Lovely product, excellent customer service
They say that the true measure of a company is how they respond when something goes wrong. When our radiator was installed, there was a small leak, and I am very happy to report that Trade Radiators did everything they could, at no extra charge, to help us solve the problem. Kim was patient and helpful, and she responded to every question and request I had quickly. We will be purchasing from Trade Radiators again.
Reply from TradeRadiators
Thank you so much for your kind words and thoughtful feedback. We completely agree that how a company responds when things don’t go quite as planned is incredibly important, and we’re so glad to hear that you felt supported throughout the process.
We’re especially pleased to hear that Kim was able to assist you with patience and efficiency—she’ll be thrilled to know her efforts made a difference. Thank you again for your trust and understanding. We truly appreciate your business and look forward to helping you with your next project!
Best Wishes,
Yasmin Dar