Garry Bellott

Excellent service received from Becky Allen, I had an issue with a product item from a different supplier, to then find out that Kudos were in the process of manufacturing the same style product, I contacted Kudos for some guidance to see if their product would fit the shower tray we had already installed as it was for a pentangle shape enclosure. Becky confirmed their product was in the process of manufacturing and would be available soon, but no instructions available at that point. I waiting a couple of weeks and then I received an email from Becky sending over the instructions, I hadn't even prompted the response so she had me on a list of follow ups and sent them as soon as they came available which I was really impressed with.

I then asked if their Pentangle Enclosure would fit the shower tray from a different supplier that we had already installed and Becky confirmed that yes the enclosure would work. I met with my clients this morning and gave them this alternative option and they were very pleased with the solution and agreed to proceed which means I can now finish the job with assurance.

I have since processed my order with my distributor, and Becky has even come back to me and confirmed that Kudos has received the order.

Becky you are a great asset to Kudos delivering the customer service that is so important and greatly appreciated.

Good luck