Kudos Showers Reviews 482

Our sliding door shower has been totally reliable for 18 years only needing a new runner wheel last week. Brilliant customer support helped me order the part needed which arrived 2 days later. The s... See more

Purchased our Kudos shower in 2007, it was an investment piece & still looks as good as it did then apart from the chrome paint peeling from the waste which as it is under a chrome cover you can't see... See more

I purchased a property which had a (now) out of production Kudos Corner Curved Shower unit, which had seen better days, in the bathroom. As I was unable to replace it like for like the customer... See more

I have a Kudos folding bath screen and needed to repair some of the hinges. Although I did not buy direct from Kudos they were extremely helpful in supplying replacements parts FOC without question.... See more

I have owned a Kudos shower screen since 2013 and I needed a replacement seal for the base of the glass. I was initially unable to find the correct seal on the web site and sent a request for advice... See more

Initially ordered on the website, this wasn’t great and whether it was my lack of knowledge or lack of an intuitive website design, I struggled to both identify the right product and then there was an... See more

Great customer services and problem solving. We had a problem with our shower door not closing after our en suite had been revamped. The builder assured us that the shower door was fitted correctly... See more

I lost a small plastic clip while fitting a Kudus Divera shower enclosure . My email for a replacement part was answered within an hour asking for a few details. A few days later the part appeared in... See more

The quality of the Infinite Shower side panel and door is simply superb ! Solid construction that blows the run of the mill competition away. I will not look anywhere else when replacing my other s... See more

KUDOS PINNACLE 8 SLIDING SHOWER ENCLOSER 1400 X 800MM, recevied from Bathroom Supastore supplier based in Swansea. Came with missing parts which I had to chase through Bathroom Supastore, after few em... See more

Recently I had to repair a curved corner kudos shower enclosure as the main door had come off. After speaking to Emily about which exact model it was, she was able not only to supply all the cor... See more

Have had an Original Classic pivot shower door for several years and needed to replace vertical door seal. Kudos customer services team could not have been more helpful in advising on procedure to acc... See more

Excellent customer service from Anne when I requested a spare part that had broken, thank you!

Great support from Genna after a small chip was found in one of the glass panels. The shower screen had already been fitted however she took hold of this and kept us informed after the difficult lock... See more

Slipped in the shower and broke the drain cover. Found the Kudos team to be very helpful and pointing me to a different firm that could provide the drain cover, even sending a photo and hyper link. A... See more

I have had a problem with a shower door edge seal splitting causing water to leak from the shower unit. I spoke with Lindsey at customer services and explained the problem and it transpired after she... See more

I have two Kudos shower enclosures and, although 19 years old, they are still perfectly serviceable. I contacted Kudos and was pleased to hear I could still get the replacement seals and fitting instr... See more

I had a fall in the shower at home and sheared one of the hinges on the ‘flipper’ . I contacted Kudos via their customer service on their website. Their response was quick, they asked for some furt... See more

I spoke to Lindsey asking if she could provide any information regarding a shower tray we have just had installed. I needed to know how to clean the product. Lindsey was very helpful and emailed the d... See more

After almost 20 years I decided to relace all the seals on my Kudos Shower. There was difficulty in ensuring I had the correct seals but the Customer Services Department was excellent. After a few... See more

I wrote to Kudos about a seal on a Pinnacle 8 shower enclosure that was shorter than specified. This wasn't noticed on delivery but only on fitting. My email to Kudos was answered by Genna Nelson in... See more

Contacted the customer services team for advice regarding ordering a replacement part and received great service from Michael who was knowledgeable and very helpful. Although there was an issue with o... See more

I rang hoping to order spare parts for our Kudos four panel bath screen as I was having difficulty ordering on the website. ( old and techno phobic) Lindsey explained it is not possible to order ov... See more

Having recently required spare parts for my 20 year old Kudos Shower I tried searching the internet for the parts which varied in price from £5.00 to in excess of £20. Being unsure as to the “Quali... See more

Had an excellent experience with Kudos. Efficient, swift, helpful. Delightful lady Anne helping me with my query. Could not have been better. My query was resolved !

