DL

Denis Lidstone

United Kingdom

Reviews

Review of Kudos Showers


Rated 5 out of 5 stars

Finding the right seals after almost 20 years

After almost 20 years I decided to relace all the seals on my Kudos Shower.
There was difficulty in ensuring I had the correct seals but the Customer Services Department was excellent.
After a few interactions I now have a complete set of the right size seals.
Thank you Anne

June 1, 2025
Unprompted review

Reply from Kudos Showers

Thank you for taking the time to leave your review. We are pleased that we have managed to support quickly and efficiently with your request and hope you have everything you require. We will make sure to pass the great feedback to Anne in the Customer Services Team. If you need anything further, don't hesitate to contact the team for support.

Review of NEFF Home UK


Rated 5 out of 5 stars

The experience and professional engineer calls…

Quality and speed of service supported by the quality and friendliness of your engineers

January 7, 2025

Reply from NEFF Home UK

Hello, thank you for taking the time to write your review.

We’re delighted to hear that you had a positive experience with both the quality and speed of our service, as well as the friendliness and professionalism of our engineers.

Thank you for your feedback.

EJ
NEFF Home Appliance Customer Service

Review of Admiral Insurance

Review of Kettler GB


Rated 5 out of 5 stars

Customer Service at its Best

The response was excellent and a worked example other companies should follow
Good staff on the phone
Clear comments on what I needed to do
No fuss
My faulty items were replaced quickly

May 31, 2023
Unprompted review

Reply from Kettler GB

Thank you for taking the time to share your wonderful experience with Kettler GB. We are thrilled to receive your 5-star review and appreciate your kind words regarding our customer service.

It is incredibly gratifying to know that our team provided you with an excellent response and that you found our service to be exemplary. We always strive to go above and beyond to meet our customers' needs, and your feedback reinforces our commitment to delivering the best possible experience.

We are pleased to hear that our staff members were helpful and professional when assisting you over the phone. We believe that clear communication is essential in providing exceptional service, and we are glad that our comments helped guide you in resolving the issue.

We sincerely appreciate your recognition of our efforts and your kind words. It means a lot to us that you had such a positive experience. Should you have any further questions or need any assistance, please do not hesitate to contact us. We are here to help and ensure your satisfaction.

Thank you once again for your glowing review and for choosing Kettler GB. We look forward to serving you in the future.

Review of AIT Home Delivery UK Ltd


Rated 5 out of 5 stars

Delivery of order

It was all very straight forward
Delivery on time
Items carried to my garden as requested
Staff quiet but respectful
Done efficiently

May 31, 2023
Unprompted review

Reply from AIT Home Delivery UK Ltd

Good morning Denis,

Thank you for your lovely feedback.

I am happy to hear that your delivery experience was first-class!

We hope to see you again very soon.

Review of Boots Hearingcare

Review of Cartridge Discount

Review of Evri

Review of British Gas Lite


Rated 5 out of 5 stars

The procedure was very straightforward…

The procedure was very straightforward which has been my experience over the last years with British Gas.
My only concern is how competitive the figures are?

July 22, 2022

Reply from British Gas Lite

Hi Denis,

Thanks for your wonderful feedback 😊.

We are so happy to hear that the procedure was very straightforward. We do try to be competitive in this fast moving energy market. Thanks for letting us know.

Best regards, BG Lite.

Review of Carpetright Limited

Review of Cartridge Discount

Review of Evri

Review of Evri

Review of Baxi UK


Rated 5 out of 5 stars

Your engineer was excellent

Your engineer was excellent. Kept me informed and explained the problem.
My disappointment was to have a fault on a boiler that was installed only 2 months before.
I made the change to a new boiler because of the reliability problems with the old one.

July 23, 2020
Unprompted review