I've ordered and received the radiator and valves. Everything went very smoothly with great delivery service: prompt and being kept informed. The online catalogue was also easy to navigate wi... See more
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Operating online since 2004, Trade Radiators has a huge range of radiators, heated towel rails, valves and accessories on their website, all at fantastic prices. If you're replacing a single radiator, or completely refitting a whole house, make Trade Radiators your first port of call. A massive variety of styles, sizes and finishes are available, so you're sure to find something perfect for your home, office or any other place in need of heat! All radiators and rails come with free delivery to all mainland UK addresses. There is a customer support team available via phone, email and live chat to give advice and answer any questions.
82 Mitchell Street, G1 3NA, Glasgow, United Kingdom
Replied to 88% of negative reviews
Typically replies within 1 week
Great products, great service! Thoroughly impressed with Trade radiators! Loved how they recommended valves to go with my gorgeous new radiator, they finish it off perfectly. I’d highly recommended Trade Radiators.
Reply from TradeRadiators
Order came right on time unfortunately radiator was to small refunded with out any hassle good company
Reply from TradeRadiators
I've ordered and received the radiator and valves. Everything went very smoothly with great delivery service: prompt and being kept informed.
The online catalogue was also easy to navigate with useful guidance on how to calculate radiator sizes.
I'd like to give 5 stars, however we haven't fitted and used the radiator yet, hence only 4 stars. I will be checking TradeRadiators first when purchasing the vertical radiator that we will need. Highly recommend.
Reply from TradeRadiators
I have purchased a few radiators from Traderadiators and have always found the price to be reasonable. They have a good selection and delivery was quick and items well packaged.
Reply from TradeRadiators
Good website and really helpful assistance from Gemma on the phone. Delivery came exactly on time. We bought 3 large flat panel radiators. They work brilliantly and look fantastic. Couldn't fault the service from start to finish. Would highly recommend.
Reply from TradeRadiators
Outstanding customer service; highly recommend!
Reply from TradeRadiators
Second order from them to buy some Apollo Roma radiators, 6 so far. Both orders were communicated well and I was kept in form by email and telephone about the order or delivery date.
I’ve not had any issues, all the parts were packaged and arrived problem free. Competitively price in the market and fairly simple website to navigate and find what I was looking for.
Highly recommend considering them if buying radiators.
Reply from TradeRadiators
I found all your staff most helpful and professional it arrived on time the communication was excellent thank you
Reply from TradeRadiators
Really quick delivery and good communication. For everything radiator- I would use these people again.
Reply from TradeRadiators
Trade Radiators offered not only a great range of products which meant I could find everything I needed in one place, but also flexible delivery with very professional drivers who were happy to deliver exactly as I needed. Their prices were very competitive too, meaning I got a great deal on the column radiator and cast iron radiator I'd be hunting for.
Reply from TradeRadiators
I could not have the radiator i requested as it was out of stock not had been discontinued. They gave me an alternative which I accepted. Arrived within 24 hours of dispatch at 9am. Fitted by dinner time.
Reply from TradeRadiators
great product, well packaged, easily fitted, prompt delivery - great value
Reply from TradeRadiators
This was my first time using Trade Radiators, I had a few problems with the radiator I was sent, but Customer services was absolutely fantastic throughout and Gemma Jørgensen was very helpful in solving any issues & replacing the radiator for me. Can't recommend them enough & thank you for all your help, best Nick👍
Reply from TradeRadiators
Super. service , lovely radiator valves fitted easily,look great , good price ,fast well packed delivery
Reply from TradeRadiators
Radiator looks great. Next day delivery. Price was good. Helpful staff, when I called. I looked at many online. None of the websites told me that the valves would need to be ordered separately. So, glad I phone
Reply from TradeRadiators
Excellent after sales customer service, I’ve bought 13 radiators from trade radiators and after a few months one of them developed a minor issue. After contacting customer service they were able to arrange for the to be radiator collected and fixed. Great communication throughout from Gemma.
The radiators are great and the customer service matches - I would definitely recommend
Reply from TradeRadiators
Would definitely recommend Trade Radiators. Have experienced a great variety & choice of valves, rads and towel rails. Appreciated the ease of using the website, helpful customer service by email and phone, smooth efficient deliveries & returns /refunds and all round good quality which has made me very happy & impressed.
My plumbers commented on the quality of the column rads and valves and even complimented the fact that Kim and Gemma knew their stuff on the phone.
I am so pleased I went ahead with my purchases, replaced all my old rads with Nordic Oslo columns , giving off so much heat and look so beautiful, like they were always there. Thank you TR .
Reply from TradeRadiators
Great prices and very fast delivery. One of the items ordered had just gone out of stock but I received an immediate email telling me this and very usefully added a link to a similar item which I then ordered. The item was slightly cheaper and the refund to my PayPal account was done straight away. Great customer service. I have used Trade Radiators before and will use them again - highly recommended.
Reply from TradeRadiators
Irresponsible trader for the brand they carry, apparently it’s the quality issue of the product but finding every excuse not to replace or refund……Terrible service and not protecting the customer’s interests
Ordered the Nordic Raw Metal Column radiators.
Delivery came really quickly and the communication to both arrange the delivery and update on delivery were really good.
Love the radiators, they look great and the price was very competitive so we're very pleased.
Reply from TradeRadiators
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