I've ordered and received the radiator and valves. Everything went very smoothly with great delivery service: prompt and being kept informed. The online catalogue was also easy to navigate wi... See more
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Operating online since 2004, Trade Radiators has a huge range of radiators, heated towel rails, valves and accessories on their website, all at fantastic prices. If you're replacing a single radiator, or completely refitting a whole house, make Trade Radiators your first port of call. A massive variety of styles, sizes and finishes are available, so you're sure to find something perfect for your home, office or any other place in need of heat! All radiators and rails come with free delivery to all mainland UK addresses. There is a customer support team available via phone, email and live chat to give advice and answer any questions.
82 Mitchell Street, G1 3NA, Glasgow, United Kingdom
Replied to 88% of negative reviews
Typically replies within 1 week
Woudnt let me mum and me return radiator within their returns policy date and am left stuck with radiator I can't use and hasn't been unpackaged. Me mum used to order all the time won't be anymore. Disappointed is an understatement
Reply from TradeRadiators
Lovely products at a good price - the valves particularly are beautiful. Also really friendly and professional customer services.
Reply from TradeRadiators
First radiator arrived and one end was missing paint and the other too much around where the vent would go (picked). Contacted customer services and they assured me the new one being sent woukd be checked before leaving warehouse. New one arrived with same issues. Absolutely shocking service and quality control. Apologies for the inconvenience doesn’t cut it when you’ve been lied to and driven a 30 mile round trip to customers house only to feel embarrassed by your lack of overall care .
Reply from TradeRadiators
We have used Trade Radiators twice, excellent customer service, first time we ordered incorrect valves, rang customer service who helped identify the correct ones needed, arranged return and replacements sent out in days. Products are very good quality, delivery always come when the say and keep you updated of time, would definitely recommend to anyone, company that are always happy to help. First Class :)
Reply from TradeRadiators
1200w radiator element went wrong within a week they weren't really interested in replacing so I'm buying another one from a different company and won't ever use this lot again
Reply from TradeRadiators
I was trying to get traditional radiators
Trade Radiators has a best deal of 15 Years guarantee on Oslo Nordic Range.
Looks very good as well.
Reply from TradeRadiators
Great service . Delivered next day after order. Installer had a query and great customer service. Will definitely use again
Reply from TradeRadiators
Excellent advice, a significant amount of patience from the adviser I spoke to on several occasions and excellent products that have had a lot of complimentary comments from friends and tradesmen who have been working in the house.
Reply from TradeRadiators
They say that the true measure of a company is how they respond when something goes wrong. When our radiator was installed, there was a small leak, and I am very happy to report that Trade Radiators did everything they could, at no extra charge, to help us solve the problem. Kim was patient and helpful, and she responded to every question and request I had quickly. We will be purchasing from Trade Radiators again.
Reply from TradeRadiators
I ordered a radiator at a good price and it arrived next day, I was kept in the loop all the way through. I also ordered the valves at the same time which arrived the next day by a different courier again very easy!
Reply from TradeRadiators
Truly disappointing experience. The courier this company is using is not reliable. On five occasions DX failed to deliver the item and keep asking to rearrange the delivery for another day. Three weeks after the initial order my patience ran out. Had to cancel. Hopefully the refund does not take that long
Reply from TradeRadiators
Easy ordering and communication and really helpful phone assistance. Have bought from them in the past, great quality Apollo column radiators. Would definitely use this company again.
Reply from TradeRadiators
Very poor packaging used and damaged goods. This company are only the middle men and do not produce any radiators. They should use a better manufacture. Expensive items and inadequately packaged with very slow and poor lead times.
Reply from TradeRadiators
Helpful and friendly staff who made my requested changes to my order without drama. My radiator was received on time, very well packed with all the necessary brackets & fittings. Their website is informative with dimensions, drawings & pictures, all of which helped me identify the radiator l required. i will certainly use them again.
Reply from TradeRadiators
This company have been so helpful and professional, their service has been brilliant. Sending sample colour matching for the designer range has been so useful. As an artist I love look and feel of modern radiators it is an important element of my interior design. I wouldn't use anyone but TradeRadiators, I always find what I'm looking for and I'm always over the moon when they arrive. Mel Winning MA
Reply from TradeRadiators
Fantastic products at a great price and quick delivery. Very happy with the radiators and valves and would definitely recommend this company - thank you!
Reply from TradeRadiators
Lovely radiators, packaged very well. Look great now up on wall. Company were very helpful when I found I had put in my delivery address incorrectly and when I had a query about installing the rads.
Reply from TradeRadiators
First time I have ordered from this company and was so easy there website has a vast range and all the informarion required to order the radiators correctly. There outside delivery company kept me updated wuth delivery date and time and that worked like clock work no messing about waiting in for hours and driver was so friendly. Glad I chose this company to order my radoators from .
Reply from TradeRadiators
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