UPS Reviews 7,238

I strongly advise everyone to avoid using UPS for deliveries. Every time I had a package scheduled for home delivery, I made sure to stay at home and wait. Yet, UPS never even attempted to deliver to... See more

I would give a 0 if I could the worst delivery company ever. I had ordered an Ipad that was supposed to arrive today, I called in sick at work so that I could be home when the package arrived only for... See more

The worst delivery service company ever. Whenever I order shoes online, it delivers with UPS. The courier did not wait 1 min that I go down stairs and get the parcel!!! He left and send notif that de... See more

Seeing all the review here more than 90 percent people unsatisfied with UPS including me. Order online for water they never deliver it. They want you to pick up in their pick up point. Bad customer se... See more

This Useless Parcel Service UPS are the worst couriers I have ever had the misfortune to deal with. I have now had two high value parcels stolen (by staff?) whilst in their possession. In future, if a... See more

I placed a parcel in the care of UPS for an overnight delivery from Brussels to London on the first of the month. It didn't arrive the next day so I consulted their track my parcel page. It wa... See more

Could you please pass the following on to whom it may concern? Thank you! I understand UPS may have constraints. That is not an excuse for lack of professionalism. UPS already give large time... See more

Honestly, UPS has been a complete nightmare. First, they lied about “attempting delivery” when I was home the whole time. Then they promised the next day between 9–1. I wasted my entire day waiting,... See more

I've been at home. Courier didn't rang the bell and I got a notification that the package hasn't been delivered as there's been nobody home! It's every f------g time like that with UPS in Netherlands!... See more

Sat waiting no parcel yet received message tried to deliver then told have redeliver next day so went out then sent message parcel delivered like hour later came home straight away no parcel yet photo... See more

I returned a bathroom vanity unit to victorian plumbing via UPS- the items were completely unused and in original packaging - I employed UPS to courier the items- the package that I sent via UPS was c... See more

The absolute WORST service! As like many others they lied about attempting to deliver my stock I have customers waiting for! Customer service are rude and unhelpful! Why they can’t contact driver whi... See more

Dreadful company. Despite responding to all requests for information over the past month, Im advised today that my parcel (3kg containing chocolate for my son) has been destroyed! Innacurate tracking... See more

Loses packages, never arrives on time and above all lies about delivery status. I have been home all day and they just sent me a notification that apparently the second delivery attempt failed since I... See more

UPS does NOT do “what it says on the tin”! World Wide service? Not in Norway!! Their express service, 24 hours, next day delivery is absolutely rubbish - even the lady in the post office said the... See more

They’ve delivered our package valued at £400 approximately to address we don’t know . The picture is also very poor quality. So, we tried to contact them or find on the map where the parcel was droppe... See more

They offer a facility to give drivers instructions where to leave parcels, just try using it, totally impossible. They want you to register which I did, sent back to leave instructions for delivery, t... See more

Cannot rate any worse. They have my delivery in Southampton for 3 days and is not moving. Tracking on their website is a joke. It keeps telling me it is on its way. Asking the chatbot what is happenin... See more

I made the mistake of having to order parts for a boiler repair! Dispatch by DHS, the person there was very helpful. Then UPS was to ship it! Got notification it was in NI and just paid £19.68, and... See more

Yesterday My tracking stated that it was to be delivered today. Now it states that a delivery date is not set?????? No contact number or email address. NOT AT ALL HAPPY. I can't wait until the usel... See more

ZERO STARS if possible! I am 52y.o and I have never seen a worse delivery company than UPS. I ordered a laptop and they struggle for the last 2 weeks to deliver it. They are not updating their map for... See more

This is the most terrible company I ever experienced , I had problems with three packages in one month Two are still missing and one is still not delivered while it is allready a few weeks in the cou... See more

I.m.o. probably one of the worst of all couriers and package delivery companies! By far! I can’t count the number of times something went wrong during their delivery process, very often titled « uncon... See more

