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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent service, noting its competitive prices and the swiftness of delivery. Consumers appreciate the clear communication and the helpfulness of the staff, who are quick to offer advice and resolve any issues. People highlight the ease of ordering, the quality of the products, and the efficiency of the delivery service, particularly when Royal Mail is used. Consumers also value the company's wide range of products and accessories, often available at very competitive prices. Reviewers are pleased with how quickly their orders are dispatched, with many receiving their items the next day. The positive experiences shared reflect a high level of satisfaction with both the products and the overall service provided.

Based on these reviews

Rated 5 out of 5 stars
Verified

The price for the sealskinz waterproof socks was very competitive and no delivery charge. I wanted to change the delivery address so emailed high on bikes and got a reply very promptly to confirm t... See more

Rated 5 out of 5 stars
Verified

The Zefal MTB mudguard was a great price even including postage still cheaper than Amazon, arrived very quickly, no quicker than others offering the item. Would definitely use again Thank you

Rated 5 out of 5 stars

I bought a Dura Ace crank and chain ring set in HOB's sale. A month after purchasing it at an exceptionally good price, I realised that this component wasn't exactly what I needed and so I boxed it b... See more

Rated 5 out of 5 stars
Verified

Very easy to order online, and very fast delivery...both plus points, and I would definitely be prepared to order from HighonBikes again...but the Fizik saddle bag I ordered is so small, much smaller... See more

Rated 4 out of 5 stars
Verified

I wanted some Kool Stop Dura2 brake blocks, and also some wax lubricant. I settled for the was that HighonBikes sold (Squirt) in order to get the postage-free delivery. I would have preferred Effett... See more

Rated 4 out of 5 stars
Verified

The chainring shipped was not the same as the image shown on the website. Essentially the same, teeth, bcd, offset, make etc. But, a small difference in design meant it wouldn't fit my spider. It wo... See more

Rated 5 out of 5 stars
Verified

Good website and decent price, the only place to have the grips I wanted in stock too. Excellent dispatch and delivery service, ordered late afternoon Thursday and arrived early Saturday morning. Firs... See more

Rated 5 out of 5 stars

Excellent service with prompt delivery. I bought a saddle which sadly wasn't right for me. I spent some time trying to get the fit right and spoke to the manufacturer. In the end I needed to retu... See more

Rated 5 out of 5 stars
Verified

Item I wanted was available and in stock. Placed the order Thursday afternoon, item arrived the following day, one day earlier than was the Saturday which was still great. Would definitely recomm... See more

Rated 5 out of 5 stars
Verified

Easy to order on line quick delivery and great price on MET helmet Very pleased and would recommend

Rated 5 out of 5 stars
Verified

A very positive experience, had a question before I ordered which was quickly answered by Mike which gave me the confidence I needed. The package was well packaged and delivered quickly by Royal Mail... See more

Rated 5 out of 5 stars
Verified

After another online retailer let me down (told me AFTER I'd paid for something it was out of stock)I was in a pickle. I needed a component for my daughter who had a race in 3 days time. Mike at HighO... See more

Rated 5 out of 5 stars
Verified

Great Website for all your cycling needs whether it be Mountain Biking, Gravel riding or riding on the road. I needed a replacement Shadow Plus Rear Mech for my Mountain Bike and Highon bikes had it... See more

Rated 5 out of 5 stars
Verified

Excellent service at a very competitive price. I made an error ordering a set of pedals and phoned up next day. The person that answered was courteous and it wasn’t any trouble in changing my order.... See more

Rated 5 out of 5 stars
Verified

I contacted High on Bikes with a question regarding the product I purchased. I emailed and phoned. My questions were answered extremely quickly and I had confidence that I was ordering exactly wha... See more

Rated 5 out of 5 stars
Verified

Very good communication, good price, swift delivery. Best of all for me - they use royal mail. So many places charge delivery and then send via Evri and you find it in your bin! Recommended.

Rated 5 out of 5 stars
Verified

They had the product I was looking for at a good price. I have used High on Bikes a number of times over the last few years and their service has always been excellent, the experience this time was up... See more

Rated 5 out of 5 stars
Verified

Ordered a PZ Racing quill adapter after lots of research. Great quality item at best price and even better that free delivery was accessible and there was additional 10% reduction that weekend. Fast d... See more

Rated 5 out of 5 stars
Verified

Fantastic customer service. John gave me great advice prior to me placing my order. We need retailers like this. Thank you very much for your appreciated advice. The item was also received very prompt... See more

Rated 5 out of 5 stars
Verified

Great service as always. Very quick delivery, quality parts (brake pads) at a great price. I have used HighonBikes many times, always a reliable and prompt service, Thank You.

