EK

Elizabeth Kousiounis

United Kingdom

Reviews

Review of Hillarys


Rated 1 out of 5 stars

Worse company if you get any issues !!!

Can honestly say I have never met such bad service 9 weeks now still being told refund been paid over over for weeks yet nothing then speak to different people told different excuses only one lady Becky Lockhart seems genuine and contacted finances I feel for her working for such a bad company as lack of care comes back on the workers read so many bad reviews my advice check out reviews google before thinking about using !!!still no refund showing now 10th Oct 😡😡now gone to resolver only to be told can not find my case and then this is not CS even though email states CS 😏find still not showing have emailed requesting ARN but so far nothing back now end of the 14th October not had any messages from you Becky 🤔🤔

August 8, 2025
Unprompted review

Reply from Hillarys

Hi Liz,

I am so sorry that the funds are still not showing.

I'll speak with our Finance Team again on Monday and come back to you.

Best wishes

Becky

Review of UPS


Rated 1 out of 5 stars

Terrible delivery and CS

Sat waiting no parcel yet received message tried to deliver then told have redeliver next day so went out then sent message parcel delivered like hour later came home straight away no parcel yet photo of parcel dump against my wall outside block flats on main road ok so proof they left it but it is not there didn’t even try to hide it 😡paid £12.99 for delivery too and they can’t communicate with customer so now told have to deal with seller Blinds to go 🫣🫣

October 2, 2025
Unprompted review