MS

Mr Smith

United Kingdom

Reviews

Review of Parker Products Limited


Rated 5 out of 5 stars

Superb kit

Been using Parker Brand for some years now, mainly for brush cutters and associated spares.
Very easy to deal with and items despatched really quickly, with good communication on despatch and delivery.
Good quality and powerful equipment that does a superb job, if you treat it right and use the correct 40:1 mix. Simple to assemble and service with the toolkit provided. The strimmer head and line work well as does the tri blade. I have bought a 3mm Oregon mulching blade for thick bramble patches, which works well on the PGBC-5200. Harness is very comfortable even for long working days

October 8, 2024
Unprompted review

Review of Gtech


Rated 3 out of 5 stars

Disappointed

Just some advice regarding Gtech support. It pains me to write this as I have a couple of hoovers and a hedge trimmer, which have all given great service, apart from needing an on/off switch, at £12.50, some two years ago.
Today I contacted Gtech support via email regarding a problem and was advised that I needed a new battery at £66 plus P+P. I found the fault to be a sticky on/off switch and very relieved I didn’t spend out on a new battery. I strongly advise phoning Gtech support rather than relying on an email diagnosis. I did get a phone call back from Gtech apologising for the mistake, which was good, although they didn’t take up my offer of sending me a free on/off switch as a goodwill gesture! (The switch is a weak point and will go again soon)

October 27, 2023
Unprompted review

Reply from Gtech

Thank you for your review, I am sorry the fault was diagnosed incorrectly. We appreciate all customer feedback, so thank you for your comments..Barbara

Review of Parker Products Limited


Rated 5 out of 5 stars

Great Experience

Used a couple of times in the last two years. Super quick to despatch ordered items, I paid for express delivery the last time and items received the next day. Bought a strimmer/brushcutter which is brilliant, so good that I’ve just bought another for a different site. Good, clear comms and all items were well packaged

June 30, 2023
Unprompted review

Review of Toolstation


Rated 5 out of 5 stars

Great stock and excellent click and…

Great stock and excellent click and collect service. Often keep items that our local Screwfix does not (or you have to order). Urgently needed a can of freeze spray for a plumbing job Sunday afternoon - only place within 20 miles to have it. Friendly and helpful staff. Good prices and availability.

October 18, 2021

Review of World of Books


Rated 5 out of 5 stars

You won’t be disappointed

Used many times and would thoroughly recommend. Books always arrive as advertised (re condition), usually within a couple of days. Vast stock, good communication, minimal packaging, all at very reasonable prices.

September 27, 2021

Review of World of Books


Rated 5 out of 5 stars

Great Books- Great Service

Used a few times now and would recommend. All items received as advertised in good condition. Fast and efficient service with items delivered by the Post Office

July 11, 2021

Review of Lighting Styles Ltd


Rated 3 out of 5 stars

Made in China

A truly average experience. Item ordered on 31st December and received today. Nice enough quality.

February 4, 2021
Unprompted review

Review of TradeRadiators


Rated 5 out of 5 stars

Bought a Reina radiator

Bought a Reina radiator - completely satisfied with excellent service and a great rad. The item was shown in stock and delivered in a couple of days. Arrived very well packaged and I’m definitely using them for the next job.

This is in contrast to my experience with another well known company who sent me two damaged products.

February 3, 2021
Unprompted review

Reply from TradeRadiators

That is absolutely fantastic to hear Mr Smith, thank you for the excellent feedback. We look forward to welcoming you back next time.

Review of Toolstation

Review of Dorwest Herbs


Rated 5 out of 5 stars

Great products

Great products - I can recommend the Omega Star for dogs and the Keepers Mix, which we’ve used for many years. Well done Dorwest on making your packaging environmentally friendly too!

January 23, 2021
Unprompted review

Reply from Dorwest Herbs

Thank you for your lovely review!

Hannah and the Dorwest Team

Review of BestHeating


Rated 4 out of 5 stars

Really disappointed as used this…

Really disappointed as used this company before with no problems. Designer radiator arrived with all packaging, including the final layer of bubble wrap intact. Went to fit and noticed two deep gouges at one end. Whoever packed this must have known and it doesn’t say much for quality control. Please be aware and I hope your products arrive in better condition.

To the companies credit, they were in touch first thing this morning and very much wanted to sort this issue, be it a replacement product or a discount. Very apologetic and I feel confident it will be resolved.

January 16, 2021
Unprompted review

Reply from BestHeating

Hello Mr Smith,

Thank you for your recent Trust Pilot review.

I am sorry to hear that your item has arrived damaged, as discussed on the phone this morning please reply to my email with an image of the damage and we can assist you further.

I am sorry for any inconvenience caused to you.

Kind Regards,
Jessica,
BestHeating

Review of vidaXL


Rated 5 out of 5 stars

Perfect!

The mini greenhouse we ordered arrived on time, was simple to put together, and exactly what we wanted - couldn’t be happier! Ordering was simple and we were kept informed throughout for a painless experience. The product is of good quality and reasonably priced.

