There is no version for shorter people, unfortunately. My height is 150cm. The regular stox are a bit too long for me, and the excess of fabric gathers around my ankles or under the knee, giving too m... See more
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Herengracht 142-sous, 1015 BW, Amsterdam, Netherlands
Replied to 76% of negative reviews
Typically replies within 1 week
Order hasn’t arrived. Emailed twice and had no response, very disappointed.
Reply from STOX Energy Socks
I used a gift card but after entering the gift card it automatically checked out and I wasn't able to add anything to my order.
I directly contacted them but the order was not possible to cancel after direct placement. Ended up placing another order and paying for the shipping fee...
Now I would like to return it and I have to pay and fix the shipping label by myself.
Really uncomfortable process to go through....
Reply from STOX Energy Socks
They were super comfy and kept my toes very warm. No wet sweaty socks like before.
The energy ski socks and travel socks fit perfectly and do exactly what they are designed to do.
They are warm and comfortable for a full days skiing or for a full days travelling.
Very simple ordering from this good company. Great quality products. To be recommended
Amazing product. I always struggled with fatigued legs after skiing and had issues when putting on ski boots the next day. These socks are a game changer!
I was disappointed when I intended to buy a pair of anti-thrombosis socks for my legs because I had a trip scheduled and suddenly I received only one sock. I then kept wondering who did this sock fit? Only if it's a person who has one leg just doesn't make sense selling only one sock was frustrating my experience I never buy again
Reply from STOX Energy Socks
Very good and great socks, and on op of that: great service (at least by Marjolein)!
There is no version for shorter people, unfortunately. My height is 150cm. The regular stox are a bit too long for me, and the excess of fabric gathers around my ankles or under the knee, giving too much pressure which is painfull.
Reply from STOX Energy Socks
Wore the merino ski socks to slalom training—fantastically made and incredibly comfortable! The quality is excellent, and the customer service was great too.
Highly recommend STOX Energy Socks!
Christian
Ordered 1/20 from the US. Delivered from the Netherlands on 1/24. Emailed shipment notifications were accurate. Delivery was fast & smooth. I tried the Women's hiking W3 tall socks yesterday. They fit great and were effective for my 7mi hike. In the past, my left foot, ankle, heel and calf muscles in both legs would act up. Yesterday, during the full hike, l felt great with zero pain. After hiking and into today...my feet/legs still feel great. Stox are well worth the investment.
Avoid!
I had no problem with the delivery, arrived quickly and as described but, the refund process was a joke.
Sorted the return through the returns portal on the Stox website and kept my tracking receipt, which alerted me that the product was received by Stox 48 hours later. After two weeks I'd had no correspondence about my refund so I emailed and sent proof of my return and the delivery confirmation.... no reply and no refund! Waited another week then emailed again... no reply and no refund!!
Eventually got the refund from my bank and then up popped Stox saying they will refund me - that was three weeks ago and, guess what... still no refund.
I would not buy from this company, spend your money somewhere else!
I am editing this review to reply to the answer given by Stox below.
Sure, I received an email from Stox telling me the refund would be processed, but it never materialised!! I've checked with my bank and it was never actioned so my initial review stands. Be careful where you spend your money.
Reply from STOX Energy Socks
Fast delivery ! Didn't used the ski socks yet ,but the white (compression) socks (which I ware in the hospital are super !
Great quality, comfortable, stylish. Fast delivery. Perfect Christmas present!
Excellent product ! Tried it and was a bit hesitant of this would really provide all the warmth and relief it claimed to provide whilst running and hiking, it did !!! Absolutely love their outdoor, hiking and running socks. The how to wear video is also a great tip to avoid struggling and falling over whilst wearing compression socks.
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