JM

Jordan Millar

Netherlands

Reviews

Review of Cowboy

Rated 1 out of 5 stars

I regret ever ordering

I still don't have a bike. I ordered on the 10th of November..... If you get any communication from the company it is vague and usually lies. Do not buy a bike from Cowboy, save yourself time and money. Awful, awful experience that I do not wish on anyone.

June 19, 2025
Unprompted review

Reply from Cowboy

Hi Jordan,

We truly regret that you haven't received your bike yet and we understand how frustrating this delay is.

The delay is due to the transition of our assembly to France, which disrupted our timelines far more than anticipated. We are now stabilising production and increasing output, but we completely understand that this doesn’t change how long you’ve already waited.

We’re truly sorry for the impact this has had on you and appreciate your patience.

Thank you again for your feedback.

Best regards,
The Cowboy Team

Review of Cowboy

Rated 1 out of 5 stars

You won't get a bike, just a headache

It's been almost exactly six months since I placed my order.
From being assured by the test rider I would get my bike in a month to now being delayed three times and no communication at all. I can comfortably say this experience has been horrendous. Considering this is a 'premium' product, the experience has been as far away from that as possible.

Do yourself a favour and look at Tenways or Veloretti, because Cowboy isn't worth the hassle.

May 1, 2025
Unprompted review

Reply from Cowboy

Hi Jordan,

We’re truly sorry for the experience you’ve had, six months is an incredibly long time to wait, and it’s completely understandable that your trust in us has been shaken. What was meant to be an exciting and smooth journey toward owning a Cowboy bike has instead turned into a frustrating and disappointing process, and for that, we sincerely apologise.

You placed your order in good faith, and we’ve fallen short on our end, not only with delays, but also by not keeping you properly informed throughout. That’s not the level of service we aim to provide, especially for a product that should feel premium from start to finish.

Please know that your case is being followed up by our team. We understand that words alone don’t make up for the time and energy you’ve already invested, but we are here and committed to making this right as quickly as we can.

Thank you for your patience so far, we’ll be in touch with updates as soon as possible.

The Cowboy Team

Review of Guidion

Review of STOX Energy Socks

Rated 5 out of 5 stars

Great Experience!

Very informative website, helped me choose the right product and size. Fast delivery and the socks are great, I felt a difference as soon as I started using them, great product!

September 19, 2024

Reply from STOX Energy Socks

Hi Jordan,

Thank you for your review. We are glad to hear that you are excited about STOX!

STOX Energy Socks

Review of JD Sports

Rated 4 out of 5 stars

Good Products, website needs work

Good product but website bugged when buying so instead of having a separate billing and delivery address it overwrote the delivery to be the same as billing. Not a huge deal as it was a small item but still a bit annoying. Also when I sent a request about this to customer service I never got a reply.

December 23, 2023

Reply from JD Sports

Hi Jordan,

Thanks for the amazing review!

I am delighted to hear that you are happy with our products.

I sincerely apologise for the issue with the website. I will pass the feedback to the relevant department for future improvements.

If you would like to discuss this further please contact us at onlinereviews@jdsports.co.uk quoting your review reference 5222 as the subject and provide your order number, full name, and billing address so we can assist you with this further.

Regards,
Faiza,
JD Sports Online Reviews Team.

Review of vybey.com.au

Rated 5 out of 5 stars

Excellent Experience

Really enjoy having my Vybey shake every morning to start the day. I was a consistent user of Huel previously so knew what to expect however I must say Vybey tastes better and makes me feel better. I'm very conscious of what I put in my body and the nutritional benefits as well as stopping me snacking and keeping my brain sharp makes Vybey the perfect choice. Highly recommended to anyone interested in getting started.

March 15, 2023
Unprompted review

Review of Gymshark

Rated 5 out of 5 stars

Easy, Quick, Helpful

Easy conversation where a solution was provided instantly. Everything is online which worried me initially as usually I would call but they replied pretty quickly and when we confirmed the next steps the action was swift. Thank you again, highly recommend!

February 5, 2023
Unprompted review

Reply from Gymshark

Hi Jordan,

A big thanks for taking the time to leave a review. We really appreciate it! 🙏

We love hearing from customers who were a bit sceptical about our online Customer Support platform but have been pleasantly surprised. Thanks for working with the team to get the issue resolved.

Have a great weekend 💙

Review of Footpatrol

Rated 1 out of 5 stars

Terrible Experience

Didn't deliver and then claimed it was my fault and they were taking the order back with no opportunity to re-send. Had to contact customer service multiple times to even receive an answer

December 11, 2022
Unprompted review

Reply from Footpatrol

Hello Jordan,

Thank you for taking the time to contact us with your review and for bringing this to our attention.

I am sorry to hear that you have not received your order as expected.

If you wish for us to look into the issues that you have raised we would be more than happy to do.

Please email us at onlinereviews@footpatrol.co.uk and include your review reference number #06800878 in the subject and contents of your email.

Please include your order number, full name, and billing address with a brief description of any issues raised.

Regards,
Debbie,
FOOTPATROL Online Review Team.

Review of CircuitMess

Rated 5 out of 5 stars

Really Cool

Awesome product, I went for the Nibble just to give myself an introduction and it was very clear. I think I will try the coding part online and then look to buy more products. Great job guys, love it

May 22, 2021

Reply from CircuitMess

Thanks for your review and support!
Hope to hear from you soon :)

Albert and the CircuitMess team