There is no version for shorter people, unfortunately. My height is 150cm. The regular stox are a bit too long for me, and the excess of fabric gathers around my ankles or under the knee, giving too m... See more
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Herengracht 142-sous, 1015 BW, Amsterdam, Netherlands
Replied to 76% of negative reviews
Typically replies within 1 week
Product is great, however in a world of next day and same day shipping, the shipping process is bloated. Ordered on Friday and paid for express shipping and still haven’t received a dispatch notice. When paying nearly £100 for 2 x pairs of socks, I think this is important.
Note - Stox responded quickly and attended to my issue which is now resolved, so updated to 5 stars.
Reply from STOX Energy Socks
Great product. Had an issue on receipt of delivery as box was damaged and it was bought as a gift. It was sorted immediately without any fuss. Great service.
Would rate lower if I could. Firstly you should state clearly that you can’t order certain items in UK. Try to order but states invalid address. Frustrating.
But not as frustrating as not receiving a refund for a returned faulty item.
Not as frustrating as not even dispatching my replacement order seems system is stuck
Not as frustrating as not replying to customers emails or giving me my money back for two items I don’t have.
Extremely poor customer service, expected more from the brand but seems more interested in taking customers money than anything. Strongly avoid. Unless you can afford to pay for items you never recieve
Reply from STOX Energy Socks
Reply from STOX Energy Socks
I brought a pair of the running socks and for me they just didn’t fit or feel right which I was gutted about. I sent these back ans had not heard anything for some time so I contacted the customer support team and all I can say is they were amazing emailed be back straight away and my issue was sorted with in 20mins amazing customer service team.
Quick and friendly service. I asked several questions before in order to choose the right socks and right size for my purpose and got answers very quickly.
My original review is below but excellent customer service as my delivery has now been refunded. I will keep the socks for next year as I have heard good things about them.
I paid for speedy delivery but delivery was very slow so they were too late to go on my holiday so I can’t tell you if the product is any good or not
Reply from STOX Energy Socks
Quick delivery and the socks are now my favourite running socks - they are high quality and sized accurately
I like this company. They are working fast and effectively. Thank you!
3rd lot of your product, easy to order and delivery on time. Diolch
I didn't receive the socks because of the delivery company was chosen.
The company (poste Italiane didn't find my office in which I work since 2020 and I receive everyday mail, me and my 35 co workers...)
Now I should reorder everything and I am waiting to have my money back. I think it would be easier if you send me the pack again.
Reply from STOX Energy Socks
The best compression socks I have had so far. Comfortable, compressing in the right places. Perfect.
I ordered you charged and accepted order. It did arrive do got in touch with you. You had no stock left and were not getting any more so unhappy customer
Reply from STOX Energy Socks
The best compression socks on the market! I seem to get cramp and tight calves when running and have also suffered injury of the calf. Since wearing Stox, I have noticed a huge difference, I can run for longer pain free and enjoy pushing my pace. Yes they are quite pricy for a pair of socks, but take it from me, I tried a cheap pair and learned my lesson. I wear running stox for training and racing and the recovery socks after. They have changed my life!!
My order still hasn't been delivered or from what I can see shipped from STOX. I've contacted their support team several times with no reply. What's going on??
I'm almost £200 down and no STOX to show for it. Can you either send me what I've ordered or give me a refund??
Reply from STOX Energy Socks
Tight fit, good support of the legs. Great tutorial clip on how to best put on the stockings
These socks were fantastic for my shins during my long runs and half marathon. No sore shins and no blisters on my feet. Great investment!
Sent my socks back as they were to small no refund as yet and no response three emails sent not impressed
Reply from STOX Energy Socks
Ordered, socks 10 days plus before going skiing as thought they would be good as husband has had an Achilles injury, only standard postage option !. Sent email to customer services as time was going on and it was close to us going away and no socks !…. no answer.
Been skiing, now back and one pair has arrived no sign of the other 3 pairs !…. So not a great experience
Reply from STOX Energy Socks
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