2025
Unprompted review
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Reply from Cobana Energy

Hi Muhammad,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team.

Kind regards,

Cobana Customer Care.

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Rated 5 out of 5 stars

Very helpful and not pushy

Very helpful and not pushy!
Took their time to get me the best deal
Thank you !

February 20, 2025
Unprompted review
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Reply from Cobana Energy

Hi Consumer,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team.

Kind Regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Energy quote

Helpful, polite, efficient - thanks for a great experience !

January 20, 2025
Unprompted review
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Reply from Cobana Energy

Hi Lisa,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team.

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Issac was absolutely brilliant and…

Issac was absolutely brilliant and dealt with my new contracts efficiently and professionally.
Thank you

December 6, 2024
Unprompted review
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Reply from Cobana Energy

Hi Peter,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Isaac! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Money saved!

Jimmy was very helpful indeed. He knows his stuff and gets it done quickly. Excellent communication and money saved, thanks!

December 7, 2024
Unprompted review
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Reply from Cobana Energy

Hi Eilidh,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Jimmy! :)

Kind regards,

Cobana Customer Care.

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Rated 5 out of 5 stars

Proactive Efficient Competitive

Proactive, efficient and competitive service offered by Jimmy

December 6, 2024
Unprompted review
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Reply from Cobana Energy

Hi Anon,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Jimmy! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Junaid's great customer support

I would highly recommend Junaid, providing us with good advice and was very helpful with our queires.

November 29, 2024
Unprompted review
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Reply from Cobana Energy

Hi Idrees,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Junaid! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Junaid

Junaid, has rectified, brought a balance to our accounts and rebates also due back to us have been completed, a true reflection to his expertise, a further job well-done.

October 21, 2024
Unprompted review
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Reply from Cobana Energy

Hi ADAM,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Junaid! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Khalid Morad help to me today he is…

Khalid Morad help to me today he is very nice person
I’m very happy to service

October 10, 2024
Unprompted review
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Reply from Cobana Energy

Hi flo,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Khalid! :)

Kind regards,

Cobana Customer Care.

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Rated 5 out of 5 stars

Excellent service

Excellent service. Kash sorted out our new contracts for gas and electricity quickly and efficiently. The prices for both were very good. Kash made the whole process very easy and stress free. Thank you Kash, I shall be returning to you in the future!

September 26, 2024
Unprompted review
Cobana Energy logo

Reply from Cobana Energy

Hi Ms Riggall,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Kash! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Amazing Customer Service!

Amazing Customer Service!
Khalid previously worked with one of my colleagues, however I had recently taken over our utilities contracts after she left. Today I found out that 3 of our contracts were out of date! I contacted Khalid and he made the process super easy, all I had to do was send him some invoices and answer some easy questions and he quickly came back to me with alternative pricing with different suppliers. We've signed 3 new contracts within the space of just under 2 hours! As I'm not a home-owner myself I'm completely clueless when it comes to things like this, so I am so glad that this was such a straight forward and stress free process

September 25, 2024
Unprompted review
Cobana Energy logo

Reply from Cobana Energy

Hi Kelsey,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Khalid :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Excellent service

spoke with Jimmy and Kash. They were polite, courteous and very professional. An excellent team and I would recommend them to anyone looking to save money on electric supply. Well done👍

September 11, 2024
Unprompted review
Cobana Energy logo

Reply from Cobana Energy

Hi Customer,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Jimmy & Kash! :)

Kind regards,

Cobana Customer Care.

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