Enterprise has gone downhill
We have hired from Enterprise at Edinburgh station before, but probably never again. Since the pandemic they have greatly increased what they try to charge you for "extras". Car hire used to allow a second driver at not extra cost, now it is extortionate, so I had to do all the driving myself for 2 weeks. It's not as if it would cost any more for Enterprise; only one person can drive at a time. The £1,500 excess is ridiculous, and we wasted ages on collection as their member of staff insisted on giving us the hard sell on their insurance, although I had explained that I had bought a year's excess cover elsewhere at a fraction of their price.
We had decided to hire a car from the second smallest category "Vauxhall Corsa or equivalent", so space wouldn't be too tight. We were given a Fiat 500, and you can't get much smaller than that! Half a metre shorter than a Corsa, for the same price. I wonder if they actually have any Corsas.
All very expensive for what you now get.
May 24, 2024
Unprompted review