December 18, 2020

Review of MAD4TOOLS.COM


Rated 5 out of 5 stars

Great for Scruffs Work Clothing

Ordered two pairs of Scruffs work trousers, which were a great price. Arrived really quickly and delighted with the product. Smooth and easy ordering service and kept informed until they arrived on the mat.

December 4, 2020

Review of Autoglass®


Rated 1 out of 5 stars

Think Autoglass - Think Chocolate Teapot

This is my third experience since March to fix a simple chip in the windscreen and it has been a catalogue of errors. On Saturday I was informed that the first repair had not been carried out correctly and any subsequent repair to the same area would not work long term. A warranty replacement windscreen was approved and scheduled for today in Exeter. This was required due to the ADAS systems fitted to the car requiring to be recalibrated in a workshop environment. Dropped the car off expecting a call in about 2.5 to 3 hrs. They phoned after about 40 mins saying the job was done, but all they had done is repair rather than replace - against the advice of their own “experts”. So I’ve taken the day off work and driven over 100 miles for nothing. Back along this was a great company with an excellent reputation. Certainly here in the south west that’s no longer the case.

October 19, 2020
Unprompted review

Reply from Autoglass®

Good Afternoon,

I am so sorry to read that we have not met your expectations. I will make sure feedback is made to allow us to improve. Should you need to discuss the matter further, please forward your details to customer.services@autoglass.co.uk.

Kind Regards,
Chloe.

Review of Eflorist


Rated 5 out of 5 stars

Beautiful flowers and great service

Easy to order, arrived on time and the recipient was absolutely delighted. Beautiful flowers, as ordered and the chocolates were well received too. Good value for money, and will definitely use again

May 1, 2020
Unprompted review

Review of Atlantic Signs


Rated 5 out of 5 stars

Brilliant!

I was expecting something pretty special - and that’s exactly what I have, and it looks like it was always meant to be there. This is a quality product, it arrived on time and well packaged. The instructions are very clear and easy to follow (went for the hidden fixings - which I can thoroughly recommend). The strong epoxy-resin based glue supplied worked a treat. Well done Atlantic Signs.

November 5, 2019
Unprompted review

Review of Picniq


Rated 4 out of 5 stars

We got tickets for the Spinnaker Tower…

We got tickets for the Spinnaker Tower in Portsmouth, for a visit today. It was a great attraction and the complementary photo of our visit, offered by Picniq was a lovely touch.
If you book direct with the attraction you can request a time slot, which is handy if it’s busy. Our ticket through Picniq said we could turn up at the Spinnacker Tower and either take the next available slot, or book one for a later time. The option of booking a later slot was not something that the Spinnacker staff said we were able to do, despite showing our ticket with this as a definite option (something that Picniq will need to resolve or delete from their ticket wording).
There wasn’t a queue when we went but this could be a problem in the school holidays if not resolved (in which case I would pay the extra couple of pounds to get a confirmed slot from the Spinnacker Website).
It’s a bit of a faff having to print out the ticket, rather than showing the phone screenshot, might not always be possible if you’re already on holiday

July 7, 2019
Unprompted review

Review of webuyanycar


Rated 5 out of 5 stars

Does exactly what it says on the tin!

Does exactly what it says on the tin!
Had an appointment today with Adam at the Barnstable office. Friendly, quick, efficient and simple. I will never sell a car privately again, no adverts, lengthy phone calls, tyre kickers and time wasters, ever again - bliss!

October 4, 2018
Unprompted review

Review of Eflorist


Rated 5 out of 5 stars

Highly delighted.

Completely satisfied, and highly delighted! I ordered a basket arrangement for Mothers Day, the order having been processed and delivered through Roys Florist in Gosport, Hants. The arrangement was perfect and delivered exactly on time as promised. I have previously used other (more local) florists and been very disappointed by the poor service I have received and the quality of the flowers delivered, so it was a relief that Roys, via eflorist, go it so right.

March 11, 2018
Unprompted review

Reply from Eflorist

Dear Mr. Smith,

Thank you very much for your kind review!

It is great to hear how you enjoyed our service and we will be sure to pass on your positive comments to our florist.

Kind regards,
eFlorist

Review of Purplebricks


Rated 5 out of 5 stars

Excellent local expert - Chris Haigh

I can thoroughly recommend local expert Chris Haigh, who carried out a valuation for my just recently. His detailed knowledge of the area and the local market was “spot on” and coupled with his very professional, yet easy and unstuffy manner, it made the whole thing a very refreshing experience. With everything clearly explained, and all my questions expertly answered, all I can add is - thank you Chris!

March 6, 2018
Unprompted review

Reply from Purplebricks

This is a lovely recommendation for our Local Property Expert Chris, thank you! We're glad that he was able to share his local knowledge and expertise with you Mr Smith and offer you a valuation for your property. It's always a pleasure to her of a job well done, so thank you for taking the time to share this with us.