Excellent customer service! I have a fairly old Kudos shower unit and I needed to replace the seals. I didn't know what model the shower was so rang Kudos. They quickly identified my shower and I... See more

Rang kudos earlier today about replacing a seal on a curved shower unit. Wasn't sure of the model but Lyndsey asked me to send photos and then sent me a link so I could order the correct seal. In fact... See more

The sliding door on our Kudos Original Bow shower enclosure spontaneously shattered (when no one was in the bathroom or shower). Spoke to Kudos, hoping to purchase a replacement. They where extremely... See more

I have recently been in touch with Kudos for some spare parts for my shower cubicle. The speed and quality of response regarding my query was fantastic! I cannot recommend them highly enough - exce... See more

Needed to source a shower spare part but was unsure which one. I contacted Kudos customer service who were most helpful and replied to my request within minutes. With their reply I was able to order t... See more

The best customer service I have ever received! I needed a spare part for my shower screen. Requested help via email. They telephoned, looked into it for me, and advised which part I needed confirmed... See more

I wrote to Kudos about a glazing seal is missing on Ultimate 2 wet room and a door seal was damaged on Pinnacle 8 shower enclosure. This wasn't noticed on delivery but only when our builder try to fit... See more

I recently had a problem obtaining replacement seals for a shower panel. I contacted the customer service department at Kudos Showers. Firstly I spoke to a person rather than one of those infernal “bo... See more

Update on my Shower Screen's with what appears to be the Lifeshield coating failure. A Kudos engineer visited today and the resolution is that Kudos are going to replace the glass. So that is a res... See more

My shower screen door exploded when only 4 years old. I was so pleased that I had bought a Kudos product as it has been replaced without hassle. Despite the lockdown Genna has communicated regularly... See more

I emailed the Kudos technical department because I was having a build-up of water round the drainage area of my shower every time it was used. I received an email back in a couple of days from Genna... See more

Really great service. I had an issue with payment. Kudos contacted me by phone after I emailed them and resolved the issue immediately. Without going into too much detail they displayed an exceptional... See more

Have had a Kudos quadrant shower cubicle for 17 years now but the time has come to replace the glass screen. My plumber was struggling to establish a model number and so I got in touch with Kudos dire... See more

Just an excellent product. My bathroom fitter complemented my on my choice and had no problems fitting it. Parts supplied for left or right opening. He forgot to stick a small defector onto a bottom r... See more

The genuine Kudos parts I received were absolutely first class. The wheel kits were easy to fit at the top of my curved glass shower door. The bottom guides have put the door back to its original cond... See more

Fantastic Company with excellent customer service. Amazing products backed up by excellent customer service which goes along way. Would highly recommend the kudos brand and Genna in technical... See more

Contacted hoping to track down some replacement fittings for an 8 year old shower screen. Amazing service, parts sent out to me within three days, identified from a photo and fixed the issue. Thank yo... See more

Had a ‘jumping’ sliding door on a peninsular shower. Quick response requesting a video and got a quick reply suggesting how to fix it. Very prompt and helpful.

Fast efficient response to my technical problems The shower screen I purchased 6 years ago is as good as the day I purchased it - excellent quality

Excellent service received from Becky Allen, I had an issue with a product item from a different supplier, to then find out that Kudos were in the process of manufacturing the same style produ... See more

A very helpful team at KUDOS Showers. After an initial email enquiry and a few follow-up questions, Genna Nelson, Technical Adviser, helped me to identify the replacement parts that I needed for our... See more

Been speaking with Genna in technical support. The shower cubicle we have was purchased in 2002 and the seals had become yellow and brittle with age. A lot of companies offer lifetime guarantees w... See more

At last - a company which values customer service. It is so refreshing to deal with a company which responds quickly and efficiently to answer questions and to deal with any issues. Both Louise Simpso... See more

We bought our shower from Roy Waterhouse in Bradford and he contacted Reece for us when we had a problem. Service engineer Reece came and repaired the door and he was the most obliging & friendly t... See more

Recently used Kudos customer services to get a part and they responded very quickly and the agent was really helpful. They've obviously improved considerably and that's great. Originally I had sa... See more