Mr Smith

Been using Parker Brand for some years now, mainly for brush cutters and associated spares.
Very easy to deal with and items despatched really quickly, with good communication on despatch and delivery.
Good quality and powerful equipment that does a superb job, if you treat it right and use the correct 40:1 mix. Simple to assemble and service with the toolkit provided. The strimmer head and line work well as does the tri blade. I have bought a 3mm Oregon mulching blade for thick bramble patches, which works well on the PGBC-5200. Harness is very comfortable even for long working days

Just some advice regarding Gtech support. It pains me to write this as I have a couple of hoovers and a hedge trimmer, which have all given great service, apart from needing an on/off switch, at £12.50, some two years ago.
Today I contacted Gtech support via email regarding a problem and was advised that I needed a new battery at £66 plus P+P. I found the fault to be a sticky on/off switch and very relieved I didn’t spend out on a new battery. I strongly advise phoning Gtech support rather than relying on an email diagnosis. I did get a phone call back from Gtech apologising for the mistake, which was good, although they didn’t take up my offer of sending me a free on/off switch as a goodwill gesture! (The switch is a weak point and will go again soon)

Used a couple of times in the last two years. Super quick to despatch ordered items, I paid for express delivery the last time and items received the next day. Bought a strimmer/brushcutter which is brilliant, so good that I’ve just bought another for a different site. Good, clear comms and all items were well packaged

Great stock and excellent click and collect service. Often keep items that our local Screwfix does not (or you have to order). Urgently needed a can of freeze spray for a plumbing job Sunday afternoon - only place within 20 miles to have it. Friendly and helpful staff. Good prices and availability.

Used many times and would thoroughly recommend. Books always arrive as advertised (re condition), usually within a couple of days. Vast stock, good communication, minimal packaging, all at very reasonable prices.

Used a few times now and would recommend. All items received as advertised in good condition. Fast and efficient service with items delivered by the Post Office

A truly average experience. Item ordered on 31st December and received today. Nice enough quality.

Bought a Reina radiator - completely satisfied with excellent service and a great rad. The item was shown in stock and delivered in a couple of days. Arrived very well packaged and I’m definitely using them for the next job.

This is in contrast to my experience with another well known company who sent me two damaged products.

Urgently needed a former for my pipe bender to complete a job. Ordered last night, here this morning - job done, and happy customer- simples!

Great products - I can recommend the Omega Star for dogs and the Keepers Mix, which we’ve used for many years. Well done Dorwest on making your packaging environmentally friendly too!

Really disappointed as used this company before with no problems. Designer radiator arrived with all packaging, including the final layer of bubble wrap intact. Went to fit and noticed two deep gouges at one end. Whoever packed this must have known and it doesn’t say much for quality control. Please be aware and I hope your products arrive in better condition.

To the companies credit, they were in touch first thing this morning and very much wanted to sort this issue, be it a replacement product or a discount. Very apologetic and I feel confident it will be resolved.

The mini greenhouse we ordered arrived on time, was simple to put together, and exactly what we wanted - couldn’t be happier! Ordering was simple and we were kept informed throughout for a painless experience. The product is of good quality and reasonably priced.

Ordered two pairs of Scruffs work trousers, which were a great price. Arrived really quickly and delighted with the product. Smooth and easy ordering service and kept informed until they arrived on the mat.

This is my third experience since March to fix a simple chip in the windscreen and it has been a catalogue of errors. On Saturday I was informed that the first repair had not been carried out correctly and any subsequent repair to the same area would not work long term. A warranty replacement windscreen was approved and scheduled for today in Exeter. This was required due to the ADAS systems fitted to the car requiring to be recalibrated in a workshop environment. Dropped the car off expecting a call in about 2.5 to 3 hrs. They phoned after about 40 mins saying the job was done, but all they had done is repair rather than replace - against the advice of their own “experts”. So I’ve taken the day off work and driven over 100 miles for nothing. Back along this was a great company with an excellent reputation. Certainly here in the south west that’s no longer the case.

Easy to order, arrived on time and the recipient was absolutely delighted. Beautiful flowers, as ordered and the chocolates were well received too. Good value for money, and will definitely use again

I was expecting something pretty special - and that’s exactly what I have, and it looks like it was always meant to be there. This is a quality product, it arrived on time and well packaged. The instructions are very clear and easy to follow (went for the hidden fixings - which I can thoroughly recommend). The strong epoxy-resin based glue supplied worked a treat. Well done Atlantic Signs.

We got tickets for the Spinnaker Tower in Portsmouth, for a visit today. It was a great attraction and the complementary photo of our visit, offered by Picniq was a lovely touch.
If you book direct with the attraction you can request a time slot, which is handy if it’s busy. Our ticket through Picniq said we could turn up at the Spinnacker Tower and either take the next available slot, or book one for a later time. The option of booking a later slot was not something that the Spinnacker staff said we were able to do, despite showing our ticket with this as a definite option (something that Picniq will need to resolve or delete from their ticket wording).
There wasn’t a queue when we went but this could be a problem in the school holidays if not resolved (in which case I would pay the extra couple of pounds to get a confirmed slot from the Spinnacker Website).
It’s a bit of a faff having to print out the ticket, rather than showing the phone screenshot, might not always be possible if you’re already on holiday

Does exactly what it says on the tin!
Had an appointment today with Adam at the Barnstable office. Friendly, quick, efficient and simple. I will never sell a car privately again, no adverts, lengthy phone calls, tyre kickers and time wasters, ever again - bliss!

Completely satisfied, and highly delighted! I ordered a basket arrangement for Mothers Day, the order having been processed and delivered through Roys Florist in Gosport, Hants. The arrangement was perfect and delivered exactly on time as promised. I have previously used other (more local) florists and been very disappointed by the poor service I have received and the quality of the flowers delivered, so it was a relief that Roys, via eflorist, go it so right.

I can thoroughly recommend local expert Chris Haigh, who carried out a valuation for my just recently. His detailed knowledge of the area and the local market was “spot on” and coupled with his very professional, yet easy and unstuffy manner, it made the whole thing a very refreshing experience. With everything clearly explained, and all my questions expertly answered, all I can add is - thank you Chris!