Rated 5 out of 5 stars
Verified

Very helpful when I rang to confirm all the parts that I was going to order were compatible. The chain I was going to order was not correct for my ebike , that chap that I spoke with gave me the corre... See more

Rated 5 out of 5 stars
Verified

An utterly reliable supplier. I bought a very rare item on this occasion an, even though I had to wait some time for availability of the brake blocks, they arrived in due course.*

Rated 5 out of 5 stars
Verified

Never used high on bikes before, impressed with the price, no delivery charge, great communication and speedy delivery. All in all superb. Will order more in the future. Excellent service

Rated 5 out of 5 stars
Verified

I purchased some bike stands from this company and was very pleased with the product and how quickly they were dispatched and arrived very prompt . Will definitely use the company again , well done g... See more

Rated 5 out of 5 stars
Verified

Nice product at a great price plus swift delivery. The item purchased was well packed and arrived in perfect condition. Highly recommend High on Bikes!

Rated 4 out of 5 stars
Verified

Good price. But, ordered Monday night and paid for faster (not express) delivery. Didn't get dispatched until Thursday, so arrived too late (item was defo in stock when I ordered)

Rated 3 out of 5 stars
Verified

Ordering was quick and hassle free uaing the website, but delivery took a long time in comparison. The item I ordered, basically sat on a shelf in the warehouse for 4 days doing nothing, before bei... See more

Rated 5 out of 5 stars
Verified

I placed my order, they delivered. Exactly how it should be. I searched some competitors they could only do part order, they gave me my four parts, i give them 5 stars. 👍

Rated 5 out of 5 stars
Verified

Excellent service, made contact with a query, they replied quickly and made amendments to my order to ensure I had it when I needed it.

Rated 5 out of 5 stars
Verified

I would say HighonBikes has a great range of cycle parts and accessories at very competitive prices.

Rated 5 out of 5 stars
Verified

User-friendly website. Very good communication. Goods delivered as ordered and exceptionally quickly.

Rated 5 out of 5 stars
Verified

Great price excellent customer service. Recommended seller of bikes/parts.

Rated 3 out of 5 stars
Verified

Ordering 'hot embrocation' on-line was simple and I was notified by email on progress of the order. It arrived in good time too. Unfortunately, the plastic container had split a bit, so some of the... See more

Rated 3 out of 5 stars
Verified

Good price for product. Prompt and hassle free ordering and delivery. Only downside was tyre came folded into a figure of eight, crammed in half and squeezed into a plastic catalogue style packaging.... See more

Rated 3 out of 5 stars
Verified

Thank you for the recent items I bought from you always posted in good time and for a competitive price. My one concern for my last purchase was that it arrived in a non padded grey postal bag that wa... See more

Rated 3 out of 5 stars
Verified

Tried to order from eBay using click n collect - but Ebay system glitch would not allow one part to be sent via c and c even though postage listed as free. Ordered from online store thurs on 49 hou... See more

Rated 3 out of 5 stars
Verified

Very satisfied with delivery but disappointed there is no free returns. I ordered small for my 16 year old who is a small and its huge! It fits my husband who's an extra large but now will cost me... See more

Rated 3 out of 5 stars
Verified

This is my first order with HighonBikes, I liked their deals so ordered a pair of cycling shoes. Although the correct product game they were considerable sizes smaller than ordered? I have sent them b... See more

Company replied

Rated 3 out of 5 stars
Verified

Royal Mail apparently tried to deliver Friday, said we were not open, rubbish, they were delivering to my works address which was open from 6.30am to 5pm. Not even a card left, was left to me to go... See more

Rated 5 out of 5 stars
Verified

Great service. Asked a question a few years ago regarding availability of a certain bike chain just after covid. Staff were very quick in getting back to me with alternatives. Hence Ive returned. E... See more

Rated 5 out of 5 stars
Verified

First time using High On Bikes, Received my order super quickly! Really impressed with how fast you guys dispatched my item! Pretty much arrived next day! Stoked with my purchase really competitive... See more

Rated 5 out of 5 stars
Verified

Great! No problems whatsoever, so all good. Good choice, delivery and best price.

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Company details

  1. Bike Accessories Store

Information provided by various external sources

High on Bikes Cycle Parts and Accessories

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Bought a whole new hydraulic brake unit…

Bought a whole new hydraulic brake unit front and back a friend told me to get a clarkes clout system and he will put it on I could of bought one £10 pound cheaper but for that ex £10 I bought the best for £48 really really made up with it thanks very much 👍🏻👍🏻

October 9, 2025
Rated 5 out of 5 stars

Happy long term customer

I have been using High On Bikes for my bike parts for a long time now and have had nothing but good experiences.
The website is very easy to use and there are actually people behind the business who have always been very helpful when needed 👍🏻

October 6, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

The price for the sealskinz waterproof…

The price for the sealskinz waterproof socks was very competitive and no delivery charge.
I wanted to change the delivery address so emailed high on bikes and got a reply very promptly to confirm the change had been made.
The socks arrived on the day they were promised.
I would most definitely use this company again for best price and service

September 30, 2025

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