What a bunch of Not fit for purpose delivery drivers Co sent out the purchased part I paid express delivery to Rimmer who paid UPS. Supposed to be delivered on 23. 4 EMAILS with different delivery tim... See more

Worst service in the world They refuse to read the attached invoice for international billing and keep blaming customs the they keep asking for a power of attorney now I'm instructed to supply MTC... See more

After more than 6 times same questions answered. 2 times customer service calls. 0800 number incorrect, asked to caal a local fee number. Still not resolved and not providing Hat is actually needed... See more

Every time i parcel has to arrive with UPS i feel like i want ot die because i know that it is not going to arrive. If I could, I would give this service less than 1 star. At first, they lied about... See more

Delivery time never correct, now this is 3 cases out of 3 within a few weeks. They let you stay home with a time frame for the morning that they never hit, then need to be home the whole day cause yo... See more

It's a pain to use UPS!!!! Don't use it. Can't believe how it could be so lousy!! I am waiting for a international package. I has been more than 12 days, I still don't see delivery date on its websit... See more

They need to make a no star button specially for this Company. The next time I see UPS as the only delivery option, I will just order at another store. All stores need to stop working with this low qu... See more

I cannot change my delivery preferences and cannot find any help when I call the ups store. Get transferred from one department to the other with no solution.

Their tracking says they attempted to deliver my item, but I was home all the time and they never did. On the next day they promised the delivery between 9 and 13, I was waiting the whole day and they... See more

I ordered a pickup on Tuesday morning and nobody showed up before 18 so I called to check what happened. The operator told me to wait until the end of the day and to call again in the morning. Nobody... See more

I've been waiting for my cargo all morning and I look up and it says "A new delivery date has been requested". This company is so bad, it's a piece of shit. And you cannot reach customer service live.... See more

Firstly, the delivery person lied, and claimed to have attempted to deliver my package while I was waiting for them at home all day. Then the first customer service agent I spoke to lied, and said tha... See more

If there was a category for no stars then I would leave that. Even though I have a door cam their web site says the package wasn’t ready when the driver called, must be the invisible courier, this... See more

Completely incompetent. No support. Garbage website. Stayed at home specifically to receive the package, now the tracking says: "oh, we missed you, you were not at home." This is pure lie.

I don't want to give them any stars - keep changing my delivery slot and keep trying to deliver to the wrong address and no easy way yo speak to anyone who can help

Absolute garbage. Took a day off for a shipment of 5 packages. Was supposed to arrive in the morning. Pushed back to afternoon. Suddenly one would arrive a day later (I TOOK A DAY OFF). And not eve... See more

I am always giving this company a chance and they fail every time. Always waiting for them and never deliver the package at home! Horrible

Again I have ordered something where UPS is doing the transfer. Again it is a lost package. Again it says: delivered, but it is not. Again I put in my own adress. Stayed home and they "brought" it to... See more

If I could give less stars I would, this ramshackle outfit has just cost me circa £400. £350 in damaged goods, £31 for initial shipping ,and £24 for (unagreed) return shipping. This fiasco began when... See more

Again the delivery guy did not have energy to ring the bell at my door and just marked as "not at home"... I took my day off just to wait for this package.

Lekker bezig UPS met je 91% 1 ster…. BE CAREFUL! Some time ago UPS Netherlands changed their policy allowing drivers to drop parcels in front of your door if no one is home without asking permissio... See more

This is hands down the worst company. They are really bad. They do not attempt delivery and then divert your parcel elsewhere to an inconvenient drop off point. They try and catch you out by getting... See more

Rubbish app, unable to sign in despite entering correct username, email and password. I should not be surprised having seen the ratings of one start on TP.

Worst service ever. Avoid it at all cost. My package wasn't delivered to my place. Instead, it was left on some "point" where now I need to go. Disgusting service, I'm sure all of the workers are us... See more